Kentucky to Hawaii Car Shipping

I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.

Ship A Car, Inc. was fantastic. Steve was a great guy. Stayed on top of it, called me, and on the ball. Ship A Car delivered the car on a Sunday, which is unheard of. It was a dead-end run, because it was in Brigantine, New Jersey. And Steve told me that technically, these guys look for a return trip because they don't want to just do a dead-end run, and this guy just happens to know the area. He was from around the area earlier in his life. And he said, “I just look at it as a place I can go to visit the beach," when he dropped mine off. But the guy was super nice. The club car came out perfect. It was exactly what I ordered. It was exactly what I saw on pictures of. The guy showed me how to use it, which was nice. Everything was awesome. They made my life so much better.

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

I wish to wholeheartedly endorse Theo @ Shipacarinc for the way I have been treated as a first time customer. He has shown me knowledge of his job, and is also very good at customer service and communication. He has responded in a timely manner with courtesy and professionalism. I highly recommend Theo and his company's services for anyone seeking to transport a vehicle. One only has to read the horror stories on the Internet with other companies to make one nervous of the process. He has made me comfortable and confident of the outcome.

Excellent. Service was smooth, timely, and courteous. Both driver and dispatcher driver were extremely polite and did everything possible to make us feel comfortable. Car was picked up and delivered as scheduled in perfect condition.

Ship A Car has phenomenal customer service! I was waiting to have my car shipped by another company. However, they were almost two weeks late picking up my vehicle with no ship date in sight. I called Ship A Car on a Thursday and my car was on the truck on Tuesday. Higher price, but the service and reliability makes it 10000% worth it!

I was referred to Ship A Car from the moving company because I decided I didn't want to pull my Escort myself behind my truck. I made the right choice because the cost was more than reasonable and I didn't have to deal with the aggravation. The transport coordinator, Danny, was a great rep for the company. He helped me work around my schedule and responded to changes in my plans easily. The delivery guys, Sander and Val, kept me up-to-date on their timing and location throughout the transport. A very professional team. I will happily recommend to my friends and family and I would highly recommend to anyone else. Seriously, they know what customer service means.

Ship a car Inc was an absolutely fantastic company to go through Lisa was my initial contact and she got me through this whole process after we done business with another company that turned out to be fraudulent Lisa got the situation turned around so that she could have a driver in Rochester New York the next day the drivers probably showed up within the one hour time frame that they promised they kept in contact with my daughter who was in Los Angeles waiting to receive the car they told her that they would be there at 6:30 7 days later and they were there promptly at 6:30 I would absolutely positively not hesitate to do business with this company again absolutely fantastic thank you so much.

I needed to transport my car from Kentucky to Nevada. I requested a quote and received one via email. I then received a phone call from Bob M. Bob worked with me explaining the process for shipping a car and once I had sent in my paperwork he went to work finding a driver to transport my car. When the first driver's dispatcher called to let me know my driver's truck broke down, I immediately called Bob and explained the situation. He got to work finding a new driver for my car. Having Bob on my side, to arrange this transport was a huge relief to me and I was glad to know that things would be taken care of. My car arrived on time (actually it was there before I was expecting it) and l was very pleased with this company. I would highly recommend them and Bob M. to anyone looking to ship a vehicle safely and with no worries. Thank you.

We had our car transported from upstate NY, on December 1, 2021, to Vero Beach, FL and back on March 31, 2022. The service was perfect Mr. Moran kept us up-to-date on our drivers time of arrival for pick up and drop off day and time. We have already referred four friends to Ship A Car. We were very pleased with the service and will use them again.

Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!

I'm a snowbird and I'm 84 years old. I used to drive back and forth but at my age, that's not safe. I don't see another alternative to Ship A Car. I work with Steve and he has been incredible. He knows me and my situation and he is just so supportive. The trip last fall was amazing. During this time when there's so much unrest, they're doing everything they can to make the trip as enjoyable as possible.