Hawaii to Michigan Car Shipping

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.

My experience with Ship a car service was extremely satisfying and worry free. The organizer Khaii R. and also the driver AJ who came to pick my vehicles up were very helpful. I particularly liked their attitude towards their job and I would highly recommend doing business with them.

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple of days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care of my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again. in a heartbeat.

Paul was amazing! Communicated with me throughout the entire process until my car was dropped off at my door! The driver was good too , quick and easy. Thanks Paul!! I’ll be using again!

I shipped a car from Chicago to Port Charlotte Florida. This month. Worked with Steve G. At ship a car. The process was relatively seamless and very efficient. Will use them again for sure

As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.

My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism. If you ever need your car transported across the country,My son needed his truck transported from the West coast to North Carolina. Identifying a reliable auto transportation company is nerve wrecking especially when you had a prior bad experience. Pepper Long's efficiency put me entirely at ease. She thoroughly walked you through the whole process and addressed all my concerns and questions. She even gave us her cell phone number so that we can reach her after office hours. My son received his truck in a week as stated. Thank you Pepper for your sense of humor and professionalism.

A Massive thank you to them. I called at the last minute and they were able to fit me in to collect and deliver our GT3RS. Very professional and on time on both ends. Would highly recommend them if you need your prestige vehicle transported. Thanks for the amazing job!

Excellent customer service, Bob M. was courteous, professional, took responsibility for ensuring shipment occurred as committed and communicated. Vehicle arrived on time with no issues. Great service !

Gabriel was amazing. A total angel to deal with. But the driver you hired Ray sucked. My truck was 3 days late was never offered a discount. I will refer the company but will tell people if a guy names Ray is doing the driving he had one excuse after another for my truck being 3 days late. But Gabriel and this company did great. GET INFO ONYOUR DRIVER..

I used Ship a Car to transport my car across the country, and it was a very smooth process.. I worked with Bob Moran, who was excellent. Very quick to respond and answer my questions.