Massachusetts to West Virginia Vehicle Shipping

Willie is the Man! All commitments were honored beyond expectations. Our car arrived within 10 minutes of our arrival to our new location. Beyond luck - I say!

If you decide to book with this company, definitely stay away from sales agent THEO BROWN. I explained clearly to the agent that my spouse's work would be providing the payment for the shipment and that under no circumstances should my card be charged without contacting me. I then received a call directly after my call, stating that my card was needing to be charged and I had to commit to a carrier immediately. After expressing that I wasn't feeling comfortable with the transaction (I also did not feel comfortable with the agent's bullying tone), I told agent Theo Brown that I would like to go ahead and cancel my reservation. The agent's overall unprofessionalism, rude tone (he kept interrupting me and wouldn't allow me to ask my questions), and poor communication skills made me skeptical to begin with. The agent told me in his exact words, "Man, you are stupid. You are an idiot." And then proceeded to hang up on me. Did I mention that prior to this he told me that he had enough customers and didn't need me? My recommendation... Stay Away. I found better quotes and superior service with Montway, which also has no hidden fees. Even though I didn't book with them, even Amerifreight and Ship a Car Direct had both better pricing and MUCH better agents. I write this review simply to help people avoid the horrible experience I had. There are WAY BETTER options out there!

Excellent, Pretty Much, Both The Broker And The Driver were Reliable and Dependable. My Agents Honesty, Understanding And communication Was Excellent The Driver pretty Much Met All My Expectations In terms Of Timing and quality.

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Joseph G. was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

Excellent customer service

You guys should double Janet's wages. She was amazing, and the results are perfection. Waited weeks for dealership to ship my car, and she got in on it's way the same day I called. It was much less than other quotes I received too. Thank you!

Justen and Ship A Car did an OUTSTANDING job getting my car shipped from Bend, OR to Foothill Ranch, CA in a very timely professional manner. Johnny, who towed my car, was also a true professional. I would highly recommend this company.

Ship A Car had good communication and everything they said that was gonna happen, happened. From the time we started communicating to the drop-off, it was seamless. I was pleased.

This company and is a broker, they do not want to go above and beyond. There was a delay in our expedited shipment and they really didn't try to help. While talking to myself and my wife they hung up on my wife. When we called back to speak to a manager, the manager really didn't seem to care and still didn't try to help with the delay. The actual company they hired to transport our vehicle is the one that absolutely went above and beyond. The customer service at ship a car was really unprofessional.

Larry, Just to let you know that the tractor arrived last evening in perfect shape. The driver was a kid from Poland who was a real delight-very courteous and competent. He drove the tractor off the carrier and then took a picture of me on it, said he had never shipped a tractor before! So thanks for the great hook up and service. If shipping ever comes up again, you will get the recommendation and of course, my work.

In my opinion, ShipaCar can NOT be outdone. I was not shipping a car but rather three sheds, a pallet of parts and a tractor. Danny was my agent and he is outstanding. First he was meticulous with understanding my needs and arranged a pickup and delivery schedule that was exactly what I requested. His pick up driver was so helpful and made sure my atypical items were secured properly. Robert, my delivery transporter was so courteous, professional and knowledgeable. Getting my load off the trailer was not an easy drive-off but he gave prudent advice to my unloader and we accomplished the feat in short order. Hats off to Danny and his TEAM!!

We just had the best experience buying a vehicle out of state. Ship a Car coordinated with the auto dealer we selected, picked up my vehicle on time, communicated all during the purchase and transit process, and my vehicle arrived on time and without any hassle. The driver was super courteous and helpful. Our experience was delightful and I am SO happy to have such credible, reliable people to work with. I'd recommend this to anyone purchasing a vehicle out of state.

Everyone was very professional and they don’t overcharge like other car transports.

Very nice experience. Needed car picked up quickly, they were able to pick up within two days, and the car was delivered in two days. Carrier was LUXOR, Emil was fantastic, very careful with the car. Highly recommend them. Some confusion on payment.

It was a great experience. I’d do it again

I worked with Lawrence and had a great experience. I had a quick turn around need for a motorcycle shipment and he got it done for a good cost. Definitely will be using him for future shipments!

Awesome to work with and they did exactly what they said they would do! Price was fair for the service I received!

Thank you Lisa for exceptional service. I was concerned about shipping my car to my new location to begin with but you made the experience a pleasurable one.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.

Really great service. Friendly and professional. Cody was a great help. I need a car shipped from Arkansas to Arizona as I was towing another car myself. Called up Ship a Car Inc. and they gave me a quote over the phone. Their quote was more expensive that the instant quotes the you get bombarded with, but they lay everything out for you over the phone and in contract. My car was very well taken care of. The driver kept in contact with me and delivered right on time. If i need a car shipped again, im using Ship a Car Inc. Thanks again guys.

We went with Ship-A-Car because we were unable to do cash to ship a car. ($900 was their quote.) I was to the understanding that there would be a $250 deposit charged when the contract was picked up and the remaining $650 would be charged upon delivery. WRONG! Ship-a-Car went with a company that does NOT do credit cards. Now we are having to work with the transport company and Ship-a-Car was able to basically take $250 from us just to do the same damned thing we could have done on our own if we had the cash. I will never use them again and will never recommend them.

Never thought about using such a service, however I must tell you that it was as simply as 1,2,3. Great communication, reasonable price and friendly and knowledgeable staff. If you need a transport service I highly recommend "Ship A Car Inc." !!! Thank you !!!

Chris was very helpful with setting my car up to be shipped from Florida and California. Always professional and resolved a few concerns I had. I would definitely recommend this company when shipping your vehicle. The price was great!!! Everything he promised was just that.

I could not be happier with the services provided. John B out.law express was extremely pleasant and went out of his way to be helpful to our family that knows nothing about motorcycles. He and his wife made this move an enjoyable experience. Dana was also on top of things and professional. I highly recommend this company. Top notch.

Thank you for the 5-star rating it is truly appreciated!

This was my first time using Ship A Car INC., I had my vehicle shipped from Florida to California. I was satisfied and pleased that my car arrived to its destination in on piece on time. However, I had to do a lot of following up with them regarding the status of my car; I recommend that they develop an efficient system for customers to track their vehicles while its in route. Their cost were affordable.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

This was the first time I had ever shipped a car. Meredith Anzalone was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again This was the first time I had ever shipped a car.

Very helpful throughout the process.

Chad at Ship a Car Inc was awesome! Shipped my vehicle from South Dakota to Oregon. Not a very popular route but Chad ensured me he would find me a driver. First contact was on March 27 with Chad, he had a driver ready to go on April 3. On April 4th as the driver was en-route to SD his truck broke down. Chad called immediately and let me know what was going on. He said he was not going to wait for the driver to fix his truck and wanted to find a new trucking company. He called back on April 5th with a company and driver he felt much better about Little Sequatchie Transport LLC. Both Chad and the driver kept me in the loop the entire trip with pictures of my vehicle loaded on the truck, ETA's, etc... My vehicle arrived on April 11th and I couldn't be happier! Thanks to Chad at Ship a Car Inc and Bobby at Little Sequatchie Transport my vehicle arrived in a timely manner safe and sound! I Would definitely recommend Ship a Car Inc if you need to ship your vehicle!!!

Bob M. with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.

Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!

I had planned to have my Harley picked up about a week in advance. I put down a $200 deposit a guy told me you are good for Saturday. Well Saturday came no one shows up. I call the guy I spoke to about the whole deal... no answer. Call the guy Bob who is the driver no answer.... call the main office lady picks up gives me another number to call..... no answer call her back... no answer. Moving to Texas in 3 days... not happy...... finally got a call back from Bob.... Bob is driving around Wisconsin.... I’m in Ny.... thanks Bob

I recently purchased a Cutlass Supreme and initially used another carrier. I called my initial carrier to get a status and was told it would take 4 weeks to have my car picked up. I cancelled my order and I contacted Ship a Car. I spoke to Willie and made arrangements to have my car transported via an enclosed carrier. Within an hour, Willie called me back and my car was picked up that night and arrived in NY in 2 days. The car arrived with no issues. Willie was responsive and communicated all the steps the entire way. I would highly recommend them.

Called several different transport companies. This was the most professional, friendly and attentive of them all. Yvonne Bowrosen kept her word on everything except delivery timeline. She said 4 days and it was delivered in. You can't ask for better service and won't find it. Best price and great service all around. The driver was outstanding and took care of my new Honda Trike like it was his own. Thanks Yvonne and Kevin for making this a no brainer!!

Having never shipped a car in the past I was unsure what to expect. My experience with this company could not have been any better. My transport coordinator, Bob M., answered my numerous questions and put me at ease as what to expect. I could not have asked for a smoother transaction. Everything went exactly as I was told it would.

Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.

I would not recommend any shipping company other than ship a car direct, reliable, honest, best price. John is the best person to deal with, I have shipped with them over 6 times and I would never use any other company.

I highly recommend ship a car if you're looking to have your car shipped long distance. I called around and Justin Varughese gave me the best estimate while being really professional. The transporter Chris did a door to door pick up and drop off, he was really nice and professional. He checked in with me the entire time and had my car delivered in 2 days. Really great company!!

Called Ship A Car Inc without knowing what to expect. After receiving help from Bob Moran my expectations were far surpassed. He went above and beyond to make sure that my vehicle had the smoothest transfer from Northern California to Southern California. He even took the time to follow up with the delivery. I will definitely be recommending.

I recently shipped a motorcycle from Las Vegas to Washington Janet kept you posted during all those times that the let me know when the shipper was going to be there and did an excellent job of keeping you posted as to where my motorcycle was and it was delivered safely and earlier than expected and I really enjoyed ship a car's courteous and efficient Haley of my business thank you.

Flawless flawless moving company. Meredith did an amazing job updating me with changes and checking in. We moved a car from Mass to Texas and I was here a day earlier than we expected. With awesome customer service, you can't ask for much more!

Ship a Car Inc. arranged transportation for 3 of our company vehicles to move across the country. They met our requirements and provided an auto hauler in a very timely manner at a competitive rate. The entire process went smooth and trumped many other auto transport companies I've used in the past.

Recently we had an opportunity to have our vehicle transported to an auction out of state. We dealt with Bob Moran of your company and was totally pleased with his response. He followed the procedure to the very end and kept us informed daily. We would definitely recommend your company in the future.

This was my first experience shipping a car. Sam walked me through the process every step of the way. The car was delivered in good condition within the expected time frame. Very pleased with the service and would highly recommend Sam and Ship A Car.

Bob M. was very quick to respond and made the experience very smooth and easy. By far, he quoted me with the best price after before getting several more from other companies. He was easy to communicate with and was never pushy. I would definitely do business with him again if ever needed.

The car arrived today and I could not be happier with the shipping service (Sema Logistics). They were always there to answer my questions on the phone and the driver was the best. Very efficient, friendly and professional. I am having another car shipped sometime in June and I will definitely be using your services again ! I have used other companies before and yours is the best of all !

Used this company recently to ship my truck across country. Was paranoid of so many things happening. THis company made the job effortless, and painless. Was given an exact quote, was promised no surprises and vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.

Wonderful car transport company. We have shipped two cars with them and getting ready to ship a third. Excellent communication with us. Drivers assigned were very good! Cars arrived on time and in perfect condition. Pricing was competitive.

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.