New Mexico to Illinois Car Shipping

I love the people at Ship A Car, they never let me down and are always professional. I've had two cars shipped by them and there were no problems or damages. Their communication is excellent and I've referred them to several people in my office.

I loved dealing with them. Dana was awesome! She found a shipper immediately and my vehicle was picked up in 2 days and delivered in 24 hours after pick up. Everything happened exactly as she promised. She deserve a bonus. So very easy to talk to and made herself available after hours to make me comfortable with the entire ordeal!

Mr. Moran was excellent. Highly recommend fast and easy went above and beyond

I have to say It was a great experience! Kristina went above and beyond to help me get my car shipped to Juneau, Ak from Ohio. It was difficult to even have a conversation with my remote cell coverage, quite the challenge. She was professional and delightful, when I’m ready to return I will use their services again.

The entire experience of transporting a car was made simple and worry free due to the help and coordination by Quenten. He is obviously trustworthy and very knowledgeable in respect to helping transport vehicles. I will be a return customer.

I have never shipped a car before, so did the normal thing and jumped on the internet and started doing research. Ship a Car was highly rated, so I contacted them. I spoke to Marrine. She was friendly, informative and explained the entire process. She explained the difference between open and enclosed transport. She worked up two quotes for me based on both and e-mailed me each quote so I could read and make an informed decision. I was shipping the car (Mercedes C300) from Utah to Virginia. After speaking with my brother whom I was getting the vehicle from he said ENCLOSED !!!. He shipped the vehicle out to UT and his moving company did all the arrangements. They DID NOT use Ship a Car. It was shipped on an open car trailer and when the Mercedes and their Mini Van showed up, they had 850$ in damage and 240 miles on the Mini-Van. Again they DID NOT use Ship a Car. So I went with the enclosed transport option. It was actually only about 300$ more dollars than I figured out it would cost me to fly out, take time off work and then drive back. Also, I would be putting 2K miles on the vehicle. No brainer....Ship it. The car was picked up and delivered on time. Pay close attention to the process that is explained to you. Ship a Car is a booking service and only works with highly rated drivers/companies. They basically write the contract and put it out there for drivers who they approve. Once your contract is picked up by a driver, you are good to go. I had no issues with booking, the car was picked up on the day they said and was dropped of early. The driver was great and the car, although yes it needed a washing (it just came from UT, it was not gross, but yes had some grim on it. This was expected, enclosed trailers are not air tight) was in great shape, no damage, and no extra miles on it. I highly recommend this booking company and request Marrine, she was great.

Very helpful throughout the process.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!