New Jersey to Washington Car Shipping

As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.

Jonathan Maldonado from Ship a Car was very professional, answered our all question. Jonathan walked me through the process and what to expect. My car was picked (on time) and delivered (2 days early) . If I do need to ship a car, I will definitely use them again. We chose Ship a Car because the rate that was quoted was reasonable for an enclosed shipment.

I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I now see that the reviews are quite mixed. Had I read them first I might not have used the company, but my experience was positive. I worked with Joseph.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.

This is a great company to deal with. Bob was awesome and got my cars across the country for a great price . They showed up like I left them . Thank you.

I recently had my bike shipped to S. Carolina from New York by the people at Ship a Car Inc. The transport process was flawless and quick. Dana, the agent I dealt with at Ship a Car was superb, as well as the transport vehicle driver, Ryszard. I highly recommend Ship a Car Inc as the go to company for automotive shipping.

I would not even give this company a star. They are unprofessional and when a problem exists they dig their heads in the sand and hope it will go away rather than to be responsive and take care of the situation and make it right by the customer.. That begins with the owner, who herself has not responded to my phone calls. If you want to put your auto in the hands of a company that will let anyone drive your car...than this is the company you want otherwise stay clear, as I will in the future!

I wanted to take the time to say that my expectations were exceeded with your car transport company and your service. You kept me well informed and answered my questions so quickly. It was such a nice experience to deal with you. When I think I called on Monday, you assigned a carrier the same day, the next day Tuesday I met Mihai to deliver the car (he couldn’t have been nicer), the next day Wednesday, Mihai delivered the car to my son. It was amazingly easy. I wish I had found you and your company sooner. Last week dealing with the other transport company was a nightmare. Please know that you are appreciated and pass on my rave review to Mihai. He did a great job getting the car there in just a day and a half and in a enclosed trailer no less.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again Sarah C.

I have never had a car transported before. I was very nervous about my pick up. Cody G was exceptional at helping me feel comfortable shipping my pick up "Ruby". Cody kept updated on the process. Then the driver Mario from Santiago Transportation was dispatched out to pick up "Ruby". He was so nice and understood how much my "Ruby" means to me. He was driving Ruby from Lawton, Oklahoma to Fountain Hills, Arizona and landed her at the exact time that was scheduled. No problems whatsoever! Best customer service experience!!! They really care.

Called on a Friday, and was picked up Monday morning, and delivered Tuesday evening. 1100 miles. Very professional company. I made a great choice

Got my bike undamaged and on time. cheaper than other services and it was enclosed. thank you.