Kentucky to Ohio Car Shipping

It was a great experience, very professional company, the service was fast and the agent was very friendly.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you'd expect from a professional hauling company. We hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I've ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

I was dealing with a different shipping company that I would never ever recommend (Rock Bottom Rates Transport - RBRT *). I wasn't getting any where, and was only being told lies. I did a Google search and located Ship A Car INC and that's when I met Quinten. I told him my issue and he started off by telling me that I was promised a delivery at a rate that wasn't possible. From that moment he took over shipping my truck and from the beginning he was upfront about the entire process and gave me his cell to contact him at any time. I didn't have to pay any upfront fees, I only paid a deposit after he contracted a driver and was able to provide me with the drives name and cell number and the company. The rate didn't change at the time of delivery, everything on the contract stayed the same. Quinten was available during the entire process, via email, phone calls and texts messages and even after working hours. The other horrible company was already 3 weeks behind the expected delivery date. Quinten gave me realistic goals, and a reasonable rate and my truck was shipped from LA to Boston in about 2 weeks. After dealing with Rock bottom rates and their lies and taking my deposit, dealing with Ship A Car INC was the best experience I had.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

Great experience, even though I had to ship with another broker due to mechanical issues. Justen Varughese was professional, efficient, and honest. Good company, excellent employee. Great customer service and professionalism.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

Everything worked out perfectly with Ship A Car. We were helped by Christie, and she was perfect. My daughter was calling her every couple of days to see what the status was. Initially, we got started on a rocky road, but that was our fault because we had a vendor that we thought was going to help, and he was scamming. So, we were very glad when we got in touch with Christie. She talked us through what would happen and when it would happen. In the very end, she fulfilled those dates that she said. The gentleman who was driving was cordial and helpful. He had to park someplace else because our street is small. The car got here safely. I was really satisfied.

Great company to work with. Janet R. was excellent and provided timely followup explaing how the pickup and delivery would be scheduled. Chris the driver and his copilot Jen did a geat job and provided schedule updates on both pick up and detination arrival. The car transport went well and without a hitch. I definetely will use them again.

I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.

If you want a rep that is very personable & will help you with all your needs, ask for Nicole Wilson. Talk about service with a smile & great attitude. Never dealt with someone over the phone that was so helpful.