Nevada to Delaware Car Shipping

Justen V. was my Ship-A-Car-Inc customer support and he did a phenomenal job! He walked me through the process, gave me detailed and clear information, and also warned me that prices could fluctuate. I was nervous, having never shipped a car before, but after speaking with Justen walked me through the process I felt much more at ease. My car arrived to my destination one day early, totally intact, and with promised pricing. I originally did not want to do closed-carrier options due to prices, however Justen found one that could pick up within my time window AND that was only $100 more than the open carry (as opposed to most closed places being $300+ more than open).

Excellent. Cody was my contact and the service was great. He helped me understand the process and followed up every day on my situation including checking in after delivery to make sure everything was ok. Would recommend this company to anyone.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.

I dealt with Theo.He was terrific.He kept me informed all the way. I would use you next year both ways because of Theo.

I had the pleasure of working with Meredith A from the beginning of shipping my car to the end of the transaction. Meredith was very professional and caring throughout the process. She answered all of my questions, and I had a lot of questions, and eased my fears of shipping my car. Whenever I called if she was on another phone call she always called me back in a timely fashion. I throughly enjoyed her work ethic and would not hesitate using her service again if the need would arise.

At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you’d expect from a professional hauling company. We've hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I’ve ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.