Maine to Connecticut Vehicle Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Pepper is great, helpful, professional, and thurough. Best shipping service I've used and I work for a dealer so we've used a bunch!

The Ship A Car rep told me everything that I needed to know. Everything went as well as it could have. However, in-between times, I didn't get any updates. But as far as the information he gave me and what was done, it was spot on. The pickup was in Columbus, Ohio and the drop-off was in Frisco, Texas. The car got there a day earlier than expected, so that was a plus. I was happy about that. The driver was also great. He called and said he was about 40 minutes out. He dropped it off, signed the paperwork and received the money. I will recommend Ship A Car to anybody going that route.

Marrine N. is great. Hassle free, thorough and efficient. My truck got where it needed to go on time and with no problems.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

Cameron Baker was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.

Our department had the pleasure of working with a representative by the name of Meredith. She provided the knowledge on how this system works from start to finish. She was professional throughout the entire process and answered my calls or returned them within minutes. Our department will use them in the future.

Willie at ship a car never let me down while trying to find me a transport carrier after the initial one dropped the ball. I appreciate his persistence and following through and would highly recommend them anytime.

You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport in two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time for pick-up was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day!

My experience with Ship A Car was pretty straightforward, and everybody did what they said they were going to do. The transport of my pickup truck went very well.

I would like to thank Ship A Car for the handling of the transport of my vehicle from Florida to Louisiana with No Problems! I would recommend Ship A Car to handle the transport. Thank You again.

I would like to thank you for helping me figure out what was going on with the vehicle we were trying to ship to CA. As of our last conversation, you found that our car was no longer on the list to be picked up by a driver/broker. Apparently our car did ship out later that day. It is on its way to CA, but this has been an exasperating experience for us and one we hope never to repeat. Your kindness, despite the fact that you did not have a contract with us, was much appreciated. Also your willingness to explain a bit about what goes on behind the scenes was much appreciated. I hope you continue to do well working for Ship A Car, Inc. It is unfortunate we did not initiate our move with you and your company. Perhaps we would not have had such a sour experience.

A pleasure to work with SHIP A CAR, INC. They arranged to p/u our GEM in mid west and transport it quickly and safely to its new home. Many thanks SHIP A CAR !

Ship a Car arranged the transport of my vehicle from Atlanta GA to Portland OR in October 2018. The whole process occurred exactly as planned with no surprises and no drama. My agent, Dana Briones, was professional, courteous, helpful, and responsive.

Ship A Car is such a great company! Ask for Larry Farber. He will help you with anything you need. I will definitely use this company for all my car shipping needs.

Ship a Car was fantastic, and Willie D. provided extraordinary customer service. I have had numerous items shipped across the county in the past. However, this transaction with Willie D. and Ship-a-Car has clearly been the most trouble free and professional. I would use them again, and completely recommend them to other users.

Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow.  Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe.

Everything went well. I really appreciate your help with my move. Your company should be proud to have such an attentive and personable individual as thier employee. You made my transition to California a piece of cake. Thank you for following up and if I need my car or have any friends in need of a transport provider ship a Car will be my only recommendation. God bless you. You are an angel!

Dana B. did an excellent job arranging to have my motorcycle shipped with a fully insured driver. She was very professional and responsive. It arrived in excellent condition.

I had never shipped a vehicle before this , and I have to say that I was a bit apprehensive about doing this. I have a ATV buggy brought from Phoenix, AZ to Norman, OK and I couldn't have been more pleased with the help I received from Danny K. with Ship-A-Car. He did what he said he would and the transport driver was on time and his equipment was "Top Shelf" plus he was a veteran like myself , we had a chance to talk a bit about our experiences. If I ever need to ship another vehicle I'll call Danny at Ship a Car.

Ship A Car and their representative Howard Heller was outstanding. Excellent customer service and our vehicle arrived as scheduled and in great condition. The transport driver Raymond McDowell was excellent as well. Very informative and kept us up to date on the arrival which came early. Highly Recommend, this transport company and their representatives.

Dana at Ship A Car was awesome to work with. She was very polite, thorough and exhibited great attention to detail. I'd highly recommend her and Ship A Car to anyone in need of vehicle transporting. And the price was right in line with the market.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

Delivered at the car at very short notice very safely. Fast service. I would love to use them again!

Shipacar Bob Moran at shipacar did a great job handling the entire process of shipping my car. This is the only company I would ever use.

Dana B. at "Ship A Car" is top notch. Knows what to do, when to do it and how to get the job done on-time. if you want worry free, call Dana B.

My father passed this summer and I inherited his 1956 DeSoto. My two boys, 18 and 20, plus my husband researched the possibility of getting the car shipped from Michigan to Connecticut. They made this whole thing possible through Ship A Car. Yvonne took care of us throughout. She has amazing customer service. When the first driver showed up without the proper equipment, Yvonne did everything possible to find another driver that was available the week that I was in Michigan visiting my mother. The second driver was top notch. Thank you for making my sons' dream a reality.

I called Bob at Ship A Car to ship 2 cars from Las Vegas to SC. Besides being personable and professional he got me the best price and the time frame i needed. He was in constant contact and the pick up and delivery went perfectly. In fact the cars showed up 2 days early in perfect condition. Five stars are not enough Thank You Bob and Ship A Car

Excellent service from them. They answer the phone and reply to messages promptly. They are totally trustworthy and arrive on time every time. Client updates along the way and on the competition. Thank you, for the amazing service!

Bob and Raffael Thank you both so very much for your Superb service and professionalism. From booking to scheduling to pickup and delivery we give you an A+. We really appreciated the communication and updates on when you would arrive and deliver, and accommodated a nearby location as our street is very narrow. Thank you Bob for following up with me when you noticed the agency my daughter selected would disappoint her. You went above and beyond to help us and met our timeframe. Thank you again ***** **

I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!

Excellent communication from Ship-A-Car Direct (Stefan and others). They lined up ARK Transport, who made an uneventful trip from Colorado to Ohio. Car was delivered at 10:30 PM (No problem for me, but I was unable to take good receiving inspection photos. Driver was very careful unloading car. No damage during transit.

Ship A Car had good communication and everything they said that was gonna happen, happened. From the time we started communicating to the drop-off, it was seamless. I was pleased.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days).  I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me.  I have a new 2019 model of luxury car and it was delivered in very good condition.  Please ask for Dana when you call.

My interaction with Joseph from Ship A Car was a pleasant one. He did not push me to just go with him. I checked around and did find cheaper companies, but chose Joe for his openess and honesty with me. I would recommend Ship A Car to anyone I know who is in need of a transport company.

Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.

Great experience with Ship-A-Car! Bob Moran and the Ship-A-Car team made the whole process of shipping our new vehicle smooth. Buying out of state can be stressful enough, you add shipping to the equation and it can make the strongest person fall to pieces. That's why you need a person like Bob Moran. He takes the hassle off your back! He handles everything from getting you the best price to coordinating all of the details with the transport companies. My experience was top-notch to say the least. I received the car the same week I purchased it. It arrived on-time and without any damage. It can be really frustrating dealing with trucking companies. Transport companies have very little patience and communication skills to deal with vehicle owners direct. That why you need a broker like Bob Moran with the skills and experience to get the job done right! If you're smart, you'd stick with these people like Bob Moran and Ship A Car, Inc.

I have been shipping my car for quite awhile and never was satisfied but then I found out about Ship a Car they meet all I what I expected to happen and more, They very very friendly and took time to explain everything to me about what I was to expect, my car arrived ahead of time and in perfect condition from now on I will be shipping my car by Ship A Car Inc

Cody did a great job getting me my Road King quickly. He was professional and attentive. My profession doesn't allow me to answer my phone so he provided me with his cell phone number so we could communicate via text. He kept in contact with me through the entire process and made sure I was satisfied. I would recommend him to anyone looking to ship anything. If I had to rate him between 1-10 I would give him an 11!! Way to go Cody!! Thank you for the exceptional service!!

I have dealt with many customer service people and I have to say Lisa provided me with the type of service I expect. She showed professional and caring service.

The process went well. The agent followed up when he said he would. The delivery was the day that it was supposed to be. Everything got here without damage. It was very good. Highly recommended.

Excellent extraordinary and high efficient service : provided week end punctual pickup, on time delivery, excellent tracking and communication and NO DAMAGE.

Steve at Ship A Car Inc. always provides great service. I have booked at least 6 shipments through Ship a Car and they always have competitive rates. I would highly recommend Ship a Car for all your shipment needs.

My coordinator was Lisa P and she was awesome. She kept me in the loop as my motorcycle was transported almost 1600 miles. I would use Ship A Car again.

I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.

Good price, great service. No surprises.

Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!

If you work with Ship a Car and buy many vehicles from them like I have, they give you a very nice price. Danny has been really fantastic. He gets me great deals, and he finds truck people QUICKLY.

Thank you Danny for a fabulous job well done in helping to get my daughter's car cross country safely. Your professionalism was stellar and your care and kindness was greatly appreciated. I will be sure to always recommend your company when transport opportunities arise. THANK YOU!

After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!

I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

It was timely service to ship my car. Though my car was picked up 1 day late than the date of the deal, I am happy that they could deliver on time.

I spoke with Justen who coordinated my travel plans from the northeast to Florida. He was very cordial and professional. He gave me the best quote for my travel. I experienced great service and felt ease with my move. Thank you Justen!

I shipped a classic car from Florida to Washington state with Ship A Car. Willie was my contact and he made my transaction a first class experience. Professional, friendly and the car was delivered as promised on time and in perfect condition. Thank you Willie and Ship A Car!

Ship A Car did a good job. Their customer service was sufficient. I didn't have to worry about, “Where's the car? Or what are they doing?” Everything was in a timely manner. They had a man come here and he was of Lithuanian descent and he was new in the country. He was very kind and polite. He knew what he was supposed to do and did his job well. The car was delivered in about a day. He was very efficient. It worked out great.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

Ship A CAR ,INC was highly recommended to me from people in the automotive industry . I found them to be timely, reliable, professional and a pleasure to work with. The price was very fair and consistent with the market. This was my first time transporting a vehicle. The owner Bob took the time to explain the process and make sure I was comfortable. He assured me he was available at all times to ensure my ease. I will certainly use again and feel comfortable recommending.

Yvonne, the car made it here in perfect shape and promptly at 8am this morning, Viktor , the driver, is the consummate professional , on time, polite, and skillful at driving his rig and the vehicles he transports. It was a great experience dealing with you as well and yes, you're quite a professional and a pleasure to deal with , thank you.