Massachusetts to Washington Car Shipping

Contacted SHIP A CAR and spoke with Steve. He took my order and ensured me that the motorcycle would be picked up by Friday, September 25th. After not receiving a phone call, contacted Steve who said he would let me know and did not. Finally got in touch with the shipping company who then told me it was actually scheduled for Saturday the 26th. The owner contacted me Saturday once the motorcycle was loaded. I was originally quoted four days of travel time to receive the motorcycle. No updates were given during this time. On the 5th day, after 4 hours of trying to reach Steve, the shipping company, or the driver, i was finally informed that the truck was broke down. I was assured it would be repaired by Friday October 2nd (already 3 days behind expected delivery). Monday October 5th, I was told the truck was repaired and the driver was in route. 2 more days of no communication from SHIP A CAR or the shipping company. I was finally able to talk to the shipping company and driver. The motorcycle finally arrived on October 8th. Communication from SHIP A CAR was absolutely horrible. Multiple times i was told “I will check and call you back”, never to receive a call. I understand trucks break down, I feel other arrangements on SHIP A CAR’S part should have been made to receive my motorcycle in a timely manner.

Cameron Baker was awesome. Great service, great delivery, very professional. Thanks for everything! I would use and recommend you guys again!

First I wanted to say Thank you Bob M. from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

Great company to work with.Janet Rinella was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.

Bryan was very good at communicating with me. The driver was also very good at communicating with me. Thank you.

I would allow this company to transport my car again I first spoke with Bob, who is a very pleasant, easy to talk to, caring fellow. He goes beyond most companies in trying to find a car transporter for the date needed. He returns calls quickly and stays in touch with updates. I really enjoyed working with him as he's just so pleasant and on top of things.

Yvonne was wonderful. Had contacted numerous other shippers and was contacted by even more. Yvonne really made me feel confident that i wasn't going to be one of those horror stories I read about in reviews of other places. jeep arrived From Omaha, Nebraska to Beverly Hills, California no problem. Left Friday morning and got it on Sunday morning. Yvonne is fantastic to work with.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

My three vehicles showed up early and in perfect condition. All up front pricing and no surprise costs when I picked up my vehicles. Would highly recommend to anyone.