New Mexico to Pennsylvania Car Shipping

Ship A Car was used to facilitate a boat shipment from NJ to Florida. The quote was $1200 and I accepted to get transport within a 2-day window pickup. My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but the driver was requesting an additional $50 for pick-up..I agreed to get the boat picked up and remain on schedule. The boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1 pm by the driver. Marina owner waited and no one showed or called. Thursday afternoon came and the driver was still a no show and I was contacted by the Marina owner. I contacted my Ship A Car rep and was told he would check with the driver and contact me. No call ever was made back to me by Ship A Car and I ended up contacting the driver myself. He stated he was running late and would be able to pick the boat up first thing Friday morning...I informed the driver I had paid the extra $50 that rep requested from me for the driver to facilitate transport as requested. The driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted the offer as posted. I contacted Ship A Car, Inc. as the marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship A Car rep Paul Sinclair as the lady answering the phone told me he would call as soon as he was off the phone with another customer..The driver contacted me around 10:30 am saying he was there and waiting to get the boat. Marina owner arrived and the boat was loaded onto a multi-car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported. I never received a returned call from Ship A Car rep as I had questions not only of why I was not informed of any shipment delay but also of the driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by the driver. Needless to say, Never again will I use this company as they pick a carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact the driver myself for answers, I was better off using a self-service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once Ship A Car, Inc. received their $250 deposit I basically was on my own anyway.

Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.

I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.

These guys are true professionals!! From Len who made the arrangements to the driver picking up my babies, everyone was considerate of the cars they haul and the people who hire them. If you want the best. THESE are your guys! They have hauled 4 cars for me so far and I will use them anytime I need it done again.

Bob M. was great. He worked so hard to help us with a tough transport in a short time period while sticking to our budget. I appreciate the time and effort he took to make sure we were able to transport our truck. He genuinely cared about us and wanted to make sure we had a good experience. Would highly recommend him for any transport needs!

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

I just wanted to let you know my car has already been delivered. Exactly as it was before! The moving service you got us was phenominal. Mike was a pleasure to work with and highly recommended from our standpoint. I appreciate all your help.

I recently purchased a truck for my daughter in NJ and needed it transported to her in Florida. Bob was very easy and pleasant to work with. His price was competitive. The truck arrived (safely) exactly when and where they said it would, and the carrier was dependable and vey responsive. I would definitely use them again, and would recommend to anyone who needs a vehicle transported!

Super disappointed by this company. Never was right on time with the pick up. We agreed upon a certain day of pick up but never showed up

I received top notch service from Bob M. arranging transport of a car from Austin, TX to Lubbock, TX. I highly recommend using Ship A Car.

With ship a cars awesome rates and speedy shipping, I wouldn't recommend any other company! Customer service was their first priority and helped me ship my car from California to Michigan without any hassle! I would like to mention that Danny K. was exceptionally helpful, always calling me back and checking to make sure everything is running smoothly and to answer any questions of mine! Overall, EXCELLENT service!