Maine to Pennsylvania Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.

This was the first time I had ever shipped a car. Meredith Anzalone was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again This was the first time I had ever shipped a car.

Just wanted to say thanks for your help getting the car picked up so quick. Showed up last night unscathed so I’m a happy camper. After waiting on banks and the dealership for two weeks it was nice to get this step done so quickly.

These guys are great! especially Danny. He was so nice and helpful unlike most brokers and really got us the best deal. I was also very appreciative how he gave me his personal cell number to call him should any problems arise or if I simply had any questions. I will definitely use them again next year. If you want a no hassle smooth transaction, he is the one to talk to.

The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

These people were up front about the price from the beginning. Alot of companies underpriced them but turned out to be a scam . I came back to SHIP A CAR INC and they were able to recover my shipping order and have it dispatched promptly and without incident. Would recommend 100%!!

Overall great experience with Paul right from the start. Great communication regarding the quote and help with the coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!

Ship a Car Inc. has the best customer service, my representatives Joseph was so helpful. When my daughter?s vehicle arrived in Hilo port a few days early and I had to change the authorized person to pick up my daughter?s vehicle, he did it so professionally with no delays. My friend was able to pick up the vehicle with no problems. I?ll use Ship a Car Inc. again when I need to transport my vehicle and will recommend them to friends and family.