Missouri to Maine Car Shipping

The shipper was early and coordinated very well. It was a complex unload having to remove two cars to get to mine. The maneuver was executed perfectly in a minimal amount of time and was impressive to watch. The move was well coordinated and executed flawlessly.

We had a fabulous experience with Bob Moran and his dispatch and driver all very professional and communicated regularly, we were very satisfied and would highly recommend ship a car inc to all of our friends, many thanks,

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

Great service! They were the only shipper who quoted me and delivered on transport in less than 3 days. Would use their service again.

I would recommend Larry, it was an easy process when I shipped two of my cars this past year!

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

Bob Moran at shipacar did a fantastic job handling all aspects of shipping my car from Florida to New York. After using other companies I would never use anyone else. They are the best.

I called Ship a car to get a quote on a car transport, I got forwarded quickly to Bob who was able to answer all my questions and was extremely helpful with the entire process. He promised me a ship date and arrival date and he was spot on no issues. Car got delivered perfectly and professionally. He called me during transport to update me and a couple times after to follow up with everything. Will definitely use them again in the future and will let anyone else know about this service if they need it.

Called to inquire about quote on shipping but customer service was extremely rude and unprofessional. Customer service personal asked literally said to me: "I dont know why you are calling for a quote like its supposed to be any cheaper. Like what is it? have you ever shipped a car before...?" I felt really attacked by his tone. As a customer considering your services, I am at least entitled to get a quote on how much I will be spending. Instead of attacking customers in a very rude tone and assuming that I am calling to make a "cheap request", please do better on providing the simple request asked or say you are unable to do so. This was such a horrible experience.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!