Delaware to Texas Car Shipping

Thanks Ms. Wood!!!! You were a God sent for me today! I had no inkling how will I be able to move the car from this dealership on a few hour notice. You not only made that happen for me, you also stayed with me all thru the time, providing me continual feedback, reassurances and explanations of the process. I wish you could be cloned and then there won’t be any aggravated customer left in this world. God bless you for what you do. Thank you again from the bottom of my heart.

This was my first time using this type of service and Bob made it go very smoothly. Exceeded my every expectation and was always in contact. Price was fair and service was fast.

Cody was an outstanding agent from beginning to end. His professionalism was outstanding. He was very courteous, friendly, quick and thorough throughout the whole process.

I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.

I called Ship A Car and spoke with Les Grundleger. He was very helpful, very professional and very engaging. Les kept me informed at every step in the process and was always available when I called with questions. I had a very pleasant experience with Ship a Car itself. However, the company that my vehicle was dispatched to did not fare as well. The time schedule slipped on both the pickup and the delivery. In both cases they were hours behind the window promised and wound up picking up and delivering a day later than scheduled. I had to drive 5 miles to pick up my car because the driver said he couldn't get any closer because his rig was big. That didn't set well with me because the truck that delivered my household goods was a 73 foot tractor/trailor that dwarfed the transport and he backed it right down my driveway. Les actually followed up after the car was delivered and I told him of the issues I had with the trucking company. He promised to take it to management to recommend that they not be considered for hire if they were going to do that kind of thing. I would go with ship a car for their service, but stay away from Abraham Express if they get the dispatch.

Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!