Indiana to Oregon Car Shipping

In October I booked shipacarinc to transport our car from NY to CA. We paid the deposit and were confirmed for 12/29 pickup and approx 1/3 delivery. Unfortunately, no one came to pick up our car. We were told the driver was on vacation. They never found a replacement. Calls went unanswered. We were left in the lurch. No explanation or apology. Do not use this company. They are unreliable and unresponsive. We have asked for our deposit refund and are waiting, waiting.

I was having a car shipped from Houston to Tennessee and I had many concerns about this adventure. However, after speaking with Lawrence and then him walking me through every step. I had the best experience possible. He did everything that he said that he would and went over and beyond my expectations. The driver Leon was just as good and provided peace of mind all the way. I schedule my car to be picked up on a Monday.. when I actually made the final call to Lawrence.. he stated "how about if I try to get a driver to pick up on Saturday"? I said yes of course, short story Lawrence called back with a pick-up date on Saturday and delivery on Monday. Then Leon called and asked if a Sunday delivery would be okay?? Wow, I could not have asked for anything better than this experience. Yes, I would use this company again without a doubt.

EXCELLENT service! The boat was picked up by the driver on time, also arrived on time as promised. No complaints, no damages to boat or trailer. Very professional.

My experience with Ship A Car has been nothing short of exceptional. Very good communication which gave me peace of mind when it came to shipping my custom Van Build. Highly recommend. Also shoutout to Bob Moran whom I was dealing with, big thank you for all of your help. I'll definitely be using this company again and have Bob's number saved for the next time I need a vehicle shipped!

After being contacted my at least 20 shipping companies, I almost gave up! Then by the grace if God I contacted Ship a car and I spoke with Bob Moran, he is the best!! He said he’d call me back in 15 mins, I don’t even think it was 15 mins, he called back and BOOM he coordinated it effortlessly!!! I can’t believe how smooth the shipping was, I wish I started with Ship A Car, excellent service.....I would HIGHLY recommend, the driver dropped the car a day early - what a plus!

Cory G was very easy to work with and kept me updated at all times.

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.