Delaware to Texas Car Shipping

Pepper Long stayed in contact with us throughout the process. Our car was picked up within the time frame committed to and was delivered on time and without any damage. All parties involved were professional and courteous. We would use this service again if we needed to transport another vehicle.

The rep was very helpful. Pickup was Clarkston, Michigan on a Wednesday and the car wasn’t delivered until the following Saturday. It was in the email, very clear, that it would probably be delivered on that Friday, 10 days later. I thought it would come on a Monday or Tuesday. But when I looked at the email, it clearly said Friday. It ended up showing up on Saturday, which was fine. I was out of state, traveling for work. So, I didn’t need the vehicle, but I just had to schedule my friend to be there. Thankfully, she’s a very good friend. I saw the car on Monday. It was very dirty but that’s expected. It was dirty when it left, but it was way dirty. But it was in the same shape as it was when I left it with my sister for it to be picked up. I already recommended Ship A Car, Inc. to a coworker.

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam L., the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thingship his car from his home base; also in IL to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

len worked hard to make my small time frame workand paid half the cost from other brokers,great company,will use again

WOW!!!! What an experience. My uncle who lived in Washington state had passed away and my family and myself found ourselves in quite a bind with what to do with his car. I contacted Tom at Ship-A-Car and he helped me through the whole ordeal. The price NEVER changed from his original quote. He was there for me to answer every question I had. Trust me there were a lot of questions. We made arrangements to have the vehicle picked up from my Aunts home and that exactly what happened. The driver contacted me and kept me informed when he was within a 3 hour window so I could be ready to receive the vehicle. Yes, it was dirty, but I totally expected that. Afterall, it was on a Big Rig driving on the freeway for a few days. Tom was so polite and such a great help. I highly recommend this company if you are in need of transporting a vehicle.

Ship A Car did a good job. Their customer service was sufficient. I didn't have to worry about, “Where's the car? Or what are they doing?” Everything was in a timely manner. They had a man come here and he was of Lithuanian descent and he was new in the country. He was very kind and polite. He knew what he was supposed to do and did his job well. The car was delivered in about a day. He was very efficient. It worked out great.

I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!

Prompt response and delivery.