Nevada to Connecticut Car Shipping

Worked with Quinten Putnam. Had never shipped a car before so was unaware of the process, but he was nothing short of amazing. I knew exactly what to expect, and even got a cheaper price than we both were expecting. Pick up of the car was incredibly easy and on time. When I ship a car again, it will definitely be with this company. Would give the highest recommendation to anyone wanting to ship their car.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

We needed to get a car from Bend Or to Wichita KS. I tried calling several places they were either couldn't give me the info or were rude, so I called Ship a car Steve was very helpful, he had pickup arranged for 4 days later (Friday) and our car arrived at our house on Monday.

Meredith was very professional with getting me a quote and following up with me when signing the contract. She also followed up with a call making sure the vehicle was delivered in a timely manner.

"Trying to ship a Burning Man art car halfway across the country can be difficult. It’s even harder when you only have 5 days’ notice. I found GolfCartShipping.com (run by Ship-A-Car) purely by chance after exhausting half a dozen other providers, but when Bob Moran picked up the phone I knew was talking to a professional. He recognized the tight schedule and budget we were working with, and he I could tell he enjoyed the uniqueness of our project. He told me he would see what he could find, and he set right to work. By the next morning, Bob had a driver and a quote that fit our budget and would get the car there just in time. But of course, it couldn’t be that simple. Nothing with Burning Man ever is. We had bought a trailer on the chance that we would have to deliver the car ourselves, and now we wanted to know if the trailer could be brought too? And, would it be possible to take the car all the way to Black Rock City, instead of just to Reno? Bob took these questions and curve $@!#% with great patience and skill. He juggled our phone calls with those of his vendor and figured out a plan that would work for everyone. We were so happy. Life was good. But, like a rockslide, my partner sent me a message that changed our plans entirely. The work that Bob and I put in was flushed away. The last phone call we shared I felt like I was kicking a puppy. Bob is without a doubt one of the best brokers, sales reps, and all-around human beings that I’ve worked with in a long, long time. I feel genuinely guilty that I had to cancel our plans and take business away from him. I happily offered to pay him, at least something, for his trouble, but he very calmly and kindly declined, and wished me all the best. This review is the smallest way I could thank him for his time, effort, and consideration. I hope, if you’re reading this, that you appreciate Bob’s character, and that you’ll consider giving him a call for your shipping needs."

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

What an amazing experience we had with this company and especially with Willie D. who made all the arrangements for us. I was very concerned about sending the car this way and he was so kind and patient with me taking the time to reassure me and ease my fears and apprehension. If he had not done that I honestly think I would have not sent the car this way or I might have looked to other transport companies because of the anxiety I had. He truly was a blessing. Thank you Willie for your kindness and for enduring all my calls. You should give lessons on great customer service because you were the best!

Ship a Car arranged transport of my vehicle from Atlanta GA to Portland OR in Oct 2018. The whole process was carried out exactly according to plan with no surprises and no drama. My agent, Dana Briones, was professional, courteous, helpful, and responsive.

I just wanted you to know that my son Tom received the Camry in San Francisco on Wed., 10/8/14, just as you promised. We are so pleased with the great service your company has provided for us. Ship a Car Inc. is truely 5 star! Thank you Les for your individual attention to our shipment. We are also very impressed with the truck driver and his wife for their professional help. They couldn’t have been nicer andd more professional.