Nevada to Kentucky Car Shipping

Shipped a new auto from Irvine, CA. to Memphis, TN. The entire process was handled online in a very professional and user easy manner. Transport dispatch was in constant communication and the delivery came on time and in perfect shape. Price was competitive and fair and service great. Five star performance!

IAlthough i have purchased a large number of premium & exotic cars online, surprisingly, this was the first time I've had to arrange my own auto transport. Heretofore, all my vehicle transportation needs were always handled by the dealers I was buying the car from. In this instance, I purchased a car from a dealer in St. Louis and had to ship it to my home in Louisiana. I thought I had to have an enclosed trailer. I used U Ship and suddenly I was deluged with calls. After trying to figure out the best choice, I finally just selected the enclosed transport that offered the best rate. BIG MISTAKE! The company was Regal a Auto Transport; they were the worst! First, while arranging transport, they said I entered the wrong zip codes & had to raise the rate (1st warning), then when I called back to speak to my dispatcher on 2 occasions, the owner, Mr. Regal (sic) hung the phone up on me both times, telling me to call back! I was horrified and offended. I was attempting to get my original dispatcher on the phone to see why my car had not been picked up at the dealer in the timeframe that would ensure the delivery date being met. It became obvious that Regal would not live up to their commitment to me of a specific delivery date. All they did was make an idol promise to get the business. A classic case of over promising and under delivering. At that point, I decided that Regal had to go, so I went online and checked rantings & reviews. After my research, although still skeptical, I selected SHIP A CAR based on its reviews. I spoke to Quinten Putman who guided me thru the process, offered recommendations, was courteous, friendly & professional booked my shipment while I was still on the phone with him. The car was to be picked up that day & delivered the next. I received the car today safe and sound! I was pleased with the whole experience, especially after my not so regal prior experience. I hig recommend Quinten and SHIP A CAR to anyone in need of fast, reliable auto transport.

Our experience with Ship A Car was excellent. They were very responsive with getting us a quote and delivered the vehicle to the door on time. The carrier driver was terrific. He was experienced, courteous and we would definitely use them again.

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

Steve Goodman what can I say this man tell me Aaron hall I got u a driver ok he will pick your car up on Friday the 8th not really the driver just now Saturday picking my car up sad no communication then I paid I extra $50 so it could be here earlier I just want my car and I will never use this company please don't respond with call this number like y'all do just get in touch with the driver and find out when will my car be here since y'all lack communication What happen to my $50 you called and said u would reimburse me 3 days ago and still nothing bad business .

I used this company for the first time recently and would highly recommend. I would also highly recommend asking for pepper, she was unbelievable and walking me through everything, as well as following up after the sale to make sure it was all done smoothly. She is Fabulous with customer service.

Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.