Kentucky to Arizona Car Shipping

Steve Goodman what can I say this man tell me Aaron hall I got u a driver ok he will pick your car up on Friday the 8th not really the driver just now Saturday picking my car up sad no communication then I paid I extra $50 so it could be here earlier I just want my car and I will never use this company please don't respond with call this number like y'all do just get in touch with the driver and find out when will my car be here since y'all lack communication What happen to my $50 you called and said u would reimburse me 3 days ago and still nothing bad business .

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

Although this Company did not ship my car. Their response to my needs and great customer services showed me that they actually were looking to help me. They were transparent and did not give me the run around and called me back the same day to tell me they had a carrier to pick up my car. I want to thank them for their due diligence at getting the job done. I will be using them in the future. Thank you Paul!!

I worked with Danny and he helped me with figuring out how we will ship my trailer. At first I asked if we could put the trailer on a trailer I didnt get any responce to that untill the day before shipping it. We had a little hickup but it all worked out in the end. Danny did an awesome job finding the right person to get my trailer to me. The guys who brought my trailer were awesome they put it right where I wanted it. That was no picknick for them. lol. But I am very happy they got it here. If I ever need anything moved or if I know of anyone who needs something moved I will tell them who I used. Thank you Danny for all your hard work. And to the two guys who brought it. Awesome job. Thank you so much.

Did a lot of research finding a cross country reasonably priced car shipping option and am very happy with ship a car! Paul, who we worked with, was awesome, very responsive and helpful. Would use them again in a heartbeat!

I was delighted with the ease of sending my car from the east coast to the west coast. Thank you.

This was my first experience with shipping an automobile cross country, and I must say it was and excellent experience. Bob Moran was very knowledgeable and made me feel very comfortable with the shipping process. We had a great conversation about cars and reminiscing the good old days. The whole process went great! The car arrived sooner than expected and was in great condition. Bob Moran is a great asset to Ship a Car and I highly recommend them.

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I found that you were extremely helpful throughout and the transport was uneventful. You are extremely efficient and if I ship my car in the future it will be through your company and you.

Mr. Moran was excellent. Highly recommend fast and easy went above and beyond

I bought a motorcycle out of state and needed it transported. The dealer recommended Ship a Car and so I called them. The price was much less than I expected so I hired them. I have never made a transaction like this so I was anxious. Bob walked me through the whole process making it a seamless evolution. The bike showed up and was perfect. Not a scratch. I will definitely use Ship a Car again if the situation arises.