Louisiana to Massachusetts Car Shipping

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

The whole shipping experience was perfect. Joe walked me through everything and kept me updated and was there to answer any questions anytime. Vehicle arrived on time in perfect condition. Outstanding service!!

I was looking for a way to send my car from Minnesota to Denver and contacted several transport companies. I was very nervous about sending a car that was one year old and I had taken very good care of with someone/company that I had not ever met and or had any previous experience with. This was the first time that I had ever done something like this so I read all the reviews from each company. I called Ship a Car Inc. and got a real person by the name of Tynesha Jenkins who was a breath of fresh air she was professional at all times took the time to make sure that all my questions and or concerns were addressed. Her follow-up was excellent and I really like that this company has structure in selecting the actual transporter, pick-up and delivery process. I’m a very detail oriented person and I was impressed when the person came to pick my car up. Ivan from IV Auto LLC was dispatched to pick my car up he called an hour ahead of time to let me know when he would be arriving. He was very nice and professional and completed a very detail car inspection report that we both signed off on so there would not be any surprises when the car was received on the other end. My family in Denver received the car in the same condition that it was in before the transport and they echoed the same thing that Ivan is a good man that cares. I will in the future without a doubt call only Ship a Car Inc. to handle my cars and recommend them to my family and friends.

When I called, I was encouraged by the information Larry provided about your service and best ways to reach him if we had questions. Pricing was fair and in line with what we expected. He called immediately when a driver was available. The transport driver's service had good follow up too and were happy to share information when I called them. The transport driver had good follow up and was easy to reach by cell. He picked up and returned the car to us in a timely fashion with no issues. Overall, it was a positive experience!

The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.