Massachusetts to Alaska Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.

I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks

I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time. I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same. Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks. After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.

The dispatcher called my place of business today demanding me to pay his driver. There's one small problem, no one at my business ever hired this company. Next time call the right number for the person / business. Very unprofessional.

Service was great! Great communications between me, the customer, and both Ship a Car and Mikelson and Sons the actual shipper. First time I've shipped and it was easy. Mikelson and Sons coordinated with me for a pick up from a difficult rural location and actually delivered ahead of time. Thanks to Steve Hungness and driver Mike.

We were very pleased with the services that Ship a Car Inc. delivered. Ms. Janet was such of great support with guiding us throughout the whole process. We felt very well informed especially since this was out first experience with transporting a vehicle.

First time I used Ship a Car, they are very professional. Danny was my transport coordinator, and he was very friendly and courteous . He answered all my questions very professional. We were notified when the driver would pick up the vehicle in California and also when they arrived with it in Florida. We are very satisfied with their service. Thank you very much and we will be using this company in the future. This company is very highly recommended ,I personally want to thank Danny for this great experience.