New Mexico to Virginia Car Shipping

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

Having never shipped a car in the past I was unsure what to expect. My experience with this company could not have been any better. My transport coordinator, Bob M., answered my numerous questions and put me at ease as what to expect. I could not have asked for a smoother transaction. Everything went exactly as I was told it would.

Flawless flawless moving company. Meredith did an amazing job updating me with changes and checking in. We moved a car from Mass to Texas and I was here a day earlier than we expected. With awesome customer service, you can't ask for much more!

Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.

Experience with ship a car was excellent. Price was very competitive. Service was excellent. Delivery was very thorough. The pre board inspection of the vehicle, condition and cleanliness of the hauler, and overall trip results were excellent. Driver kept me informed of his progress over the entire trip. Overall, I am very pleased.

Very much impressed with their service.Fernanda was a great staff she did a perfect job from quote till I received my vehicle.The driver Williams delivered my vehicle in perfect condition very well handled.

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Ship A Car, Inc. is phenomenal. The quote matched the final costs and they were able to ship my car right on time. Their prices are very comparable. My driver, Rohen, was really friendly and professional. He was very accommodating. All in all, it was a great experience and I'd use them again.

We have used Bob M. at this location several times to ship our vehicles. He is very personable has always treated us as if we are his top priority. Our vehicles have always been shipped and delivered as promised. He even was able to arrange same day pick up a few days before hurricane Dorian was scheduled to hit Florida which exceeded our expectations. Great service!