Mississippi to Tennessee Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

After getting the run around from several shipping companies, I typed 5 best shipping companies into my browser, and Ship a Car popped up. We called and spoke to Harry, who was very business oriented. He quoted us a price, and had a driver within 3 days time! The car was picked up on May 5 from Reading, Michigan, and delivered to Woonsocket, Rhode Island on May 6. Everything about this company was professional. We would highly recommend Ship a Car to anyone who is looking for an honest, reliable shipping company.

These guys were able to help transport our vehicle within a 8 day span. They are fast, and Joseph provides great communication throughout the whole process. We are a used car dealership so obviously the treatment of our vehicle during transport was a big factor, yet the driver did not leave a single scratch on the vehicle that the Auto Auction had not previously done a report on. Thank you Ship A Car for being an outstanding transportation broker.

Jonathan Maldonado from Ship a Car was very professional, answered our all question. Jonathan walked me through the process and what to expect. My car was picked (on time) and delivered (2 days early) . If I do need to ship a car, I will definitely use them again. We chose Ship a Car because the rate that was quoted was reasonable for an enclosed shipment.

I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.

Working with Quinten Putnam, Ship a Car helped me get two vehicles from Seattle and Los Angeles to Baltimore. I was unsure about the first carrier assigned to pick up my first car after reading a couple of negative reviews, and after expressing that concern to Quinten he found a new carrier without hassle. Quinten was good about following up with me to get any missing info the carriers might need. Both cars arrived in great shape and the drivers were all friendly and were great about calling etc. Overall, a very positive experience, thank you.

I would not even give this company a star. They are unprofessional and when a problem exists they dig their heads in the sand and hope it will go away rather than to be responsive and take care of the situation and make it right by the customer.. That begins with the owner, who herself has not responded to my phone calls. If you want to put your auto in the hands of a company that will let anyone drive your car...than this is the company you want otherwise stay clear, as I will in the future!

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie Dublin was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

This service was excellent. Very personable service and responsive to everything I needed. I had a fantastic experience working with this company and they were far better than others I dealt with in car shipping. Thank you so much !!

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

I very early write reviews but this company deserving of my time to sit down and write one. I contacted Bob Moran after being left high and dry by another company. We were leaving in 3 days to relocate my son. He was going to be heading to New York shortly after relocating him so we were in a time crunch to have the car arrive before he was to leave. Bob worked tirelessly to find us a driver. It came down to an hour before my husband was going to make the 16 hour drive while we left for the airport and we received a call. IT WAS BOB and he had a driver. I have never had someone work so hard to make it work. He owed us nothing as I came to him late in the game but he didn't let me down. I feel like company works differently then most out there. This is a hard industry to trust. I give them 5 STARS!

I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry and would not hesitate to contact him and/or Ship A Car for future shipping needs.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

With the coronavirus raging unabated in the Miami area, I needed to have my car transported to me, at my Lexington, KY home since I couldn’t go back to FL anytime soon. I talked to several vendors. They were all impressive until I talked to Bob at Ship A Car. His calming voice, his reassuring manner, and his ability and desire to thoroughly check all the facts before committing, cinched the deal. A few days after my vehicle was picked up, it was delivered to me at my address flawlessly. He embraces customer centricity, and checked in afterwards to ensure that I was satisfied with the service. I have no qualms whatsoever in recommending his service to anyone with a need. He’s the BEST!

Can explain how greatful I am for this company. The experience was amazing through them since I had such a bad experience with another company. They picked up when they said and arrived when they said. I would refer anyone to them!

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

The original delivery truck for my motorcycle broke down. Lisa Panuccio arranged a backup truck with minimal delay. Great work! Thanks, Jim Sickler

Unlike some of the other reviewers I had an excellent experience with this company.  I was getting quotes from several companies. I spoke with Justin and he offered me a quote that was a little higher then another place but he said he could ship my car to CA fast. He called me shortly after and had everything set up.  I was nervous bc this was my first time having to ship a car and I was moving it across the country. I had to call him back a couple times as questions came up and he always answered. Even on Saturday.  The pick up day came and my car was picked up no issues.  It was delivered in the exact timeframe that justin quoted. My uncle had to meet the driver at a shopping plaza but that was ok bc I was warned that the truck may be too big to get down my street. Justin called afterwards to make sure everything went as planned.  No damage to the car. Will use again when I have to ship the car back east next year.

Bob did a wonderful job of making my transport work for ME. Moving across the US from one coast to another is really stressful. Bob coordinated my auto pick-up so we could use the car to take our luggage to the hotel at the airport where we were flying out the next morning. The driver that came to pick up / load the vehicle was incredibly kind and flexible as our "last day at the old house" got a little crazy. Then the car arrived even earlier than expected on the other coast! I would recommend Ship A Car inc to anyone needing auto transport. Their communication is awesome, they work with you to get you the best price and they follow through every step of the way.

Meredith was fantastic and always just a phone call away. Everything went perfectly and could not be happier.

Where do I start! I am completely satisfied with the service from the get-go. You were extremely helpful and answered any question I had and I didn't have to wait, you responded almost immediately. You found me a driver 2 days before my car had to be picked and my car was delivered in 2 days, I can see why Ship A Car in rated #1. Not only for there on time promises but for there customer service, interaction, and satisfaction. I will definitely keep Ship A Car as my one and only choice when I decided to ship a car again, and I will be doing this again soon. I will also be requesting you next time as well! Let me know how I can pass this info onto your supervisor so I can let him know how satisfied I am with everything you did for me. Lastly, the driver was also very easy to get a hold of. Weather it was a text or phone call he was extremely easy to contact. He was very flexible as well. Due to work I didn't think I would be able to make it to Green Bay when the driver delivered the car so I shared this with my driver. I asked him if it would be ok to re-route my car to Coleman where I live instead of Green Bay because it was easier for my work schedule. Once I made my request he called me and said that was not a problem at all and he was extremely friendly about it, what a relief for me. I appreciate all the flexibility and friendliness that was directed toward me from the get-go. Please relay this message to the drivers supervisor as well. Thanks again and let me know how I can help your company by submitting reviews! Have a great week.

Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.

Marrine Neff is thorough and efficient. Easiest car shipment I've ever done.

I would use Ship a Car again in a heartbeat everyone was very professional and courteous.. They kept me up to date on every part of the shipment.. The truck and the people who delivered the car were great.

I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.

Prompt response to initial contact. Primary contact, Chris, was friendly, courteous, experienced and honest. Initial contact from shipping company was prompt and friendly. Driver contacted me promptly and met all promised phone contacts and meeting points for pickup and drop off. Driver was clean, courteous, friendly and familiar with the drop off point. Driver noted on the contract each blemish as I took pictures of my car. Car was delivered in excellent condition. As was hoped, car was dropped off on the early end of the delivery time spectrum. My experience with Ship A Car Inc was excellent and I would recommend them without hesitation.

Dana was a great representative. She knew texting was best for me and accommodated my request for preferred contact. She understood my timeline and was very patient with me. The carrier showed up at my door in Florida to pick up the motorcycles on time and put them in my garage in RI, parked and cared for perfectly even before I arrived home. I watched Mike secure our bikes on the truck. He was very tolerant and patient with us. I would highly recommend them and will use them again for our motorcycle transport.

Used this company twice and each time shipped the car over 1200 miles without any problems or issues. Great company and extremely reliable. I used the customer service gentleman Steven each time and he was responsive and helpful throughout the process.

Ship A Car is beyond amazing, quick reliable service, Justen is also amazing and always quick to get answers. Couldn't ask for a better representative for the company a true asset to anyone who comes into contact with him. Thank you ship A Car for the excellent service provided.

Everything went great and it was an unusual move, a farm tractor with a mower attached to the rear. Their rep, Larry Farber was great, kept me advised during the whole move.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

We have used Ship A Car for over 20 vehicle transports over the past year, without a any problems. Bob, our rep, has been helpful in getting us great pricing on shipping services, that we are able to pass onto our customers. Highly professional outfit and highly recommended if you need a vehicle transported anywhere in the country.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Bob Moran. Is AMAZING ! I shipped my car from Las Vegas to Pennsylvania. Bob has kindness , compassion, respect ,empathy, and professionalism for the stress and planning that comes with moving. His customer service deserves him to be an owner of this company. And he should get a raise of 50% in my opinion. Because he communicated on a level that all customer service people should learn from this man. He returned calls and texts with in 24 hours and was honest and transparent if he could meet your deadline. And he did all that by being calm and giving a 100% effort in putting our needs/ the customer first. If your going with this company, then ask to have Bob as your person . Thank you Bob! Godbless!

I've been using Ship A Car Inc. for about five or six months, and they've done everything they told me they would do. They've kept their word. I've referred six, large customers to them already. Danny is one of the guys I've been dealing with in Florida, and he's done whatever he's told me he will do. He's kept his word.They need more employees like him! It's been an all around good experience!

Overall great experience with Paul right from the start. Great communication regarding the quote and help with the coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

Shipacarinc.com is a very good company i am not a review writer type a guy but for this company i had to write one for them shipped car from TX, to MA They sent a professional driver to pick up my car got their safely, their price is fair while other guys offer you a low price i would not go with them. I will be using this company again in the future worked with guy named Willie who was more than professional.

Very efficient and very satisfied. This saved us alot of time and was cheaper to go this route.

I’m so pleased with how everything was handled. Lawrence with Ship a Car, Inc. was very friendly and professional when handling our vehicle. Our situation was probably out of the ordinary for him between how things were being paid and where the vehicle was being shipped from, but through it all, Lawrence was able to manage our entire account with ease and patience. And to top it off, the vehicle got to us a day earlier than expected! Thank you so much again for helping us get our truck to us from Hawaii!

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  

I called multiple carriers before choosing to work with Ship a Car Inc. Peter was the transportation organizer I worked with and he was GREAT. Here are his attributes, courteous, knowledgeable , communicative and worked to get me the best price. His drivers were also competent, reliable and communicative. I knew where my vehicle was at all times and I shipped three vehicles so the logistics were a bit complicated and they pulled it all off. There was a panel that was loose in the a car when it arrived, the driver pointed it out , I reported it to Peter and there was no issue on getting it repaired ( I have repaired it yet but Peter was right on it when I told him about it ) I would RECOMMEND them HIGHLY.

Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.

My recent relocation from Seattle to Pittsburgh was less stressful because of the service that Ship A Car provided—Yvonne coordinated with both my husband and I to have my car shipped. Both drivers were very nice and professional. It was a no-hassle process with the driver picking up my car on time and at my apartment, and then delivering it on time and at my apartment. Definitely recommend this service.

I had to move from Ohio Kent to California SLO. After a long search, I found ShipaCar and read its review. Everyone says they are indeed good. Then talked to Harry Burge from ShipaCar. He is the man of word. He is polite and response your call immediately. I got my car exactly the day I wanted there in SLO. I always recommend all of my friends who need to ship their car.

Ship a Car Inc. has the best customer service, my representatives Joseph was so helpful. When my daughter?s vehicle arrived in Hilo port a few days early and I had to change the authorized person to pick up my daughter?s vehicle, he did it so professionally with no delays. My friend was able to pick up the vehicle with no problems. I?ll use Ship a Car Inc. again when I need to transport my vehicle and will recommend them to friends and family.

Really excellent service. Despite contacting them last minute on a Saturday afternoon, I was still able to have the car towed the next Monday morning. I highly recommend them to all.

My experience with Ship A Car and with the driver was very good. I thought the cost was a little high but the rep I dealt with, Doug, was outstanding.

Cameron Baker was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.

Excellent service. Vehicle was delivered quickly and safely. Jocelyn was very attentive and represented the company well. Will definitely use them on next transport need!

What an amazing experience we had with this company and especially with Willie D. who made all the arrangements for us. I was very concerned about sending the car this way and he was so kind and patient with me taking the time to reassure me and ease my fears and apprehension. If he had not done that I honestly think I would have not sent the car this way or I might have looked to other transport companies because of the anxiety I had. He truly was a blessing. Thank you Willie for your kindness and for enduring all my calls. You should give lessons on great customer service because you were the best!

Fantastic service. Took care of me and made sure my car reached safely and in time. Bob kept my mind at ease during the whole process.

Thank you Lisa for exceptional service. I was concerned about shipping my car to my new location to begin with but you made the experience a pleasurable one.

From start to finish an all around excellent experience. Easy to schedule with, prompt and professional. The driver showed up to the minute of our scheduled pickup and delivered our car as planned. Both Ship a Car Direct and the driver were great communicators and provided exactly what they promised with no surprises. I would definitely use them again.

Cody griffin was an outstanding mediator, from beginning to end. He was extremely professional, going out of his way to answer all my questions and making sure I was satisfied every step along the way. I would highly recommend him and his company if you need your car transported .

Paul was amazing! Communicated with me throughout the entire process until my car was dropped off at my door! The driver was good too , quick and easy. Thanks Paul!! I’ll be using again!

Bob and his team did a GREAT job getting my vehicle to me during a cross country move. They have Stellar communication and I was updated every step of the way. My vehicle arrived in perfect condition   HIGHLY recommend Ship A Car!!! Thank you Bob!!

This was the 1st time that I shipped a car. Ship A Car explained to me the entire shipping process, gave me a reasonable quote and then voila... my car got moved. Everything was just like they explained it to me. Totally Awesome!!! Thanks for everything.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

Excellent service from them. They answer the phone and reply to messages promptly. They are totally trustworthy and arrive on time every time. Client updates along the way and on the competition. Thank you, for the amazing service!

Bob is great to work with!

We had a great experience with Quinten all the way from the initial call through some communication hold ups with the dealership we purchased through and all the way to the delivery. I would recommend them without reserve.

The customer representative from ship a car that handled my request was professional and easy to deal with. I had no problems and I?ll you this company again.

Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.

My son move from Florida to Oregon and we used Ship A Car to transport his car. The experience as fantastic. They stay in contact from the time the contract was signed to the delivery of the car. In fact the vehicle a arrive 2 days ahead of schedule.