Minnesota to Michigan Car Shipping

Ship A Car was used to facilitate a boat shipment from NJ to Florida. The quote was $1200 and I accepted to get transport within a 2-day window pickup. My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but the driver was requesting an additional $50 for pick-up..I agreed to get the boat picked up and remain on schedule. The boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1 pm by the driver. Marina owner waited and no one showed or called. Thursday afternoon came and the driver was still a no show and I was contacted by the Marina owner. I contacted my Ship A Car rep and was told he would check with the driver and contact me. No call ever was made back to me by Ship A Car and I ended up contacting the driver myself. He stated he was running late and would be able to pick the boat up first thing Friday morning...I informed the driver I had paid the extra $50 that rep requested from me for the driver to facilitate transport as requested. The driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted the offer as posted. I contacted Ship A Car, Inc. as the marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship A Car rep Paul Sinclair as the lady answering the phone told me he would call as soon as he was off the phone with another customer..The driver contacted me around 10:30 am saying he was there and waiting to get the boat. Marina owner arrived and the boat was loaded onto a multi-car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported. I never received a returned call from Ship A Car rep as I had questions not only of why I was not informed of any shipment delay but also of the driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by the driver. Needless to say, Never again will I use this company as they pick a carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact the driver myself for answers, I was better off using a self-service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once Ship A Car, Inc. received their $250 deposit I basically was on my own anyway.

We strongly recommend contacting a shipping company directly. For the $225 fee we had little or no communication from pick-up (we were able to find the name/number of the driver we were told was going to pick up our bike -- but he was unaware he was supposed to pick it up and wouldn't have on the scheduled day had we not contacted him) until delivery unless we initiated and tracked down individuals, most of who were drivers and unable to assist us as to located the bike and determining a deliver date. The estimated delivery date was off by a full week and attempts to find a more accurate delivery date was unsuccessful (though we did manage to contact a driver that left the bike in Oklahoma City -- though courtesous and wanting to be helpful, couldn't help us). We received less than 24 hours notice of delivery. Finally, even the payment instructions were in error so that when the bike was finally delivered, the form of payment (a cashier's check as we were instructed to prepare) was not correct. We ended up paying by credit card, not a problem, but seems like a simple detail that a brokerage company should be aware of. Instead, we wasted time one evening to go to our bank to secure an unnecessary cashier's check. My advice? Bypass this broker company and contact shipper directly. We gained no advantage or service worth the $225 on top of the $525 to ship the bike. We could have saved $225 OR spent the combined $750 on renting a truck, fuel and one night hotel to transport it ourselves with more predictability.

Cody did a great job getting me my Road King quickly. He was professional and attentive. My profession doesn't allow me to answer my phone so he provided me with his cell phone number so we could communicate via text. He kept in contact with me through the entire process and made sure I was satisfied. I would recommend him to anyone looking to ship anything. If I had to rate him between 1-10 I would give him an 11!! Way to go Cody!! Thank you for the exceptional service!!

Had a great experience with Ship a Car. Steven was very helpful and answered all of my questions quickly and efficiently. Thank you so much for your great service, and having my car shipped looking just the way I left it.

In a word, fantastic service. If you can work with Nelson, do that!

I was flexible with the dates for pickup and delivery which helps. The initial carrier that was chosen ended up not being able to complete the delivery but Dana was able to get it worked out in the end and get my vehicle delivered.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.

I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service. I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.