Kentucky to Illinois Car Shipping

The customer service lady I had, Nicole Wilson, was very helpful and made sure everything was set up right. She called and made sure it was all ready to go so that the car carrier driver could pick my car up and everything. She also called me back to make sure it was delivered like it was supposed to in proper time. That was pretty cool. It was a great experience. The customer service I had was excellent. She made sure everything went like it was supposed to kept me informed of what was going on throughout the process until I got my car. I didn't have to worry about it a whole lot.

I am very pleased with my Ship A Car service. My broker was Sam and he was very helpful! I was very nervous about shipping my car but my car got to my destination a day earlier than expected and the driver was very friendly and helpful.

Very professional shipping dispatch service. Darius answered all my questions, and found an amazing and professional vehicle transport driver. Pricing was reasonable. My car arrived on the day I requested.

Excellent from start to finish. Very professional! Cody was my agent and Sam was driver. They both were awesome!

This review is easy! Janet Rinella at Ship A Car, Inc. Is a huge asset to that company. I had been through 2 miserable experiences with 2 transport companies, both of which I canceled after much frustration and NO results nor return calls, even after paying their required deposits. Learned through Google that best way to get auto transported is through a Broker. For some then unknown reason I called Ship A Car, Inc., and Janet Rinella answered the phone. Janet knows her stuff, is dependable, knowledgeable of this business, straight forward, kind, diligent, and FAST with results. From my first call with her, she found a transport company, located their driver and set up the pick up of the vehicle we were transporting to our grandson who is an Airman at Dover AFB, Delaware. This all was done by Janet's persistent follow up, contacting me daily every step of the way. She seemed to be as concerned for our grandson to get the car as we were. She is not only proficient at her job, she is caring, even to the point of asking me to contact her "no matter how late" when we met our driver and he drove it onto the ramps of the truck. That was last Tuesday. Our grandson received his car across country YESTERDAY! There is no doubt in my mind that had we hired any other company, we would still have that car in our driveway and our nerves and stress levels would be off the chart. In addition, throughout my many calls, texts and emails to Janet, we have developed a special and forever friendship. Her people skills are genuine, her work ethic is beyond reproach.

They did a fantastic job shipping my car on a super short notice (2 days) in the holiday season! No difference between initial offer and final payment. They work with great drivers - no damage at all on the car. My car has been shipped to Houston, TX from NJ. It's been delivered within 5 days after being picked up! Very fast service in the holiday season for that long distance. No surprise charges, no damage, very fast service, and great communication --> no stress. Couldn't be happier!

I was transporting a car I bought from an elderly lady as a surprise for my husband. Steve H at Ship a car made this whole experience really simple and easy, no stress. He is a great communicator and friendly to deal with. The transport guy Bruno was of a similiar mindset and we had the car delivered in perfect condition. I didn't make the call until Thursday afternoon and received the car on Saturday morning. Fantastic service, I couldn't be happier!

I was working with Move Wheels a month prior to moving from Saint Augustine, FL all the way to Park City, UT & I needed to have 2 cars shipped in an enclosed carrier. I was assured I’d have the driver information & pick up time closer to the ship date; we needed our cars picked up 5/29 (Memorial Day). Come the Friday before the cars were to be picked up, I had been in communication with a rep via text, asking her to provide me with the driver info & pick up time as they were to come that Monday; this was at noon & was told I would be provided the info shortly. Well, 3pm rolls around & I call my rep, who was now not responding to my texts or calls. I ended up calling the main line & told them AGAIN, what I needed. Well, I was never given any information, so I thought, well, we’ll just wait & see if someone shows up…of course no one did. Needless to say, my call to them at 9:01am on Tuesday morning was not a pleasant one. I then began searching for the top transportation company and came across Ship A Car Inc. I picked up the phone & was connected to Chad. He was extremely helpful, informative & honest. He rolled up his sleeves & got right to work on helping me get a carrier that day or the following. Even with the prior company being a complete PITA & not removing me from the board, Chad made magic happen. By the time he left for the day, we didn’t have a carrier yet, which was ok. I honestly didn’t expect to have a carrier until the next day. That was until I got a call from a dispatcher who emailed me the paper work & in minutes, I had a carrier that was to be there the following morning. BUT, I got a call from the carrier again shortly after & he wanted to pick my car up that night, as they were in Orlando. All my worries had diminished & I have Chad to thank for all his hard work & dedication. He was a pleasure to work with & I will certainly refer anyone to him in need of car transportation assistance, in the future.

The rep knew what he was doing and his cognitive process. The delivery was smooth. They showed up on time as discussed. They were responsive to phone calls and communication was perfect. The condition of the vehicle was good when it arrived.

I had an excellent experience with Ship A Car. The way Danny kept me up to date everyday on what was happening locating a shipper.