New Mexico to Connecticut Car Shipping

Bob Moran at Ship A Car, Inc. provided impeccable services. His willingness to follow up and share his level of expertise was reassuring during a chaotic time of transition. Bob offered insightful information and worked to ensure our needs were met, even if not through Ship A Car, Inc. his reputation and committee to integrity, efficiency, and professionalism far exceeded my expectations and I am grateful to have had the opportunity to partner with him to get my cars transported timely. Thank you.

Maria took care of us. She has the best rates in town! thanks again!!

Never doing anything like this Joseph G. was honest, and made it happen quickly and for the quoted price. Met driver at other location due to access to home and daughters college but was convenient for us both.

Ship A Car did a good job. Their customer service was sufficient. I didn't have to worry about, “Where's the car? Or what are they doing?” Everything was in a timely manner. They had a man come here and he was of Lithuanian descent and he was new in the country. He was very kind and polite. He knew what he was supposed to do and did his job well. The car was delivered in about a day. He was very efficient. It worked out great.

I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Great company to work with.Janet Rinella was excellent and provided a timely followup explaining how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a great job and provided schedule updates on both pick up and destination arrival. The car transport went well and without a hitch. I definitely will use them again.

Poor service. You'll pay for door to door service, but won't receive it. Your calls will be screened during your delivery time. Communications with the company and driver will be painful. Overall experience: hassle.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob

Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.

Bob Moran at Ship A Car arranged to have my new Motorcycle transported from Mississippi to North Carolina and everything went as planned the sniper out of South Carolina was professional and had an excellent hauler for a motorcycle.

I want to thank you for making a difficult situation (moving our daughter's car) so much easier. The driver you choose for us was amazing. He was kind and professional and even got the car to New Hampshire earlier than we thought. Your help and time were invaluable to me. Knowing that my daughter would have her car in her new home was a great comfort to us both. Thank you for taking the time to answer questions, calm fears, and adding a laugh to an otherwise stressful event.