New Jersey to Iowa Car Shipping

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

Shipping my car out of state was easier than I thought it would be thanks to Lisa P. She made the experience comfortable and a pleasure. Would use her to help me when the time comes again.

I had never shipped a vehicle before this , and I have to say that I was a bit apprehensive about doing this. I have a ATV buggy brought from Phoenix, AZ to Norman, OK and I couldn't have been more pleased with the help I received from Danny K. with Ship-A-Car. He did what he said he would and the transport driver was on time and his equipment was "Top Shelf" plus he was a veteran like myself , we had a chance to talk a bit about our experiences. If I ever need to ship another vehicle I'll call Danny at Ship a Car.

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.

Poor service. You'll pay for door to door service, but won't receive it. Your calls will be screened during your delivery time. Communications with the company and driver will be painful. Overall experience: hassle.

Thanks for getting our car back to DC - even though it was more $$ than we'd hoped. The driver was nice & he got the car back ahead of schedule which was great. Have a good summer!

I shipped a classic car from Florida to Washington state with Ship A Car. Willie was my contact and he made my transaction a first class experience. Professional, friendly and the car was delivered as promised on time and in perfect condition. Thank you Willie and Ship A Car!

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

We used this broker, after getting rid of another who was not straight with us. Ship A Car, called us, gave us a date, the trucker (Exit-15) picked up the car that day, and delivered the car half way cross the country in 3-4 days. All worked out according to plan. The driver of the truck was a cool hard working guy. There were 10 cars on his rig, we were lucky to be the last car on and the first car off. We have read email reviews and saw all the tales out there. I am sure there are good and bad stories. We are a good story, it all worked on time, we got the car to a place where the driver could pick it up. This rig is too big for some small roads. And he called us 8 hours a head of drop of time, and met us in front of the hotel where he unloaded our 2007 Camry.

First time using ship-a-car, and the service was exceptional. Quinten explained the process in detail, answered all quesiotns, and went the extra mile to talk with driver for our reassurance. Our sons' dream car arrived in perfect condition. We would recommend this service to anyone in need of transporting a car.

I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.

I recently hired Ship-a-Car to transport a car cross country. I had used another company several times in the past, but a friend recommended Ship a Car and they were substantially less expensive so I gave them a try. Everything was done as promised without any complications. The car was delivered in good condition. I recommend this company.

The Ship A Car rep told me everything that I needed to know. Everything went as well as it could have. However, in-between times, I didn't get any updates. But as far as the information he gave me and what was done, it was spot on. The pickup was in Columbus, Ohio and the drop-off was in Frisco, Texas. The car got there a day earlier than expected, so that was a plus. I was happy about that. The driver was also great. He called and said he was about 40 minutes out. He dropped it off, signed the paperwork and received the money. I will recommend Ship A Car to anybody going that route.

I will use them again if needed. My car is safely shipped and I'm happy with their service and professionalism. Deserves more than 5 stars!

The bike arrived last night. The driver was a good dude... personable and kind. The bike was delivered in perfect shape, great work. Thanks for the outstanding service and 'hand-holding', well done! I'll certainly recommend your services to any and all that ask. Thank you again.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

5 star outstanding service, car arrived in less than a week in perfect condition.Very Professional and Emily was a joy to work with.

Shipped a vehicle from Louisiana to Maine, shipping coordinated / arranged by Marrine with Ship a Car. - professional, smooth, painless, process - vehicle was picked up on time and delivered on time. I highly recommend Ship a Car for vehicle transportation.

Very nice experience. Needed car picked up quickly, they were able to pick up within two days, and the car was delivered in two days. Carrier was LUXOR, Emil was fantastic, very careful with the car. Highly recommend them. Some confusion on payment.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

i am very pleased with Jocelyn with Ship a Car, she helped me with booking a driver to ship a car to my son from Georgia to Utah. I was sceptical at first from talking to other compananies and they were giving me different answers about a quote. Jocelyn was straight up with me, she gave me her word that she would not stop until she got me a driver and stay in contact with me the entire process which she did. even after my son received the car she checked with me to make sure everything was good. Thank you for your help.

We used Ship A Car to send a car to our son in North Carolina from California.  The service was great, the price was reasonable and Justin did a great job of coordinating the delivery.  I would use them again if the need arose.

I have shipped a couple of cars with these folks and let me tell you. They are the best in the game. Absolutely the best people to deal with. They make sure you have all the paperwork ready and they happen to have some of the best prices. I truly feel like a valued customer every time I call them. I feel I could call them with any problem and they would resolve it for me over the phone. I would recommend them and I plan on doing business with them in the future. I only hope that our relationship grows!! Keep up the good work!

Pepper is great, helpful, professional, and thurough. Best shipping service I've used and I work for a dealer so we've used a bunch!

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

This company was a life saver!! Very professional and thorough. They explained the process of shipping my daughters car and made sure I understood the process. I can say enough about the customer service provided - especially Dana - she could not have been any more helpful if she tried.

Awesome service. Shipped a car and motorcycle for me

I've made many moves over the years and this, without a doubt, was the most pleasant thanks to Joseph. He is a great communicator and was always there when I had a question. He was honest and couldn't have been a better partner is this event.  

Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.

I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.

We have used Ship A Car for over 20 vehicle transports over the past year, without a any problems. Bob, our rep, has been helpful in getting us great pricing on shipping services, that we are able to pass onto our customers. Highly professional outfit and highly recommended if you need a vehicle transported anywhere in the country.

Thank you for all your assistance in securing transport. Willie was excellent! Clean, professional, communicated effectively, and was on time. I will certainly use your service again and recommend you.

I called for quote and talked to Willie. He gave good quote and explained how everything would go. I was sending my military son's new motorcycle (sent his last one last year). I was very happy with Willie and Ship A Car but didn't have good communication with KP Turbo Transport. The driver did not speak English well and did not do an inspection of bike before loading even though I asked for it twice. I had taken pictures before it went on truck so could show the paint chip on the fender was not there before the trip but have not been able to reach them - phone always has you leave a message but they don't call back and email is unanswered. It was picked up promptly and delivered very quickly though.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

I was a little nervous transporting my mother in laws Altima from Dallas to Plymouth. I called Ship a car and spoke with Bob M. He took the time to answer all my questions and was able to get a driver for me that day. The driver Vlad called me within the hour and picked up her car that night and it was even delivered a day early. When we are ready to transport her car back to Dallas I will definitely be calling Bob. Thanks again!

we had to move from Beverly Hills to Aventura Florida. I was really worried as to I was going to my 2 cars down there. Shop a car really made the who move simple. My 2 cars were picked up and 10 days later they were in Fl. All in all they were great and I would use them again.

Steve was super. Gave me a quote and within a few days the pickup was lined up. They picked up the bike on a Saturday and it got to me 900 miles away on Sunday (the next day). I was amazed. Excellent service and reasonable price.

I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition HIGHLY recommend Ship A Car!!! Thank you Bob!!

This moving company is just excellent in what they do. Will refer them to anyone!

You hear stories about transport companies. I was quite negative when I began calling transport companies and then I found this one. And wow. I honestly feel I got lucky. This company it top notch. No gimmicks, no surprises, super good communication and information. Felt like I was always dealing with a real person that understood and cared and not some robot. Everything I was told would happen, happened and truck was delivered in great shape when it was supposed to. WIll use again for sure!

Bob Moran with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.

Used this company twice and each time shipped the car over 1200 miles without any problems or issues. Great company and extremely reliable. I used the customer service gentleman Steven each time and he was responsive and helpful throughout the process.

I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions. Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.

I called Bob from this company last minute to get my car shipped out two days later and he literally had someone for me 30 minutes later To pick it up the day I requested and worked hard and kept in contact with me the whole time! I absolutely would use this company again. I dealt with a company that kept taking me in circles and I actually got where I needed to go speaking with Bob Moran thank you!!!

We Had Good Luck Using Ship A car inc. lisa knows her stuff. We've used her and the ship a car company almost a dozen a Times. Every Time Is Just As Satisfying As the Last. We will continue to use Ship A car Inc. Thank You, Lisa!  

I would use Ship a car again this was my first time using this type of service and they said they would have my vehicle delivered Sunday maybe Monday afternoon. It was delivered a few days earlier on Friday afternoon so I have a lot of RESPECT. A job well done.

I called Ship a Car, inc for a quote to ship a motorcycle from Central California to Southeastern Texas. Willie D. quickly responded to my RFQ with a decent bid with a 7 - 9 day transit time. We easily came to terms over the phone, a truck arrived the following day. Willie offered same day pickup but that didn't work for me. As it went, the bike was delivered in 4 days! Needless to say that I'm delighted with the company's service and efficiency. Willie D. kept in touch until I was satisfied. I should mention that Ship a Car, inc is a broker who contracts to shippers.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

I had my car and motorcycle shipped from Baltimore, Maryland to Fort Lauderdale Fl. My agent was Lawrence Knapp. This was my first using a shipping company and Lawrence made this experience very stress free. He was available every time I called and was very eager to answer all my questions. Also, the driver they chose was very experienced in shipping motorcycles and a great communicator. Thanks again Lawrence!!!!

I called Ship a car to get a quote on a car transport, I got forwarded quickly to Bob who was able to answer all my questions and was extremely helpful with the entire process. He promised me a ship date and arrival date and he was spot on no issues. Car got delivered perfectly and professionally. He called me during transport to update me and a couple times after to follow up with everything. Will definitely use them again in the future and will let anyone else know about this service if they need it.

I did a relocation and needed transport from Indianapolis to Idaho. Setting up transport with Ship A Car took a few phone calls and it went smoothly. The driver was fantastic and the transport took seven days. Things went very well.

First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

Shipped a new auto from Irvine, CA. to Memphis, TN. The entire process was handled online in a very professional and user easy manner. Transport dispatch was in constant communication and the delivery came on time and in perfect shape. Price was competitive and fair and service great. Five star performance!

I spoke with Justen who coordinated my travel plans from the northeast to Florida. He was very cordial and professional. He gave me the best quote for my travel. I experienced great service and felt ease with my move. Thank you Justen!

Bob was wonderful to work with. He researched the specific needs I had for moving my car and found the perfect transporters to handle it. They're the best!

I received my car way sooner than expected, I called Nearly 5 other companies, their prices were much higher with no expected date of delivery. Thank God I ran across Ship a Car inc., best decision I made. Smith Sabin was so helpful, courteous, and nice. The driver too Was so nice and friendly. I will definitely be doing more business with this company and I refer anyone who need they services.... Smith you are awesome!!!

The response time is good and the entire team is friendly.