Hawaii to Pennsylvania Car Shipping

I needed to move my 67 Mustang to Northeast Georgia from Sarasota before Hurricane Irma. Meredith, at Ship a Car, was great at finding me an enclosed trailer to bring the car up here. It arrived in perfect condition.

First time transporting my Car out of state. My experience from the start was a great experience. My representative Dana was very informative and knowledgeable. Dana made sure I was inform Thur out the transport and even reaching out afterwards to make sure everything went well. I could not have asked for better customer service/ care. I was very happy with the my transport of my Mercedes. The car made it safe on time and not one scratch! The rates was very competitive. I would highly recommend to anyone.

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

Very helpful, kept me updated throughout. Shipping went off without a hitch, very timely and easy. Thanks to bob.

I'm in the process of trying to ship my car with these people and so far it's been a pretty bad experience. They buttered up my step dad so she chose them to ship my car and promised only good things but we have yet to experience them. Originally the lady on the phone told my dad Friday was the original pick up date so my husband was able to get the day off work, then she said next Wednesday. So my husband was able to get off work again to drive 3 hours and get my car, only to find out that the driver wouldn't be in the area until tomorrow. So now he's going to have to try to get off again, which isn't easy with his job. This all could have been solved if anyone answered their phones and told him it would be another day before anyone could make it but when my husband called they just rudely told him to contact the driver but the number they gave him just sent him to a phone line that didn't have a voicemail set up. They also gave him a fax number, but not a cell phone number even though there was room for one. Being on the other side of the country, the lack of contact from this company was concerning. I had to call to find anything out, neither them nor the driver they contract out to ship your car seems to care. I don't recommend, they've just been rude and don't really seen to care to help us.

CALLED SHIP A CAR FOR A QUOTE TO MOVE A CAR. LAWRENCE ANSWERED AND FROM THAT MOMENT ON MY WHOLE PROCESS WAS SIMPLE AND PAINLESS. THE PRICES AND SERVICE WERE IMPECCABLE. LAWRENCE WAS PERSONABLE, FUNNY AND PAID COMPLETE ATTENTION TO EVERYTHING I SAID, SO IF YOU ARE IN NEED OF TRANSPORTING SERVICES, DO YOURSELF A FAVOR AND CALL LAWRENCE AT SHIP A CAR. IT WAS A WORRY FREE EXPERIENCE, THANK YOU LAWRENCE.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

I used Ship a Car to ship my car from San Diego to the port in Long Beach before having it shipped to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

Had never shipped a car in the past. Transport coordinator, Bob Moran, was more than patient answering my numerous questions. Entire experience went smoothly and exactly as planned.

The rep was very helpful. Pickup was Clarkston, Michigan on a Wednesday and the car wasn’t delivered until the following Saturday. It was in the email, very clear, that it would probably be delivered on that Friday, 10 days later. I thought it would come on a Monday or Tuesday. But when I looked at the email, it clearly said Friday. It ended up showing up on Saturday, which was fine. I was out of state, traveling for work. So, I didn’t need the vehicle, but I just had to schedule my friend to be there. Thankfully, she’s a very good friend. I saw the car on Monday. It was very dirty but that’s expected. It was dirty when it left, but it was way dirty. But it was in the same shape as it was when I left it with my sister for it to be picked up. I already recommended Ship A Car, Inc. to a coworker.