Massachusetts to Utah Car Shipping

I had a truck I needed to ship from California to Texas. I check around to see who had he better rate and Service. I found Ship a Car Inc was the one for me. They were a little high in price, but you can’t beat the service. The Agent I was working with was Bob. He held my hand throughout the whole process. Even after my truck was delivered, he call me up to see if everything went OK and If I had any questions. Would I use Ship a Car Inc again? Yes, for sure. Ask for Bob.

Fantastic service. Took care of me and made sure my car reached safely and in time. Bob kept my mind at ease during the whole process.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

this service was the best. especially Meredith. Everything was done and completed as promised. Professional, Courteous and trustworthy. Received a follow up call from Meredith to make sure car arrived on time and if everything went well I give this company 5 stars. I give Meredith 10 stars for handling this shipment.

I called up Ship A Car and they were very courteous on the phone. They were understanding that at my age, I'm not quick on the computer and on a whole bunch of things. But I knew what I wanted. They said they would find somebody. They said, "Give us a day." They came back and gave me a basic price. Then they came back and said, "We found somebody who will do it for $50 less. It's enclosed. Everything is perfect. We've had a lot of good feedback with them." So I gave them my credit card and they took their money. I also paid for the extra insurance because it was a specialty car.   Ship A Car reduced the amount that they would get in their pocket by $50 when carrier number one could not pick up the car timely and they had to go to carrier number two, which was the fellow I ended up with. It was perfect. The guys were personable and it was a nice experience. The only thing was that I didn't know when the driver was going to show up. They said, "We'll pick it up Friday or Tuesday or Wednesday or whatever." They couldn't give me a time. So the gentleman called me and said that they were stuck at the car dealership so instead of getting here at 10 in the morning, they were going to arrive at 2:00 or 3:00. He kept me posted along the way telling me when he was going to arrive. So it was a pleasant experience. When the driver pulled up, he had a Porsche in there, which he pulled out and then put my car in the middle because of the way it was going to be dropped off at the other location. They strapped it all down. He took pictures before it left. Then it was in Nebraska from Long Island in a couple of days. They said it could take anywhere from four to six days, but it only took two and a half days. I was very pleased. My son looked at the car when it arrived and it arrived just the way it left.

We moved from NH to CA and everything went as planned. Chris from Shipacar was communicative, and the driver that I ended up was friendly and responsible. The car showed up in good shape as promised!  I'm not planning any big moves in the near future, but if I was I would call Shipacar.

The car for my son Aaron was delivered. The transporter "Mike" was very nice and our experience with the company was great. You promised and delivered. I wanted to personally thank you for following through on your promise and most importantly for keeping in touch. As you are aware my experience with Roadrunner's service and follow up was horrific. On a scale of 1-10 (with 10 being excellent) I would rate my experience with you and your team a 10 ( the exact opposite of Roadrunner). Please feel free to forward this to whomever so that my comments are shared accordingly. Thanks again.

I would recommend Larry, it was an easy process when I shipped two of my cars this past year!

Ship a Car help me on short notice and got me the help I needed in very short order and at a very reasonable price. Meredith was very professional and attentive. Great service!

We were very pleased with the services and the efficiency of the staff at Ship a Car Inc. We received amazing customer service from Ms. Janet who helped us throughout the whole process. She delivered service with a smile that was transmitted over the phone. We were very satisfied with this company.