From the quote to your driveway

SAC Makes Shipping a Vehicle From New Mexico to New Jersey as Easy as 1-2-3-4!

Step 1
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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
5 star outstanding service, car arrived in less than a week in perfect condition.Very Professional and Emily was a joy to work with.
Andrew P.
5.0
My experience with Ship a car service was extremely satisfying and worry free. The organizer Khaii R. and also the driver AJ who came to pick my vehicles up were very helpful. I particularly liked their attitude towards their job and I would highly recommend doing business with them.
Hemanth K. Slidell, LA
4.0
Worked with Larry from Ship a Car a few months ago to ship a vehicle I purchased on the east coast back home to San Diego. Larry was detail-oriented, provided a driver with a fair rate, and picked up the car within the allotted time frame. The car was delivered earlier than expected which was the joy hiccup; as the vehicle was transferred from a tractor-trailer car hauler to a flatbed trailer from LA to San Diego. In doing so the delivery driver was given an incorrect phone number for contacting me. Fortunately, I was home at 10:30 pm to accept delivery. The other issue with this unexpected delivery is I didn't have the cash on hand to satisfy the balance due to the driver. However, a call to his supervisor and the payment was made via credit card. Would definitely recommend this coming and would use it again as they're properly insured as well.
C D.
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Rob G
5.0
Bob M. was very quick to respond and made the experience very smooth and easy. By far, he quoted me with the best price after before getting several more from other companies. He was easy to communicate with and was never pushy. I would definitely do business with him again if ever needed.
CardinalRed 76
5.0
I would use Ship a Car again in a heartbeat everyone was very professional and courteous.. They kept me up to date on every part of the shipment.. The truck and the people who delivered the car were great.
Sid R.
5.0
Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.
Bob M. Lexington, KY
5.0
i am very pleased with Jocelyn with Ship a Car, she helped me with booking a driver to ship a car to my son from Georgia to Utah. I was sceptical at first from talking to other compananies and they were giving me different answers about a quote. Jocelyn was straight up with me, she gave me her word that she would not stop until she got me a driver and stay in contact with me the entire process which she did. even after my son received the car she checked with me to make sure everything was good. Thank you for your help.
Thank You Ship A Car
5.0
BEWARE of Ship a Car. Check better business Bureau. Their rating is "F" for FAILURE. They donot respond to any Claims or complaints. DAMAGED ROOF AND DENIED ANY RESPONSIBILITY. DO NOT USE THEM!!!
Beth Stein
5.0
I had a motorcycle shipped from Maryland to Arkansas. Ship A Car provided fast transport and professional service. I was offered a great quote on the shipping cost, and provided with the convenience of digitally signing the shipping contract via email. The transporter arrived on time and delivered the motorcycle to the destination address within 48 hours. The process went smoothly and worry free from start to finish. I even received a follow up phone from the Transport Coordinator after the motorcycle had been delivered to see how my shipping experience had been. I couldn't have asked for better service and would definitely choose Ship A Car to do business with in the future.
Stephen P.
5.0
Ship A Car INC transferred a car for me from Texas to Michigan. I am in the repo business and they really hooked me up with this shipment. Quick delivery, friendly service and I didn't have to deal with a lot of checking and re-checking. The driver delivered as they said they would.
Nina E. Jackson , MI
5.0
Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.
Marisela Jara
5.0
Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.
Cara B.
5.0
Great job! I was so nervous about shipping my Camry. I had never shipped a vehicle before. They were so helpful in explaining the process to me. I recommend!
Nic
5.0
Ship a Car Inc. arranged transportation for 3 of our company vehicles to move across the country. They met our requirements and provided an auto hauler in a very timely manner at a competitive rate. The entire process went smooth and trumped many other auto transport companies I've used in the past.
Phil K. Saint Michael, MN
5.0
Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!
Klkbat
5.0
Excellent service : on time pickup, on time delivery, excellent tracking and communication and NO DAMAGE. My 2014 Harley was carefully strapped to a pallet and transported by Heritage Motorcycle transport exactly as quoted. I would recommend this company highly, although I felt the brokerage part of the cost was $100 too high based on other quotes I received.
Marshall C.
5.0
These guys are true professionals!! From Len who made the arrangements to the driver picking up my babies, everyone was considerate of the cars they haul and the people who hire them. If you want the best. THESE are your guys! They have hauled 4 cars for me so far and I will use them anytime I need it done again.
Bob R.
5.0
Peter Minko provided excellent service, I had talked to peter months before regarding another move that I no longer needed, I had misplaced Ship a Car's info and I was trying to get my sister car shipped from California to North Carolina, everybody's quotes where all over the place and all the other companies stated that nobody was moving that direction or to that state. I had finally accepted a offer from another company that ended up giving me the run around and after awhile would not return my messages. Then out of the blue Peter Minko called with Ship a Car and I accepted his offer, Basically everything came to a HAPPY ENDING and I would use Ship a Car again and nobody else for future car shipping needs. Craig in California
Craig
5.0
This is just a short note to say how pleased Jesse and I were with the service you and your drivers provided. Nick and Petr are real pros... Both are cordial and exceedingly pleasant to deal with and the cars were delivered without a hitch. The loading was performed professionally... Their skill and experience was obvious and they instilled confidence in Jesse. We were kept well informed along the route about ETA. As I mentioned a pleasure to deal with Nick and Petr. A good overall experience. We'd gladly recommend Ship A Car based on your professionalism Tom and the ease of ordering and coordinating shipment. Also your pricing was our lowest quote.
Tom P. Seattle, WA
5.0
Very professional. drivers beat us to new home. no problems. i would recommend to anyone.
Howard M.
5.0
A Massive thank you to them. I called at the last minute and they were able to fit me in to collect and deliver our GT3RS. Very professional and on time on both ends. Would highly recommend them if you need your prestige vehicle transported. Thanks for the amazing job!
Tim Glover
5.0
Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.
dcshook
5.0
Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.
M Neders
5.0
Everything went well. I really appreciate your help with my move. Your company should be proud to have such an attentive and personable individual as thier employee. You made my transition to California a piece of cake. Thank you for following up and if I need my car or have any friends in need of a transport provider ship a Car will be my only recommendation. God bless you. You are an angel!
Curtis C. Jacksonville, FL
5.0
I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.
Transportation
4.0
Making plans with the company was fast and easy. They did what they said they would do and delivered the car in the same shape it was in upon pickup. Although they promised to call an hour out before delivery, and they did not, they did call upon arriving within blocks of the drop off point.
Larry Burris
5.0
Great people, great service. Janet is a true professional and great to work with. The follow up is truly outstanding.
Amy F.
5.0
They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.
Tim F. Charlotte, NC
5.0
Very professional shipping dispatch service. Darius answered all my questions, and found an amazing and professional vehicle transport driver. Pricing was reasonable. My car arrived on the day I requested.
Maryjane Palmer
5.0
Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.
Jeremy Gruber
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Trailer Shipment
5.0
I recently relocated and I needed to move my car, so I shopped around. I called around getting quotes, it was a lengthy process; I called ship a car and I was connected to Justin, he was so curtious and informative on the process of shipping a car. He explained to me in detail about the payment process and who to contact in case there was an emergency while my car was being transported. The driver he set up for me was very pleasant, they worked with me and made sure I was home before they delivered my car. If i ever need to ship a car again I will call Justin just to make my life easier!
Shannon G. Charlotte, NC
5.0
Thank you to Ship a Car and Meredith who was so amazing in helping me get a driver in one day when I was trying to ship my truck from NJ to CA. Meredith explained the entire process to me, called me back several times to follow up on paperwork and driver status. Great company and Meredith, your the BEST!!! Thank you so much!!!
Angela C.
5.0
Justin quoted me a price of $1,050. He then called me back and told me he had a driver who could bring the car up a day early for an extra $50. Well, Justin cheated me out of the $50. The driver knew nothing about coming up a day early and he arrived on Tuesday. Justin told me he would arrive Sunday or Monday. Don't use Justin. He will stick it to you in a very unpleasant manner.
Chuck Crowe
5.0
It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.
Prakash Shrestha
5.0
This was my first experience with using a transport company for a vehicle, after reading reviews about different companies I was nervous. Bob Moran with Ship A Car had some good reviews so I called him to get a quote. The price was in range with others I had called but I felt more comfortable working with Bob. I called Bob on Friday of Labor day weekend at 4:30pm, he was able to have my vehicle picked up on the following Tuesday in Colorado and delivered to me in Northern Illinois Thursday morning. The driver, Egor, called me Wednesday afternoon and we made arrangements to drop off the vehicle at 6:00am so I could get to work, he was very accommodating to my schedule. I am not one to post any reviews but I felt these guys deserved to be praised. I would definitely use them again.
Scott
5.0
I shipped my car from Oregon to Pennsylvania and throughout the whole process the staff were excellent. The booking agent, Janet was helpful, fun and aleivated any anxiety I had. She was in communications throughout the process. She made me feel like a valued friend. The truckers were also excellent. They communicated well, were conscientious and pleasant to work with. I would highly recommend this service.
Kim B.
5.0
The girl I was dealing with on the phone Lisa was very knowledgeable and helpful. She got straight to the point of needs and did not BS me.
Andre C. Memphis , TN
5.0
We had a great experience! Willie was the best! Always kept in contact with me which helped cuz I was nervous about shipping our 2 cars. The price they gave me never changed and was very reasonable! The guy that came to pick up our cars was on time and professional. Cars were delivere unharmed and in a timely manner. I would recommend them to my family & friends!
Liz Taylor
5.0
My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.
Anthony of Philadelphia, PA
5.0
I couldn’t be happier with the service I received. The car arrived in perfect condition and even sooner than expected. I worked with Bob Moran and he was the BEST. He explained ,the entire process and was accurate and very helpful. This experience was perfect in every way. Bob Moran made it all happen and the driver was a very professional young man. Perfect!
Donna Kelly Muller
5.0
Everyone I worked with from the beginning up through the delivery was excellent to work with.
Mike B. Butte, MT
5.0
Bob was great at his job and really helped me out through the whole process. They say you have to have a certain weight limit in your car and everything but bob was able to find me a driver who helped me with that and let me put a little more weight in. He even found me a driver in just a day time since I needed my car out in Arizona in a rush. I highly recommend this company you and your car will be in good hands the whole time.
Alec Walters
5.0
Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!
Carole Allison Wilson
5.0
Really great service. Friendly and professional. Cody was a great help. I need a car shipped from Arkansas to Arizona as I was towing another car myself. Called up Ship a Car Inc. and they gave me a quote over the phone. Their quote was more expensive that the instant quotes the you get bombarded with, but they lay everything out for you over the phone and in contract. My car was very well taken care of. The driver kept in contact with me and delivered right on time. If i need a car shipped again, im using Ship a Car Inc. Thanks again guys.
Jonathan M
5.0
I recently hired Ship A car to transport a vehicle from Florida to Texas. I spoke with and dealt with Meredith Anzalone during this process. She made the experience positive. She was professional, informative and prompt in her response to me. If I had to call her with a question, she answered it right away. If I had to leave a message for her, she called back quickly. She showed care and also interest in the back story of this car. She also followed up after the car was delivered to make sure that everything went well. For me, as a woman who never hired a car shipping company before, it was refreshing to deal with another woman. She was respectful whereas, a male I had dealt with before calling Ship A Car, was very offensive. The entire experience was made easy by Meredith and I would, without a doubt, recommend her and Ship A Car, Inc.. Thanks Meredith for a job well done!!
Janice A. Mountain City, TX
5.0
Ship a Car arranged transport of my vehicle from Atlanta GA to Portland OR in Oct 2018. The whole process was carried out exactly according to plan with no surprises and no drama. My agent, Dana Briones, was professional, courteous, helpful, and responsive.
Jay Hughes
5.0
STEVE, THE BEST REPRESENTATIVE!!! In a spite of a very difficult route to pick up and deliver my 2016 Mercedes, Steve was diligent and transported my car with no problems from pick up to delivery in Law Cruces, NM I WOULD TOTALLY RECOMMEND THIS COMPANY. THANK YOU STEVE, for your patient and compromise!!
Michael W.
5.0
I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.
Don't Worry, Be Happy
5.0
Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!
Karen A.
5.0
Ship A Car, Inc. is phenomenal. The quote matched the final costs and they were able to ship my car right on time. Their prices are very comparable. My driver, Rohen, was really friendly and professional. He was very accommodating. All in all, it was a great experience and I'd use them again.
Ruth D. Great Falls, VA
5.0
I called Bob from this company last minute to get my car shipped out two days later and he literally had someone for me 30 minutes later To pick it up the day I requested and worked hard and kept in contact with me the whole time! I absolutely would use this company again. I dealt with a company that kept taking me in circles and I actually got where I needed to go speaking with Bob Moran thank you!!!
Amanda Talbott
5.0
I would like to thank Joseph and the owner of the company for all their hard work. I would specifically like to thank Joseph for putting up with me and the mess that was created by a driver who was supposed to pick up my car but they decided to cancel literally with less than 24-hour notice when it was time to ship my car. I got really stressed because I needed it to get done since I am moving. However, Joseph really handle the situation with professionalism and made sure my car got shipped the next day, and even got me a better deal because my car is getting to Texas sooner than it was originally going to get there with the first driver. The driver who picked up my car the next day was extremely professional and communicated with me the entire time. I would 100 % recommend this company to anyone and ask for Jospeh because he is the best!!!!
Victoria H.
5.0
Meredith made this experience a great one! She was thorough at taking down all the details of my shipping needs and coordinating everything quickly. She also stayed in contact with me to let me know the status of my request and when a driver had been secured for the job. I highly recommend this organization for your transport needs.
Jamie H.
5.0
Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Roswell, GA
5.0
I had my car shipped from Washington State to Wisconsin and Sam was incredibly helpful throughout the process. My car was picked up on time by a friendly and professional driver, and delivered perfectly as promised. Everything went exactly as planned and I was extremely happy with the service.
Trina
5.0
A bit more expensive than some other companies, but the service and the care that they give in transporting your vehicle (no scratches) is worth it! Bob was excellent to work with and I highly recommend this company.
Kristina Venskus
5.0
From the first call to final delivery, it was a first class experience. Yvonne on the phone handling my request to the driver who showed great care with my car. Chicago Burbs to Seattle.....a job very well done. Everything as promised.
Dave F. St Charles, IL
5.0
I needed my son's car shipped from Bluffton, SC to his home in Bear, DE. My sister Louise gave me Kristina Virtue's phone, sins she is working with her to have her car shipped from Queens, NY to Las Vegas. The car was picked up and was delivered on Monday, 2/22/2021 after 3:00 pm. Kristina did a great job and was very pleasant to work with. I told my sister what a great job she did. I'll definitely recommend Kristina and Ship A Car if someone else need your service. Sincerely, Patricia Lindvall 843-705-6919
Patricia Lindvall
5.0
Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.
M. of Mn, MN
5.0
They transferred my Macan Turbo to my home address. The service and level of professionalism were second to none. Thanks! I highly recommend them!
Anthony Doyle
5.0
Transport came when agreed upon. There was some trouble before in that where the car originally was, the streets were too narrow for a large car carrier. No big deal, worked out a day before hand and not at the last minute and we got the car to a place where it could be easily picked up. Actually worked out better for us and the carrier. Driver was a nice guy and very professional. Loaded up in less than 5 minutes. Thank you guys.
Tom F
5.0
Kristina at Ship A Car, Inc. is the person to reach out to, if you want to ship a car. She provided me information about shipping a vehicle, which I had no knowledge of. She helped me get the best price possible, while finding a very good driver. She truly cared about my experience.
Sheth
5.0
Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.
Alison R. Thornton, CO
5.0
Ship A Car has been great. We've used them multiple times. We've shipped my cars back east multiple times for various trade shows, and then we've had them returned. They've been able to meet and exceed every shipment that we've had. So, I'm very pleased with them. Their communication was very precise and reactive. So, they had a quick response time.
Michael of Redmond, WA
5.0
Fantastic company! Janet was especially awesome with perfect and timely communication both via phone and email. The car arrived early and in great condition. Well done!
Ryan H.
5.0
Oscar delivered my son’s truck on time. Safe & Sound! Chose this company because of great customer service! Kristina is the Best! Super friendly & accomodating. Returns call right away and very professional!
Jennifer Mijares
5.0
Danny, Just wanted to thank you for all your help. The Jeep arrived last night and Henri loves it. Thanks so much.
Stephen L. Portsmouth, NH
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
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