Maine to Virginia Car Shipping

Ship a Car was used to facilitate a boat shipment from NJ to Florida...Quote was $1200 and I accepted to get transport within a 2 day window pickup..My ShipaCar rep Paul Sinclair contacted me and stated he had found a driver, but driver was requesting a additional $50 for pick-up..I agreed to get boat picked up and remain on schedule. Boat was to be picked up on a Monday or Tuesday and was instead scheduled for a Wednesday pick-up around 1pm by driver. Marina owner waited and no one showed or called. Thursday afternoon came and driver was still a no show and I was contacted by Marina owner.. I contacted my Ship a Car rep and was told he would check with driver and contact me. No call ever was made back to me by Ship a Car and I ended up contacting driver myself. He stated he was running late and would be able to pick boat up first thing Friday morning...I informed driver I had paid the extra $50 that rep requested from me for driver to facilitate transport as requested.. Driver stated he did not request any $50 increase for shipment as it was posted as $1000 and he had accepted offer as posted. I contacted Ship a Car as marina owner contacted me stating no one was there Friday morning and had to leave. I received no call back from Ship a Car rep Paul Sinclair as lady answering phone told me he would call as soon as he was off phone with another customer..Driver contacted me around 10:30am saying he was there and waiting to get boat...Marina owner arrived and boat was loaded onto multi car vehicle with boat trailer wheels off transport vehicle ramps and being supported by boards under axles and transported... I never received a returned call from Ship a Car rep as I had questions not only of why I was not informed of any shipment delay but also of driver stating he never asked for the additional $50 amount Paul Sinclair had stated was requested by driver. Needless to say, Never again will I use this company as they pick carrier and leave you to deal with any transport issues and possibly lie to get more money from you by blaming transport drivers for up charges. Since I had to constantly intervene and contact driver myself for answers, I was better off using a self service company so I could have picked my own carrier and skipped the middle man ShipaCar. Once ShipaCar received their $250 deposit I basically was on my own anyways.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

Ship A Car had good communication and everything they said that was gonna happen, happened. From the time we started communicating to the drop-off, it was seamless. I was pleased.

Excellent service. Shout out to Bob M. for being especially attentive and helpful throughout the transport of my vehicle. Everything worked out perfectly and my car arrived in excellent condition and promptly as scheduled. Definitely recommend this company for your vehicle transport.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.

I'm not sure if I just got the trash of the company, regardless of the good reviews but I'm already dealing with the death of my father and had to move an ATV out of his place after he passed. I decided to use this company and it has been one problem after another, then they contracted with a driver who never gives us any updates or answers his phone. We were told it would be delivered same day, so we got no estimated times and just waited around with no phone call. So we called the company and was told, oh sorry, we were going to update you in the morning that it was going to be delivered next day in the evening. So I follow up the next morning and was told I would get a call back, but never did. I tried to be courteous because I know everyone deals with all kinds of customers, but this company is terrible, along with the company they contracted with.

I just had three cars shipped from the Dallas area to the Nashville area. My experience was amazing from the moment I called and spoke with Kristina to my cars being delivered. I can’t stress enough what an amazing experience I had.

I was delighted with the ease of sending my car from the east coast to the west coast. Thank you.

I would like to express my deepest appreciation for Justen’s help in shipping my daughters car back from Honolulu to Michigan. He was a huge help in overcoming several big challenges in making this happen. There is no doubt that without his commitment this would not have happened. If anyone I know ever needs to ship a car I will make sure they call Justen at Ship a Car, Inc.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.