New Jersey to Kentucky Car Shipping

Excellent service. Delivery could not have been smoother. Great communications.

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

Excellent service from this shipping company today. After my approval, my boss used the team, so I was a little worried but they managed it pretty easily. My boss's car arrived safely at our office, and my boss was happy with my recommended company and me. Super impressed and recommended it to all. Keep up the good work!

Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.

I just had three cars shipped from the Dallas area to the Nashville area. My experience was amazing from the moment I called and spoke with Kristina to my cars being delivered. I can’t stress enough what an amazing experience I had.

The rep I worked with, Lawrence K., was knowledgeable and helpful. Very customer service oriented. He answered my many questions and went the extra mile to save me some money and find the best way to transport our car. I liked the tips on "preparing your car for transport". I received a professional quote. Lawrence communicated well by phone, text and email. He walked me through the document signing so that went smoothly. He was easygoing and friendly. A friend referred us, as she had a good experience too. I got two estimates from other shipping companies, but I felt most secure with Lawrence and he's one of the main reasons we went with Ship a Car, Inc.

I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.

The team did an amazing job of managing the pickup, crating, and shipping of an antique motorcycle for me! Their team was always fully responsive by email and by phone, highly professional, and effective. Would definitely use them again! Keep up the good work!

I would like to thank you for helping me figure out what was going on with the vehicle we were trying to ship to CA. As of our last conversation, you found that our car was no longer on the list to be picked up by a driver/broker. Apparently our car did ship out later that day. It is on its way to CA, but this has been an exasperating experience for us and one we hope never to repeat. Your kindness, despite the fact that you did not have a contract with us, was much appreciated. Also your willingness to explain a bit about what goes on behind the scenes was much appreciated. I hope you continue to do well working for Ship A Car, Inc. It is unfortunate we did not initiate our move with you and your company. Perhaps we would not have had such a sour experience.

Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!