Kentucky to Minnesota Car Shipping

Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.

Efficient, fair price, kept to the schedule, car was in great condition when delivered. Delivery was door to door.

This is the first time I have used a car shipping service but Ship A Car made it so easy that it won't be the last time! My car arrived on time and in great condition. Justen, the representative I spoke with over the phone, was especially great. He is very friendly and he answered all of my questions and concerns. I highly recommend them to anyone looking for a worry-free car shipping experience!

I worked with Janet R. at Ship A Car for two shipments. She and both drivers were great to work with! I happened to find the listing on the internet and was incredibly pleased with their service! Would highly recommend and I will use them again if I ever need car shipping services again in the future!

Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.

Meredith was very professional with getting me a quote and following up with me when signing the contract. She also followed up with a call making sure the vehicle was delivered in a timely manner.

Miguel got the job done. I had to pass on the 1st shipper he found because no one would be at the other end. Found me a 2nd carrier who got the car from Maryland to NM in 3 1/2 days. This is 2nd time I have used ship-a-car. They tell you upfront how long it might take. Not the case with some other shipping agents.

The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.

Sometimes my husband had trouble with the actual drivers. But Ship A Car always got them straightened up for him.