From the quote to your driveway

SAC Makes Shipping a Vehicle From Delaware to South Carolina as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
This company is outstanding..VERY honest and straightforward ...at FIRST glance they seem high in price ... but they are not ...they know the market. I dealt with 2 other companies. they quoted much less but could not deliver. Stars and stripes was one of them. could not move my VEHICLE for 12 days This company found me a driver in 1 day ..he delivered 1 day EARLY ..janet ..explained in detail how shipping a vehicle works ..she walked her talk and followed up....very pleased with entire process ..will definitely use again.
Kent H.
5.0
My three vehicles showed up early and in perfect condition. All up front pricing and no surprise costs when I picked up my vehicles. Would highly recommend to anyone.
Jeffrey Watts
5.0
Riding my motorcycle cross-country from Florida, up to Jasper Canada, and down to California put a hurting on my hands. I was looking to cut out the San Francisco section of our trip and have the bike shipped to Carson City NV. I needed the bike there in two weeks; by the end of September. Two major shippers said they could not get the bike there until October. Then I had the good fortune of connecting with Ship a Car Inc. Steve Goodman handled my request and said they could do it. I was a bit nervous as Steve took a couple days to arrange transport and call me. But he came through and got the bike transported quicker than I would have expected. Since we were already in San Francisco, I called the shop in Eureka CA where I had left the bike for pick-up. As Steve had said, the bike was transported in an enclosed truck. The shop told me the driver was very professional and took a long time to make sure my bike was loaded and secured properly. I then called the shop in Carson City where the bike was to be delivered. They told me the bike was already there, that the driver had taken great care with my bike, and that he seemed very professional. This was a very difficult time-frame to deal with. This was not a pre-scheduled transportation issue. It was a last-minute decision on my part. The location of the pick-up shop in Eureka CA was only an every two-week area for the two other shippers I had tried. Steve Goodman and Ship a Car Inc came through. They saved our vacation and I am grateful, extremely grateful for the professionalism displayed. I would use their service again… in a heartbeat.
David G. Fort White, FL
5.0
Had a wonderful, smooth, successful transaction with these guys. They did everything as promised, including delivering the car across the country a day early!  Couldn't have been easier.
Kate D.
5.0
Having never shipped a car in the past I was unsure what to expect. My experience with this company could not have been any better. My transport coordinator, Bob M., answered my numerous questions and put me at ease as what to expect. I could not have asked for a smoother transaction. Everything went exactly as I was told it would.
Lona D.
5.0
I did a relocation and needed transport from Indianapolis to Idaho. Setting up transport with Ship A Car took a few phone calls and it went smoothly. The driver was fantastic and the transport took seven days. Things went very well.
Vinnie of Declo, ID
5.0
The driver arrived in LA three days after the car had been picked up in Maryland. WOW! I got a call this morning at 9:15am that said that the driver was in LA...he must have hauled a** to get to the west coast in three days! I canceled all of my appointments and events today in order to meet the driver. I kept calling the cell number on file/dispatch and got updates in 2 hour increments. "There are other cars in front of yours. It could be about 90 minutes." I stayed home all day long. The car was delivered around 9:15pm. I had seen the driver/truck drive by my apartment building at 8:30pm I called twice to find out where the driver was. It turns out that he unloaded the car and drove it to my apartment at 9:15pm. Physically, the car was great. No dings, scratches, dents, etc. from making a cross-country trip. Ultimately, that's the best review ever. Losing a day on a holiday weekend...well, I made the best of it, so I can't complain too much. Thanks for all of your help.
LEAH R. Los Angeles, CA
5.0
At the dealership I work at, all the transportation is handled by ship a car. Our rep Lawrence Knapp always makes the experience positive and stress free.
Rachel Ramirez Cortes
5.0
I booked my car with Howard . To ship from Atlantic Beach Florida to Irvine California . We agreed to 1300.00 fee . That included three containers in my car upto 100lbs... upon delivery I was charged an extra $100.00 for the containers. They would NOT unload my car until I gave them the extra $100.00 dollars. I had called Howard several times on the issue and he never resolved the issue of the extra 100.00 dollars . This company is a ripoff. They are by far the most expensive ones out there. I will also be reporting them to the BBB. I was so excited to have my shipped only to have a huge negative experience with this company.
Dora Gavidia
5.0
Very pleased with delivery of my car, especially with storm conditions approaching in a few days. Meredith was very helpful arranging this for me. Highly recommend this company to move a classic car. 5 Stars for sure.
William D.
5.0
Quinten was awesome! When calling around for transport quotes, Quinten not only provided quote but other info in the entire process and how quotes are determined. I've never used a transport service before and Quinten was there all the way with me. Always responded to my worries, concerns, and questions. He followed up frequently, gave me direct contact info to reach him at any time, and got me through all these first time transport jitters. The vehicle arrived earlier than I expected in good condition and with a super nice and professional driver. With Quinten in my side for this, turns out I had no need to worry at all.
Alison R. Thornton, CO
5.0
Pepper goes above and beyond for her customers. She provided me with outstanding service and accommodations. Whenever I need auto transportation in the future I will be returning to Pepper at shipacar.
Palmer Bradshaw
5.0
This is a great company to deal with. Bob was awesome and got my cars across the country for a great price . They showed up like I left them . Thank you.
Chris Riester
5.0
Ship a Car does not ship your car, they contract transporters to ship your cars. They do the leg work for you. Kristina busted her butt to ship a low riding Corvette for me. She even tried to talk me into finding a local guy to do it cheaper! The car didn't run had a flat, needed to be pushed and turned. Kristina found the right team for the job! Good work, good price!!!!! Give that girl a raise! Kristina is the bomb diggity!🤩
Laurie S
5.0
Thank you for taking such good care of my car during the transport. I will highly recommend you to other people , and I will use you again in the future.
Christopher W. Webster, TX
5.0
I just had three cars shipped from the Dallas area to the Nashville area. My experience was amazing from the moment I called and spoke with Kristina to my cars being delivered. I can’t stress enough what an amazing experience I had.
Johnny
5.0
Tom was wonderful to work with -shipped my car clear across the country and came without a scratch. Excellent experience, quick service - would highly recommend!
Carey Hummel
5.0
This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again
Dennis M.
5.0
After speaking with 3 different car shipping companies, I found Bob Moran at Ship-A-Car. What a relief to speak with someone that answered all my questions and walked me through the entire process. More importantly, Bob delivered on all the promises he made me. This was my first time shipping a car and I was nervous and confused Bob put me at ease right away and quoted me a reasonable price. Moreover, this all transpired over the 4th of July holiday, my car was delivered on the 4th of July safe and sound. We are still amazed at how fast the car was delivered (4days), how professional and honest Ship-A-Car and Bob Moran have been to us.
Kathleen King
5.0
Never had a better company to transport as I phoned and 2 days later had my car in Branson. May I say that it's like a cut throat racket, as I had many weird, strange, quotes and calls. I was about to give up when my moving company told me of Bob Moran and that is was a 5 star company, and wow they weren't kidding as my car is in Branson waiting for us.
Reverend Trey Noran
5.0
Car delivered this morning, great service, very pleased, driver communication and coordination fantastic.
Ron D. Orlando, FL
5.0
I am so grateful for Paul Murphy who went out of his way to help me to ship my vehicle. I will definitely use this company again without hesitation in the future whenever I have a need to ship my vehicle. They operate the business with honesty and integrity, the best company that I have ever encountered, I truly thank God for directing me here for their service when I had a need to ship my vehicle. If there is more rating scale than 5 stars, I would give them the highest one, because they deserve all the praises! I sincerely hope that anyone who needs their vehicle to be shipped, please go to "Ship A Car, Inc.", because they are the best in this type of business. You would be rest assured that they would do their best, and the best part is that they never even try to take advantage of any customers unlike some other companies out there that have hidden agendas to rip of their customers... Words alone cannot express enough of my gratitude for the company!!!
Hong-Yu Li
5.0
I did plenty of research on transportation I decide to Look up the better business burea I found ship a car Had Great rating, , I work with Meredith A she was very proffessional.and efficient . She found me a drive within 3 days to come to the imperial valley , a very small city. My car was pick up on Friday afternoon delivered by Wednesday afternoon.I am so happy I found ship a car transport I highly recommend using ship a car transport. Very honest and fair price
Yolanda A.
5.0
Go with Ship A Car for your Transport Needs! Moving from Minnesota to North Carolina, I was in need of a car shipping service. I called a few different companies for quotes, but Ship A Car was the cheapest. I highly recommend their service. They shipped my 2019 Genesis in an enclosed trailer and I was updated every step of the way with pictures and notifications. I recommend working with Leo and/or Danny.
Shabanna Mahadeo
5.0
Very professional from start to finish. The booking agent (Len) was always available and reached out to me at every step of the process. The driver assigned to me (Jerry) was also an excellent communicator, took great care with my car and delivered it exactly as promised. I would definitely use this company again!
Philly To Florida
5.0
This was my first experience shipping a car. This company and specificly Kristina made it painless and easy for me. She held my hand throught out and walked me through the process. She was professional, knowledgeable and understanding. The transport company delivered my car much sooner than expected without any problems. I highly recommend SHIP A CAR, INC. Oh, their fee was LESS than other estimates. THANK YOU!!!
Jesse Reed
5.0
You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day! I would be happy to provide a picture of the car and a nice endorsement... Thanks again Lisa...
Chuck C. Indio, CA
5.0
Dana was very professional and answered all of my questions and concerns. The car was picked up on the day promised and delivered on time. I would definitely recommend this company.
Penny H
5.0
Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.
Excellent Service
5.0
I was disappointed to see some very low ratings on Yelp about this company. I spoke with Steve and a guy named Mike transported my 2 cars from California to New Orleans. My driver's name was Mike and he called me every day to let me know where he was in his transport. The cars arrived in pristine condition and very timely. I guess everyone's experience is different...but I got all-star treatment.
Michelle H.
5.0
Was paranoid of using any shipping company after hearing nightmare stories. And WOW, this was not the case here. Totally professional!!! Lots of info given in the beginning, the quote was actually high and a company that was used to transport had it here when they said they would Lots of constant communication and made this an easy thing to deal with. Would definitely use it again!!!!
Ron Borg
5.0
My dad bought my son a car up in Wisconsin and we needed to get it down to Florida. I did a bunch of research online and found that Ship A Car was part of the Better Business Bureau. They had very good reviews. One thing I liked about them a lot was that they didn't badger me with calls all the time, unlike the other companies that I contacted.   Doug was the rep I had and he was wonderful and had very good communication. My dad lives in the middle of nowhere so we made a decision to add more money to the initial quote so that somebody would pick up the car. The driver was very nice and polite. He took pictures of the car. The car was perfect when it arrived and it was just like it was shipped when it left my dad's house. Everything was wonderful. We had such a good experience that my mother-in-law is using Ship A Car to ship her car out to Arizona at the end of the month.
Kristen of Bradenton, FL
5.0
Ship A Car INC did ship our car from California to Texas. They are an outstanding company, and my wife and I would use them again if we needed this type of service in the future. If I could, I would rate them five stars plus! 
Philip S. Angleton, TX
5.0
I had a little longer wait due to truck issues and the road. However, Bob Moran was beyond useful and helped me in more than one way. His customer service let alone human compassion for the things i was or might have been going through was very much appreciated during this huge transition in my life. I would recommend ship a car inc. And ask for Bob!
Jordan O.
5.0
Shipped a high end motorcycle through Danny from California to Virginia. Drivers went through the worst possible weather, Tornadoes, Hail, Floods, You name it. Bike arrived without a scratch! Danny would respond to my correspondence within minutes. Would use again, and recommend. Thanks
Randy Ayersman
5.0
I worked with Dana and she did a great job communicating with me and the driver as they had several issues with timing and the weather. I would recommend them to get your car where it needs to go. Thanks
Darin Darin
5.0
We shipped a golf cart from NJ to Florida with Quintin and everything went well. Cart was picked up in a covered trailer. Quintin worked hard to find us a shipper with short notice. Would definitely use again.  
Sherman M. Lavallette, NJ
5.0
Excellent service. Went above and beyond to find transport the same day. Kept thorough follow up all through the process and helped with the online contract. Followed up with time that driver should arrive and kept in touch until delivery was complete. Even the driver called when delivery was complete. Thank You.
Glenn Monahan Evelyn Jone
5.0
Bob Moran has been great to work with, car was shipped as promised and great communication on his part.
Tim Obringer
5.0
I can't say enough good things about this company and specifically Bob Moran. Bob has now helped me with shipping two of my family's vehicles (MI to CA in 2016 and CA to NY). The first time I worked with him he was saving me because another company never showed up. And today when I worked with him he helped me get our car to NY where my fiancé has just started his new job. I spoke to him for the first time about it this morning and we have the car getting picked up at my home tomorrow morning. He made me feel like family and made something (shipping your car across the country), that I consider being stressful, so simple and easy. I am beyond impressed with Bob's customer service and the work he does. Any time I hear that someone needs to ship a car I will be throwing Bob's information at them and maybe even offer to set it up for them because it was that pleasant of an experience. Thank you so much, Bob! Looking forward to working with you again in the future.
Kenzie C.
1.0
My family and I have gone through Len twice to have our vehicles transported, and both experiences were great! He kept us well informed and checked in to make sure everything went well. Would definitely give him a call if we do this again!!
Diane D
5.0
Bob, just wanted to thank you for your amazing service! Lopez Auto was as awesome as well! The car was just delivered and thanks to the two of you, everything went perfectly.
Christina R.
5.0
Great experience with this company. This was my first time shipping a car, and my coordinator, Bob Moran, was very helpful in answering all of my questions and making the process less stressful. I needed to ship my car across the country, and had some difficult logistical issues regarding my time frame- Bob really did an outstanding job in absorbing the entirety of my situation and working to make things happen for me.  Use this company- they really care about doing right by you.
David Drozda
5.0
Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.
Trailer Shipment
5.0
I would recommend Larry, it was an easy process when I shipped two of my cars this past year!
Cat54 L.
5.0
I can not speak more highly of the assistance Joseph G. provided me throughout this process to date. When I first worked with Joseph on this shipment, he told me that if I needed anything during the shipment stage, to let him know. And he was true to his words! When I had to change the person who was going to drop my car off at the shipping port, he immediately contacted Matson to make that change. On the day of the drop off, an issue came up regarding the acceptance of my vehicle at the port, so I called Joseph to see if he could assist. He immediately attempted to get in touch with me to see how he could assist. When I didn't pick up his call, he right away contacted the person I had told him was going to drop the car off at Matson to find out the problem. I then called Joe back, and discussed the problem with him. After a discussion, he gave me pointers to resolve the issue, and requested that I contact him about any subsequent next steps that he could assist with to ensure the car was accepted on that day, which was actually the final day to have my auto on the next ship. I am greatly impressed with the care and concern that Joseph displayed with my situation. He had a definite "can do" attitude, and was ready to jump in head first in order to help me in any way he could to make sure the shipment was a success. To add importance is that I am attempting to have my car shipped from Honolulu to California while I am trying to manage this as I currently am located in Dallas. Having Joseph as my wing man and a concerned and very responsive primary contact point is invaluable, since this is such a long distance transaction for me. If Joseph is a true representative of Ship A Car and the character of their associates, Ship A Car and Joseph deserve 5 Stars and beyond. Needless to say, I am a very satisfied customer.
Rod S.
5.0
Remiss in thanking you for the great shop . Carrier (Christian) did a super job transporting carts. Arrived as he stated and was very professional . Well done and will definitely be used again.
Mike P. Venice , FL
5.0
Car was shipped from PA to Las Vegas. Unload was rush rush and car was covered in dust/dirt. As most would do....Gave a cursory look over of the car and signed the bill of lading hurredly. Days later cleaned the car and found black duct tape covering a crack on the rear fiberglass spoiler. A deliberate and premeditated effort to hide the damage. Contacted ship-a-car. Justin V. Had ALWAYS been overly helpful and polite. Much to my dismay when I contacted the sub contractors insurance company they said the subs insurance was not in force. This is In direct contradiction of my agreement with shipACar. I’m hoping shipACar comes thru. Stay tuned. I will keep you posted. Weeks later. STILL NO RESPONSE/SATISFACTION Ship A Car inc sent m a subcontractor who did not have insurance in effect. I shipped FOUR cars cross country with shipacar Four. The sub hid damage under dirt and black duct tape. Shipacar basically said I did not note the damage on the bill of lading. It was hidden and they hired uninsured sub. Be aware. Spread the word. I gave them a chance to settle for a fraction of the damage. Ignored. W S. Las Vegas.
Wayne Simmons
5.0
Shipacar Bob Moran at shipacar did a great job handling the entire process of shipping my car. This is the only company I would ever use.
Bob Faver
5.0
Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick. Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.  
Jean S.
4.0
The first issue I had with this shipment was when the Ship A Car sales rep called after we had agreed and on a price, I signed an order confirmation, paid the deposit by credit card and got a dispatch notice. About an hour later, the sales rep called me back to inform me that the driver wanted $200 more for the transport. At this point, I suppose I should have told him to find another driver, but I was anxious to get the car delivered in a timely manner. The second issue came on the Saturday my vehicle was to be delivered in the morning. I texted the driver who said he would be to my residence (in NY State) that evening and he included a picture of a Google map which included the Shiawasee River. I looked this up and found that it was in Michigan. I understand that you have to be a bit flexible, but later that late afternoon I got another text expressing that they would arrive at 3:00 am Sunday morning and would it be OK to take the delivery then. Again, I suppose I could have postponed delivery, but by this time I just wanted to be through with this process and said OK. They arrived at 4:15 am on Sunday and delivered the vehicle with no damage. It was not the worst experience, but it certainly would not merit a 5 star review.
Bill M
5.0
Delt with Bob M, everything went very smoothly with my car transport . He was professional and a pleasure to deal with. I hired a different company and they dropped the ball and were not truthfull .Then I contacted Bob and he did exactly what he said . My car transport without any problems. Iwas informed through the hole process.
Phil B
5.0
Prompt response to initial contact. Primary contact, Chris, was friendly, courteous, experienced and honest. Initial contact from shipping company was prompt and friendly. Driver contacted me promptly and met all promised phone contacts and meeting points for pickup and drop off. Driver was clean, courteous, friendly and familiar with the drop off point. Driver noted on the contract each blemish as I took pictures of my car. Car was delivered in excellent condition. As was hoped, car was dropped off on the early end of the delivery time spectrum. My experience with Ship A Car Inc was excellent and I would recommend them without hesitation.
Tom M. Thousand Oaks, CA
5.0
Fast response, trustworthy, professional. I don’t know what to say but thank you to SHIP A CAR, INC. for helping me to send my car back. I haven’t inspected the car in person and you even made me a pdf with details, really appreciated it. Highly recommend them!
George Phillips
5.0
Company has follow thru. Even when things go wonkie they are there to fix the situation quickly and resolve any issues. Janet was great!!!
Karen A.
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
Abhishek Rai
5.0
The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.
Wayne S.
5.0
Awesome service. Shipped a car and motorcycle for me
Peter Lenton
5.0
The price was right with Ship A Car and their guy was friendly on the phone. His name is David and he did a really good job. My UTV went from Racine to Las Vegas then from Las Vegas back to Racine. Each one was about three to four days. I just called the rep and told him to call me about a day before he got there and an hour before he got there.   They dropped the UTV off in Vegas with my buddy. When we brought it back to Racine, I was there and they gave me a call and told me the time the driver was gonna be there. I met him there and we took the UTV off the truck. It was just exactly the way I left it. The final price for the service was pretty much almost exactly what it was supposed to be. I was very happy with Ship A Car and I'd recommend it
Jason of Racine, WI
5.0
I used this company for the first time recently and would highly recommend. I would also highly recommend asking for pepper, she was unbelievable and walking me through everything, as well as following up after the sale to make sure it was all done smoothly. She is Fabulous with customer service.
Toni M. Keller, TX
5.0
I contracted with Ship a Car to pick up and deliver a motorcycle. Steve was great to work with. They arranged for the motorcycle to be picked up on a Saturday and it was delivered to me 900 miles away, the next day (as Sunday). I was amazed. Price was reasonable and they far exceeded my expectations. I have used other motorcycle shippers in the past but this was the best experience by far. I will definitely use them again.
Corey Knapp
5.0
I had never shipped a car before but the people here walked me through the process in a very kind and straightforward way. They made it very easy and simple, and I appreciate their help!
Julie Lee
5.0
The only thing better than ship a car is Bob, who works at ship a car. Bob is a great listener who will help you get your vehicle where it needs to get to. Bob worked with us to get our rav4 moved from Florida to New York. He listened to our needs and wants and crafted a time and price that coordinated perfectly with our plans. Unlike many transporters, Bob gave us a quote which was believable, accurate, and was the price we ended up paying. He doesn't bait you with a low price which can't be fulfilled. I have already recommended ship a car to friends and will continue. Thanks Bob!!!
Gerry W
5.0
Very satisfied with final pick up and delivery from Tomas. He was kind, humorous and early1 He let me know every step of way and used my suggestios for pick up in CA and delivery in Fl areas for his 18 wheeler. Thank you, Quinten. I will surly reccomend your services to any one in need of car transport.
Pat B. Flagler Beach, FL
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
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