New Hampshire to Missouri Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I needed to move my 67 Mustang to Northeast Georgia from Sarasota before Hurricane Irma. Meredith, at Ship a Car, was great at finding me an enclosed trailer to bring the car up here. It arrived in perfect condition.

Just wanted to say Thank you for handling our shipment. The driver was very nice and prompt. I'm always afraid of these online companies that are based out of town. But I will have to say, I will refer your company to others. The experience was Great ! Not what I expected at all. Thanks again!!!

Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.

I was looking for a way to send my car from Minnesota to Denver and contacted several transport companies. I was very nervous about sending a car that was one year old and I had taken very good care of with someone/company that I had not ever met and or had any previous experience with. This was the first time that I had ever done something like this so I read all the reviews from each company. I called Ship a Car Inc. and got a real person by the name of Tynesha Jenkins who was a breath of fresh air she was professional at all times took the time to make sure that all my questions and or concerns were addressed. Her follow-up was excellent and I really like that this company has structure in selecting the actual transporter, pick-up and delivery process. I’m a very detail oriented person and I was impressed when the person came to pick my car up. Ivan from IV Auto LLC was dispatched to pick my car up he called an hour ahead of time to let me know when he would be arriving. He was very nice and professional and completed a very detail car inspection report that we both signed off on so there would not be any surprises when the car was received on the other end. My family in Denver received the car in the same condition that it was in before the transport and they echoed the same thing that Ivan is a good man that cares. I will in the future without a doubt call only Ship a Car Inc. to handle my cars and recommend them to my family and friends.

We just had the best experience buying a vehicle out of state. Ship a Car coordinated with the auto dealer we selected, picked up my vehicle on time, communicated all during the purchase and transit process, and my vehicle arrived on time and without any hassle. The driver was super courteous and helpful. Our experience was delightful and I am SO happy to have such credible, reliable people to work with. I'd recommend this to anyone purchasing a vehicle out of state.

I want to thank Bob for his outstanding service and simply amazing job .It was a pleasant experience all made possible by Bobs amazing personality .He is an irreplaceable asset to his company and it was a pleasure working with him.

Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.

It was a great experience, very professional company, the service was fast and the agent was very friendly.

Rita was great to work with as she made the entire process seamless. Absolute pleasure with work with such a professional company! I was shipping my vehicle from Oakland to Hawaii and although initially working on different timezones was challenging, Rita made it her mission to get my car to Hawaii with virtually no stress on my end. 10/10 recommend. Thank you!

Willie D. assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend him and also Ship a car inc for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!

Thank you so much for your help in transporting my car from Seattle to Virginia. Everything went great! Your arrangements were fantastic! Very seamless and easy. I got the car within three days and the drivers were super about getting the car picked-up from my sister (they had to call her a few times) and then the drop-off was perfect. They told me when and where and were on-time too. THANK YOU!!! I have already recommended your company to my friends and I hope they will call you. Your company is very professional and pleasure to work with!!

Pepper long was wonderful. I got a great price, great customer service and my car was delivered 6 hours later. Great service for military, even got a discount.