Kentucky to New Hampshire Car Shipping

Extremely happy. They took care of every detail of transporting my forklift. The process was flawless and the price was reasonable.

The bike arrived last night. The driver was a good dude... personable and kind. The bike was delivered in perfect shape, great work. Thanks for the outstanding service and 'hand-holding', well done! I'll certainly recommend your services to any and all that ask. Thank you again.

Bob Moran was amazing and got everything set up without any issues and the car arrived in a few days just like they said it would in perfect condition

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

Very pleased with quick and thorough response from broker. My car was picked up at scheduled time in Fl and delivered to NY two days later. I will definitely use this car carrier service again.

Not a good experience with Ship a Car. First off, they were $300 more than other shippers in the area, but I used them based on their good reputation. I was assured that their company picked up and delivered on the days requested. Well, I requested they car be picked up on Saturday or Sunday, which I was assured it would be. However, the car wasn't picked up until Monday evening. I also requested the car to be delivered on Tuesday or Thursday. It was delivered on Wednesday morning during rush hour. The driver blocked the neighbors driveway, and had to move the truck. The driver also told me the wrong amount owed, and when he came I had to run to the ATM to get more cash. At no time during this process did the company call me to advise me of the changes in pickup and delivery. I emailed the gentleman at Ship a Car stating my dissatisfaction, get promised to get back to me in a day or two. As of this review it has been four days with no callback. I would advise people to choose another option when shipping an automobile.

Contacted Ship-A-Car in early May 2018 and spoke with Steve Goodman. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

Having never shipped a car in the past I was unsure what to expect. My experience with this company could not have been any better. My transport coordinator, Bob M., answered my numerous questions and put me at ease as what to expect. I could not have asked for a smoother transaction. Everything went exactly as I was told it would.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.