Georgia to West Virginia Car Shipping

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

I will never use this company again nor would I recommend that any consumer use it. Not only did my car not arrive a week after the allotted 6-10 day quote, the communication was horrible and evasive. They did not take responsibility for our car's whereabouts and had no answers as to when the car would arrive. They refused to reimburse me for the rental car I was forced to get because of this delay. At one point when I was trying to get to the bottom of what was happening the associate hung up on me. He had given me the run around for 3 days and never returned my calls. I am a very patient person and I knew there would be a delay given the holiday weekend. I padded that into my time but the lack of communication and lack of respect of my situation was totally unprofessional and frustrating. As I am writing this we still don't have our car.

Merideth was very helpful with my vehicle transportation needs. My vehicle arrived at its destination with no issues or damages noted. I was pleased with the service I received.

Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.

Thank you Meredith for a personable and professional service experience. I would recommend you to any of my family and friends in future need of Ship A Car. You made the automobile part of my relocation stress free.

I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.

Danny did an amazing job assisting my transport of two cars across the country. He met specific terms in our contract and provided first class service throughout the entire process. We ran into an issue where the truck picking up the cars had engine trouble. Danny called and had already fixed the problem contracting a second truck with the agreed upon pick-up date. The two cars were picked up and delivered on time.

dana does an exceptional job with the transporters, we are very happy with their service and will use them again as needed thank you; drivers gave a heads up before arrival, and again before delivery which was as promised every time we used ship a car.

Prompt response to initial contact. Primary contact, Chris, was friendly, courteous, experienced and honest. Initial contact from shipping company was prompt and friendly. Driver contacted me promptly and met all promised phone contacts and meeting points for pickup and drop off. Driver was clean, courteous, friendly and familiar with the drop off point. Driver noted on the contract each blemish as I took pictures of my car. Car was delivered in excellent condition. As was hoped, car was dropped off on the early end of the delivery time spectrum. My experience with Ship A Car Inc was excellent and I would recommend them without hesitation.

Bob Moran was absolutely fantastic and the transport went smoothly. I highly recommend. Picked up SUV early and dropped off early....the driver was nice and professional. I recommend them!