Louisiana to North Carolina Car Shipping

I would like to thank you for helping me figure out what was going on with the vehicle we were trying to ship to CA. As of our last conversation, you found that our car was no longer on the list to be picked up by a driver/broker. Apparently our car did ship out later that day. It is on its way to CA, but this has been an exasperating experience for us and one we hope never to repeat. Your kindness, despite the fact that you did not have a contract with us, was much appreciated. Also your willingness to explain a bit about what goes on behind the scenes was much appreciated. I hope you continue to do well working for Ship A Car, Inc. It is unfortunate we did not initiate our move with you and your company. Perhaps we would not have had such a sour experience.

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Excellent service provided. Very knowledgeable, helpful agents.I highly recommend this company and would use their services again.

I will never use anyone else. They are very courteous and professional.. I spoke with Carrie who is wonderful. Carrie could not have been more accommodating in confirming a transport in a very small amount of time. You will not be sorry.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

I worked with Steve and he was awesome! A real life saver. I had previously utilized a different shipping brokerage (through my moving company) and they left me high and dry the day before my car was supposed to be transported. I had less than 24 hours to coordinate the car transport and called Steve. He had a carrier assigned to my car within 20 minutes of my request. They picked my car up the next morning and all was well. I’m still in awe at how Steve was able to help me in 20 minutes and the other brokerage had weeks notice and couldn’t make it happen. Definitely will call Steve again if I need a car transported and will refer anyone who needs a car shipped to Steve!

Ship A Car and their representative Howard Heller was outstanding. Excellent customer service and our vehicle arrived as scheduled and in great condition. The transport driver Raymond McDowell was excellent as well. Very informative and kept us up to date on the arrival which came early. Highly Recommend, this transport company and their representatives.

First time using ship-a-car, and the service was exceptional. Quinten explained the process in detail, answered all quesiotns, and went the extra mile to talk with driver for our reassurance. Our sons' dream car arrived in perfect condition. We would recommend this service to anyone in need of transporting a car.