New Hampshire to Alaska Car Shipping

I was working with Move Wheels a month prior to moving from Saint Augustine, FL all the way to Park City, UT & I needed to have 2 cars shipped in an enclosed carrier. I was assured I’d have the driver information & pick up time closer to the ship date; we needed our cars picked up 5/29 (Memorial Day). Come the Friday before the cars were to be picked up, I had been in communication with a rep via text, asking her to provide me with the driver info & pick up time as they were to come that Monday; this was at noon & was told I would be provided the info shortly. Well, 3pm rolls around & I call my rep, who was now not responding to my texts or calls. I ended up calling the main line & told them AGAIN, what I needed. Well, I was never given any information, so I thought, well, we’ll just wait & see if someone shows up…of course no one did. Needless to say, my call to them at 9:01am on Tuesday morning was not a pleasant one. I then began searching for the top transportation company and came across Ship A Car Inc. I picked up the phone & was connected to Chad. He was extremely helpful, informative & honest. He rolled up his sleeves & got right to work on helping me get a carrier that day or the following. Even with the prior company being a complete PITA & not removing me from the board, Chad made magic happen. By the time he left for the day, we didn’t have a carrier yet, which was ok. I honestly didn’t expect to have a carrier until the next day. That was until I got a call from a dispatcher who emailed me the paper work & in minutes, I had a carrier that was to be there the following morning. BUT, I got a call from the carrier again shortly after & he wanted to pick my car up that night, as they were in Orlando. All my worries had diminished & I have Chad to thank for all his hard work & dedication. He was a pleasure to work with & I will certainly refer anyone to him in need of car transportation assistance, in the future.

I used Ship A Car, Inc. to move two cars from Des Moines, WA to Blue Springs, MO. They hired Nationwide to transport my cars. The contract stated they would arrive no earlier than April 26th to pick up my cars. On April 24th I received a call from the driver stating he would be arriving April 25th pick up my cars. I said I needed my car on the 25th as stated he was not suppose to arrive until at least the 26th. He told me that the only other day he could pick up my cars was on the 29th which was my morning flight to MO. I contacted Ship A Car and they reconfirmed that he will arrive on April 28th to pick up my cars. On April 28th I receive a call from the driver stating he would be there between 6-7 PM. I called at 8 PM to see where he was and he told me that he stopped at a rest stop for awhile and would be there around 8:30 PM. Well, at 9:30 PM I called again and he said his truck broke down. He arrived in a car at 10 PM to sign for the cars. this was stressful as we were to leave on a flight the next morning. Upon arrival near Blue Springs, MO he stated that he needed to park in a large lot about 1.9 miles from my location. I did not realized he was hauling a nine car carrier and I needed to find a way to the lot which was 1.9 miles away. Upon arrival, I paid the driver in cash as they do not allow a credit card. This experience was less than desirable. If you use this carrier, don't be surprise that you may have to drive your vehicles to some large lot for loading and again to a large lot to retrive your vehicles. I doubt that other carriers would be any better. My cars made a trip to Chicago, etc. before arriving at their destination. Just don't be surprised to be inconvenienced in a similar manner no matter what carrier you use. There are some out there that take initial money and you never hear from them again. Check reviews before hiring.

Very professional shipping dispatch service. Darius answered all my questions, and found an amazing and professional vehicle transport driver. Pricing was reasonable. My car arrived on the day I requested.

At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.

The driver was on time and my car arrived safely 500 miles away at my new apartment. Dana was very professional and kept me informed. I was very unhappy that the driver demanded more money than my original contract stipulated. I was under extreme time constraints so I felt blindsided. Dana was kind but could not find another driver on short notice.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

My Ship-a-Car agent, Dana Briones, was professional, courteous, helpful, and responsive. The shipping of my vehicle from Atlanta GA to Portland OR went exactly according to plan with no surprises and no drama.

We strongly recommend contacting a shipping company directly. For the $225 fee we had little or no communication from pick-up (we were able to find the name/number of the driver we were told was going to pick up our bike -- but he was unaware he was supposed to pick it up and wouldn't have on the scheduled day had we not contacted him) until delivery unless we initiated and tracked down individuals, most of who were drivers and unable to assist us as to located the bike and determining a deliver date. The estimated delivery date was off by a full week and attempts to find a more accurate delivery date was unsuccessful (though we did manage to contact a driver that left the bike in Oklahoma City -- though courtesous and wanting to be helpful, couldn't help us). We received less than 24 hours notice of delivery. Finally, even the payment instructions were in error so that when the bike was finally delivered, the form of payment (a cashier's check as we were instructed to prepare) was not correct. We ended up paying by credit card, not a problem, but seems like a simple detail that a brokerage company should be aware of. Instead, we wasted time one evening to go to our bank to secure an unnecessary cashier's check. My advice? Bypass this broker company and contact shipper directly. We gained no advantage or service worth the $225 on top of the $525 to ship the bike. We could have saved $225 OR spent the combined $750 on renting a truck, fuel and one night hotel to transport it ourselves with more predictability.

Ship a Car was fantastic, and Willie Dublin provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie Dublin and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users