Delaware to Texas Car Shipping

I am currently fighting with this company for my move to Washington from Michigan. TL;DR- DO NOT USE THEM, THEY ARE TRASH I booked my service in mid November for a 12/13 pickup and a 12/23 delivery. I worked with Zachary. All seemed well. He said the driver would reach out to me shortly. They didn’t. The week before pickup I started getting antsy, so I reached out to my pal, Zachary. No reply. I called him, no reply. Sent another email, nothing. I emailed the driver, nothing. Called the driver, nothing. Finally 12/13 rolls around and I have no confidence they’re coming at this point. I call Zachary again, nothing. Finally mid day on 12/13 he calls me and says my driver is running late. Should be here on 12/15, should still make it by 12/23. Gives me an updated number for my driver. I call it. Nothing. Finally end of day 12/13 the driver texts me asking for photos of my truck. Then proceeds to tell me it absolutely will not fit in his enclosed trailer and that he can’t come. I call Zachary, nothing. He finally emails me back and says we’ll find another truck. I email him on 12/14 asking for an update. Nothing. I send ship a car inc a message on FB, nothing. I tweet @ them. Nothing. I use their website messager, nothing. It’s now 12/15, another 2 emails and 2 phone calls to my dearest friend, Zachary who promptly ignored them. I have absolutely no faith that they will ever get my car shipped and now just hope they will return my $300 deposit, but I am doubtful. SAVE YOUR TIME, SAVE YOUR MONEY, FIND SOMEONE ELSE.

I had a classic VW Beetle shipped from California to New York. Danny (the representative from Ship A Car) was the BEST! He explained everything to me step by step. I had never shipped a car before and I called a bunch of different companies and was feeling leery. But Danny was patient, very kind, and trustworthy. He explained everything to me. He encouraged me to look up the company on the BBB website, which I did. After doing my research, I knew this was the company for me. If you need to ship a car, CALL DANNY! He's aces! My car arrived as scheduled and the price was fair. Thanks Dan - you're the best!

I would use Ship a Car again in a heartbeat everyone was very professional and courteous.. They kept me up to date on every part of the shipment.. The truck and the people who delivered the car were great.

Car transport Len walked me through the process and answered the million questions I had like a consumate professional. I felt very comfortable making a decision to let them haul my cars. I felt very informed by all parties involved. I felt like my cars were in safe hands. The delivery was early and the pickup was on time. Would recommend to anyone looking for a good experience.

Bob Moran was AMAZING! I was in such a bind and had just found out some bad news about my dad’s health. Bob was very understanding and turned my situation into a positive one. He was very quick at responding back to me and very knowledgeable. It put my mind at ease and all I had to do was sit back and wait for my car to come. It took little time to travel from WA to VA and the driver was very nice as well. Bob called to check up on how the delivery went and that in itself was really nice! Showed me he truly cares about his customers! I will definitely be using this service again and have already recommended Bob to a few friends. I can’t thank Bob enough for being a Knowledgeable and caring person!

Bob Moran at Ship A Car arranged to have my new Motorcycle transported from Mississippi to North Carolina and everything went as planned the shiper out of South Carolina was professional and had a excellent hauler for a motorcycle.

I did plenty of research on transportation I decide to Look up the better business burea I found ship a car Had Great rating, , I work with Meredith A she was very proffessional.and efficient . She found me a drive within 3 days to come to the imperial valley , a very small city. My car was pick up on Friday afternoon delivered by Wednesday afternoon.I am so happy I found ship a car transport I highly recommend using ship a car transport. Very honest and fair price

I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.

Great experience!!! Car was picked up and delivered on time and Tom was very helpful and always available to answer my questions. Will definitely use Ship a car again!

Ship A Car has been great. We've used them multiple times. We've shipped my cars back east multiple times for various trade shows, and then we've had them returned. They've been able to meet and exceed every shipment that we've had. So, I'm very pleased with them. Their communication was very precise and reactive. So, they had a quick response time.

I had a seamless first-time vehicle transport experience with Ship A Car, inc. I know that is largely because of Bob Moran, the coordinator who helped me. Personable, patient, professional, always willing to answer further questions, he gave me excellent customer service and I greatly appreciate it! I was so nervous and dreading getting started but Bob put me at ease and I quickly gained great confidence in the company because of his easy and knowledgeable communication. In addition, the driver dispatched to move my car from Los Angeles To St Petersburg, Florida was punctual, called when he was supposed to, prior to pickup/delivery, and made great time completing the transport. He picked up Monday around 2 pm and delivered at 9 am on that Friday. I have nothing but praise for Ship A Car, Inc. and enthusiastically recommend them!

Got my bike undamaged and on time. cheaper than other services and it was enclosed. thank you.

My company recently lost our transportation driver and we was in need of a company to give us quick turnaround and least expensive rates. Willie D. was awesome and worked with me directly all hours of the day and even while he was on vacation to meet our company needs. I am very pleased with the experience and customer service. I look forward to a long relationship with Willie at Ship A Car.

Maria took care of us. She has the best rates in town! thanks again!!

From first phone call to set up transport to delivery, everyone was so accommodating. Our driver kept me informed and was very friendly and professional. Our car arrived when expected and in excellent condition. I would recommend this company to anyone who needed to transport a car.

I had to ship my car from Knoxville, TN to Brunswick ME. I deal with this company and what I can tell you is that they are very professional. I got my car more quickly than I expected. I strongly recommend you to rely on them when you have to ship your car . You will be satisfied.

Truck arrived two days ahead of estimated time given at time of quote. The staff at Ship a Car kept me informed of the delivery schedule, once it had been picked up. Well worth the price.

This moving company is just excellent in what they do. Will refer them to anyone!

Great Service, prompt, courteous and professional drivers. Bob Moran is the best! I have referred four friends to Ship A Car - we will be using them again this winter.

My wife and I wanted to drive from Buffalo NY to California,my wife said to me is to far is better to ship the car,so I called ship a car and answered Cameron the dispatcher since that first moment everything was so easy.Cameron waled me thru the process setting me up to A to Z.The driver was prompt and courteous ,my car arrived to CA in good condition. I highly recommend ship a car. Hugo from Buffalo.

I worked with Lawrence on moving my new BMW from Charlotte to Portland and was pleased with both the price and high quality of service. These guys were great and very responsive the whole way. Thanks!!

It was a challenge but they successfully delivered the car to the desired destination without any damage to the car. I would recommend this company to anyone.

Chris was very helpful with setting my car up to be shipped from Florida and California. Always professional and resolved a few concerns I had. I would definitely recommend this company when shipping your vehicle. The price was great!!! Everything he promised was just that.

I have been very pleased with the level of service I have received. The transport was quick and painless. The drivers were knowledgeable and respectful of my babies. The service was fast and accurate. And the setup was friendly and very helpful.

I never had to have a vehicle shipped, but recently experienced a family health emergency and needed to get a vehicle back to NJ. Instead of taking advantage by charging me a lot of money, Danny was extremely sympathetic to my situation and gave me an excellent price for truck to be shippend from Florida to NJ. The vehicle was delivered as promised and there wasn't a scratch on it. If ever I need this type of service again, I no longer have to look any further to find a company because I will return back here.

This was our 2nd time using SHIP A CAR, INC. They have a great team of people that assisted in our shipping of cars. We recommend them for your car shipping needs. 5 stars!

I worked with Jon Rodriguez. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.  

Very prompt service, good communication, and reasonable cost. Steve was great to work with. Good communication and answered all my questions. The bike was picked up promptly on a Saturday and delivered 900 miles away the following day. I was amazed. Far faster than some other services I have used.

Ms Dana was the best! She was very accommodating and helpful! Even in the delay, the company was very Creative in meeting our needs! The car arrived safe and in the 24 hours as promised!

Service was great! Great communications between me, the customer, and both Ship a Car and Mikelson and Sons the actual shipper. First time I've shipped and it was easy. Mikelson and Sons coordinated with me for a pick up from a difficult rural location and actually delivered ahead of time. Thanks to Steve Hungness and driver Mike.

Dana was great to deal with. I had a deadline to meet and she was very easy to communicate with via phone and email. She chased down the trucking company personally when they missed their pickup time and resolved the issue. I will use again.

Willie was great to deal with - following up when he said he would and easing my mind throughout the entire transaction since I was dealing with a few movers. When needed, will certainly work with Willie again.

I received my car last Friday and it was in great condition. Thank you so much for all of your help in this. You were always so responsive and it made the process much easier! Thanks again!

I've been working with Ship A Car for years. Danny over there takes care of me well. He gets me a broker right away. The few times I've had issues with the carrier, he helped me take care of it. I've done several vehicles and everything went well. When I book, I call him up on his number. I text him the location, where it's being shipped to, where it's coming from, and the VIN number. He does a search, sends me a quote, tells me about what it should be, even before I even bid on the vehicle. He does a good job coming in with that radius and getting me someone right away.

Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.

Justin in customer service was awesome. Very quick turn around time with giving me a quote and assisting me. Always on top of thing with questions I had. Also the emails sent on how to prepare the car for shipment, etc. were most helpful.

I had originally scheduled a my car transport with Nationwide auto transportation (don't us them). On the day of my pickup nationwide called me stating that they had no one to pick up my car after I have made a reservation 2 weeks prior. When i originally made my reservation i was told tbwy would contact me two day before the pick. Due to their lack of professionalism I cancelled there service. I called ship a Car the same day and Pepper answered. We scheduled a pickup for the next busy day and with 48 my car was shipped from Florida to California.

I called Bob at Ship A Car to ship 2 cars from Las Vegas to SC. Besides being personable and professional he got me the best price and the time frame i needed. He was in constant contact and the pick up and delivery went perfectly. In fact the cars showed up 2 days early in perfect condition. Five stars are not enough Thank You Bob and Ship A Car

I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.

From the initial pricing request to the driver dispatched and vehicle arrival, Justen and his team at Ship A Car, Inc. do everything you’d expect from a professional hauling company. We've hired multiple drivers with Justen through Ship A Car, Inc. for the transportation of our fifth-wheel and they were nothing but accommodating, professional, knowledgeable, and available to you throughout the entire shipping process. I can honestly say that this was the fastest most efficient and fairly priced company I’ve ever worked with. The drivers arrive promptly and are able to quickly load your vehicle in the correct manner with respect to your personal property and the safety of your vehicle. Justen helped me feel safe and confident in relying on Ship A Car, Inc. to move our fifth-wheel, it gave me such peace of mind. I constantly receive superior service and have been a repeat customer and have recommended Justen at Ship A Car, Inc. to our co-workers and colleagues. Looking forward to continuing to use Ship A Car, Inc. for all of my transportation needs.

After having a bad expierence with a different company Ship a car came to the rescue! Great communication all the way through! My husband is in the miliary so we move a lot and I will definitely use Ship a car again!! Thanks for everything Kai!

Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve G. handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve G. and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again... in a heartbeat.

I was a little nervous transporting my mother in laws Altima from Dallas to Plymouth. I called Ship a car and spoke with Bob M. He took the time to answer all my questions and was able to get a driver for me that day. The driver Vlad called me within the hour and picked up her car that night and it was even delivered a day early. When we are ready to transport her car back to Dallas I will definitely be calling Bob. Thanks again!

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

Pepper Long was a great customer service representative. Got a great price, and a quick delivery. I'm Military and I got a nice little discount which was much appreciated.

I shipped my Car from Las Vegas to Detroit, Sam handled the project without any problems. Highly recommend Sam L. and his shipping company. Price was fair and service driver was great.

Paid $900 + to have my car shipped from Colorado to South Carolina. Helped the driver load my car onto a flat bed on 6/23/16, armed my alarm, and filled out paperwork, and paid the requested cash amount. The Car was to be delivered at my mother-in laws house on 6/25/16. The Driver stated that this would not be an issue. I told him that it wasn't a huge deal if it took another day or so. The 25th came around so I text and called the driver and asked him to please arrange a time with my mother-in law so she will be home to receive the car. He said that he would right away, she never received any call. The next day I called again to no response, so I called shipacar and had no response from them. Finally received a call telling me that the driver broke his leg and his boss would be delivering the car, still no exact date or time. A Couple of days go by and the car finally shows up at her house with not the original driver, not the boss, but a part time college kid. This was the early afternoon on 6/28/16, Three Days Late. The driver and the company didn't know that I have a gps system built into my alarm. My car basically stayed parked at the guys home for two days. So the late delivery isn't even the worst part about this who process. Keep in mind that we are driving across the country this whole time. We finally arrive in SC on 6/30/16. Checked out my car and everything looked ok. Went for a drive to go say hello to my parents and on my way there was some sort of smell in my car. Was tired that night so didn't pay much attention to it. The next morning I decide to check out my car a little further and in the rear door panel inside a plastic truck stop bag was one opened and drank Fosters Beer Can and one Full Can. So that is why my car smelled like crap, it was from an open beer can. I am absolutely livid at this point because not only did someone unlock my car when they had no need to enter my car, someone was drinking in my car. Who knows what else they did in my car? I call ship a car and tell them what has happened and they were astounded. They call the company that "They Hired" and ask their side. I then get a call from the company telling me that it was my beer or I let someone drive my car and they left it in there. I explain to him that no one has every borrowed my car and I certainly don't drink fosters or have every known anyone that does, or shops at a pilot truck stop. We go back and forth with the owner of the transport company and all he can say is that he is very sorry and he will fire the driver. I am pretty sure that they are related because when we said fosters beer he changed his tune. Anyway I see why they deal in cash because they are not willing to do any refund. No to Shipacar, I explain to them how if I were pulled over driving my car with that beer and open container in the car I would have probably lost my license. They were apologetic and said they will try to get money back from the transport company, which I thought this whole time was them. They got me in touch with a supervisor who only offered to refund me $100.00. After we paid them $300+ , I asked that if they can't return the money that the driver received the next best thing would to do the honorable thing and refund all the money they got on their end. They were absolutely unwilling to make things right and just eat it on their side of the deal. In the end I would say forgo hiring a middle man like this because they pretty much sell your transport to any looser that they have in their system. Just go and find a transport company that actually ships your car and save some money.

I shipped a brand new $15,000 Yamaha Viking UTV from Montana to Oregon. Even though the driver did not have the title, it would have been easy to sell this this for $5000 to a ranch along the way and I would never see it. I did a lot of research on Ship A Car, Inc. before deciding to use them, and my UTV arrived safely and my wife is HAPPY! Not only did they give me the best price, but they shipped it in an enclosed trailer. I would definitely use them again.

Called several different transport companies. This was the most professional, friendly and attentive of them all. Yvonne Bowrosen kept her word on everything except delivery timeline. She said 4 days and it was delivered in. You can't ask for better service and won't find it. Best price and great service all around. The driver was outstanding and took care of my new Honda Trike like it was his own. Thanks Yvonne and Kevin for making this a no brainer!!

Bob Moran really helped me out and made sure everything went smoothly. He added a very nice personal touch and called up to check in if I had any questions or concerns about where my car was or how much I could put in my car. There prices are great compared to other companies and the service is outstanding.

I moved from NJ to OR and had to ship my 2 cars. I was flying out on Sunday 8/29 and as requested I gave them a 3 days window - Thursday 25th through Saturday 28th - for the pick up to match my travel schedule. Since the first call I told them that I was moving on Sunday and they assured me that they could pick them up on the window given. They didn't show up until Sunday a couple hours before I had to leave to the airport. It was a bit of stress for me which could have been avoided if they had shown up within the 3 days window I had given. However, besides that all went well. Cars arrived in 6 days which was less than they had estimated (7-10 days). I recommend using Ship a Car but if you have planned travels I suggest you consider at least a 5 days windows before your travel date.

I received top notch service from Bob M. arranging transport of a car from Austin, TX to Lubbock, TX. I highly recommend using Ship A Car.

Excellent customer service from Dana Briones from inquiry until the successful drop off of my new car from Pennsylvania to Los Angeles, CA. She was professional, knowledgeable, friendly, reassuring and made herself available when I called to check on the location of my car after 4 days. I was also provided with the driver's full name and cell phone number. I most appreciate that Dana was honest about the estimated transport pick up and delivery time frame. The driver Alex was the absolute best. He called me and the car dealership the morning he picked up my new car. We spoke about 4 days later and he told me his expected delivery day. On that day, he texted me to let me know the time based on his GPS. He arrived earlier than expected. This was my first time purchasing a car from the internet, from another state and using an auto transportation company. I did have anxiety in the beginning. However, EVERYTHING went smooth and I have nothing but great things to say about Dana and Ship a Car Inc.

The driver arrived in LA three days after the car had been picked up in Maryland. WOW! I got a call this morning at 9:15am that said that the driver was in LA...he must have hauled a** to get to the west coast in three days! I canceled all of my appointments and events today in order to meet the driver. I kept calling the cell number on file/dispatch and got updates in 2 hour increments. "There are other cars in front of yours. It could be about 90 minutes." I stayed home all day long. The car was delivered around 9:15pm. I had seen the driver/truck drive by my apartment building at 8:30pm I called twice to find out where the driver was. It turns out that he unloaded the car and drove it to my apartment at 9:15pm. Physically, the car was great. No dings, scratches, dents, etc. from making a cross-country trip. Ultimately, that's the best review ever. Losing a day on a holiday weekend...well, I made the best of it, so I can't complain too much. Thanks for all of your help.

I worked with Gabriel Lopez and he was professional and a pleasure to work with. Always stayed in contact with me and gave me updates. My only complaint would be is that the price was increased but other than that the service was fine.