Massachusetts to Rhode Island Car Shipping

IAlthough i have purchased a large number of premium & exotic cars online, surprisingly, this was the first time I've had to arrange my own auto transport. Heretofore, all my vehicle transportation needs were always handled by the dealers I was buying the car from. In this instance, I purchased a car from a dealer in St. Louis and had to ship it to my home in Louisiana. I thought I had to have an enclosed trailer. I used U Ship and suddenly I was deluged with calls. After trying to figure out the best choice, I finally just selected the enclosed transport that offered the best rate. BIG MISTAKE! The company was Regal a Auto Transport; they were the worst! First, while arranging transport, they said I entered the wrong zip codes & had to raise the rate (1st warning), then when I called back to speak to my dispatcher on 2 occasions, the owner, Mr. Regal (sic) hung the phone up on me both times, telling me to call back! I was horrified and offended. I was attempting to get my original dispatcher on the phone to see why my car had not been picked up at the dealer in the timeframe that would ensure the delivery date being met. It became obvious that Regal would not live up to their commitment to me of a specific delivery date. All they did was make an idol promise to get the business. A classic case of over promising and under delivering. At that point, I decided that Regal had to go, so I went online and checked rantings & reviews. After my research, although still skeptical, I selected SHIP A CAR based on its reviews. I spoke to Quinten Putman who guided me thru the process, offered recommendations, was courteous, friendly & professional booked my shipment while I was still on the phone with him. The car was to be picked up that day & delivered the next. I received the car today safe and sound! I was pleased with the whole experience, especially after my not so regal prior experience. I hig recommend Quinten and SHIP A CAR to anyone in need of fast, reliable auto transport.

My son move from Florida to Oregon and we used Ship A Car to transport his car. The experience as fantastic. They stay in contact from the time the contract was signed to the delivery of the car. In fact the vehicle a arrive 2 days ahead of schedule.

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

In a word, fantastic service. If you can work with Nelson, do that!

Meredith made this experience a great one! She was thorough at taking down all the details of my shipping needs and coordinating everything quickly. She also stayed in contact with me to let me know the status of my request and when a driver had been secured for the job. I highly recommend this organization for your transport needs.

This was my first experience with Ship a Car. I was shipping a motorcycle and Theo Brown was the person who walked me through the entire process. His patients with all my questions and customer service skills are very much appreciated. He provided me with his direct line and provided me with the drivers information and phone number. The communication with the truck driver was awesome as well. The bike showed up on time as promised by Theo and the driver. Theo even took the time to follow up with me to make sure I recieved my bike and everything was satisfactory . I'll definately tell others about Ship a Car and Theo. Thank you very much!

Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again Sarah C.