Delaware to Nevada Car Shipping

I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!

I live in Texas and purchased a classic car in Virginia. The seller suggested using Ship A Car and we were put in touch with Larry Farber at Ship A Car. Despite hiccups with the seller, Larry Farber worked with us in the most courteous, conscientious and professional manner and accomplished the delivery of the vehicle to me. I would highly recommend Larry Farber and would not hesitate to contact him and/or Ship A Car for future shipping needs.

They didn't give me the lowest price I could find but they definitely have the best service. Larry Farber was very professional and got my car moved from the dc area to Kansas city in a limited timeframe. I would definitely recommend, thanks ship a car.

I cannot say enough good things about this company! A+ service. A+ pricing. A+ speed. After realizing that my deployment to Texas who is going to last longer than four weeks, I was tired of using Lyft and I knew I couldn’t be without my motorcycle. I requested a quote from their webpage along with five or six other companies. Paul Murphy responded quickly to that email with the second to lowest cost to get my bike 1,230 miles from Ocala, Florida to Pharr, Texas and then followed up the next day with a voicemail. After comparing prices and reading the reviews, I knew this was the company for me. They did not disappoint! I spoke with Paul at the end of the business day on Thursday and within 15 minutes he was calling me to inform me that he had already placed my order with driver Eric Andrews of Andrews Transportation LLC to be delivered 3 days later on Monday. I spoke with Eric on Saturday to confirm where my bike would need to be left. He too was very professional and easy to work with. To my surprise, Eric delivered my bike a day early on Sunday morning. Thats right, my bike was delivered from call to drop in 2.5 days!!! Both Paul & Eric’s professionalism may me feel comfortable that my prize possession was in good hands. I would 100% recommend this company to anyone wanting to move theirs. Thanks guys.

I'm a snowbird and I'm 84 years old. I used to drive back and forth but at my age, that's not safe. I don't see another alternative to Ship A Car. I work with Steve and he has been incredible. He knows me and my situation and he is just so supportive. The trip last fall was amazing. During this time when there's so much unrest, they're doing everything they can to make the trip as enjoyable as possible.

Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.

I want to thank you and your company for making our first vehicle transport a great experience. You were most kind and patient with me with all my concerns. Vlad and Rasa could not be nicer and thorough people to work with. Vlad was so careful with our Jeep and Rasa kept me up to date with phone calls. I will use your company again and recommend to friends and family!

Willie is the Man! All commitments were honored beyond expectations. Our car arrived within 10 minutes of our arrival to our new location. Beyond luck - I say!

I used SHIP A CAR INC for my recent move from VA to CA. Pepper provided great customer service throughout the process. At the last minute, the driver had an issue with their truck and a new driver/transport co. had to be found. That transport co. was Bayka transport. The dispatcher and driver were inefficient at communicating with me, and expected me to drive to meet them, instead of providing the door to door service that was promised. The issues were worked out, but I will be wary of shipping my car in the future.

My husband and I just had our cars delivered by a Ship A Car and we have to say that the service provided by them was absolutely perfect from start to finish. The driver said he would arrive to pick up our cars at Noon and let me say he was there exactly at Noon. Our cars were picked up on a Saturday and by Wednesday afternoon we had them (picked up in New York and dropped off in Florida). We would highly recommend this company.

David was very helpful from the time I made the initial contact until the car was delivered. I called several times and he always called me back quickly. I would recommend your company.

I received excellent service from Len of ship a car. He was thorough, pleasant to work with, and committed to helping me find a transport service. The company he contracted with was outstanding, great service, my car arrived in a timely manner in perfect condition...except for a few bugs on the windshield!! I highly recommend Len and his company.

The driver was on time and my car arrived safely 500 miles away at my new apartment. Dana was very professional and kept me informed. I was very unhappy that the driver demanded more money than my original contract stipulated. I was under extreme time constraints so I felt blindsided. Dana was kind but could not find another driver on short notice.

I have been shipping my car for quite awhile and never was satisfied but then I found out about Ship a Car they meet all I what I expected to happen and more, They very very friendly and took time to explain everything to me about what I was to expect, my car arrived ahead of time and in perfect condition from now on I will be shipping my car by Ship A Car Inc

If A customer WAS Calling Looking to Ship a car I would tell them To Ask For danny K. He was Awesome. Timing Was As Planned and We didn’t Have To Talk About Communication. they CALLED and Kept Us up to date every step of the way.

The rep who answered the phone was a car person. He explained to me that his dad had lots of cars and he had a Dairy Queen and they parked their cars out front. I’ve always been around race cars and he has a racecar. So, out of all the people I talked to, whoever that rep was, he was the most knowledgeable. He is probably Ship A Car’s best salesman. The car was to be transported to my house and they said it would be here Friday. I was out of town and I was driving back from Fort Worth in the evening on Wednesday, and I get a call. The man said that he would like to drop off my car that night. I said that I was not even at my house and asked how he got down so fast. It was Wednesday. He said not to worry about it and asked if he could drop it off between 7:00 and 8:00.   I got up in the morning and my wife informed me that the sprinkler people were coming. So at 7:15, at least four pickup trucks and about eight guys showed up, and they all parked around our house. And at 7:45, a neighbor, two houses down, was replacing their fence. So, another four trucks showed up with eight guys. And accordingly, I’m going, “Where is this guy?” And sure enough, here he comes with the transport, zigzagging in between all these parked trucks. He asked where he would park. I told him to back it in our cul-de-sac and he did. Then, the local security guard asked if I was moving. I told him I was getting a car delivered. So, he stops. There must be 20 people, all watching. Then the driver asked if I knew how to drive a stick shift. He couldn’t get the car out of the carrier because he couldn’t drive a stick. So I told him I would help him. He’s got two cars in the carrier, mine, which follow in the front, and another car that’s barely turned over. It’s shaking and rattling, and he backs that out. He puts it in neutral and it’s just sitting there idly. He comes back in and gives me the keys. I asked him if he realized how much space there was between the door and the carrier and I couldn't get in the car. He’s a skinny guy so he gets in the car. I told him to wind the window down, get out of the car and let me see if I can hold on the top of the carrier, and I’ll get in like a racecar driver. So, that’s what I did. And the moment I turned on that car, I was in heaven. The sound of that car gave me goosebumps, and I backed it up probably about a half a mile per hour, super slow. I drive around all the cars and I said that I got to inspect this because it was way dustier than what the photo showed. I looked at it and it was perfect. Finally, my wife started talking to the two other people that wanted to talk to me but I said that I gotta get this in the garage and check it out. The driver was gonna leave and once he leaves, if there were any problems, it’s sorry, Charlie. Then, we paid the driver and he was all smiles because it was 1s, 5s, 10s, 20s and 50s. We hadn't had a chance to go to the bank to just give him a 100. And he got in his trailer. It was a very nice experience.

I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well). I can't say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver "Ihar" was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service! We will definitely refer "Shipacarinc" to anyone who asked us about shipping a car!

At the last minute, I needed to help my grandparents ship their car. Without any prior knowledge of this line of business, I had to make a decision with a company I could trust. A friend's recommendation lead me to Ship A Car. I called and spoke to a very nice guy, Justin. He helped me get everything setup for them and made sure all my questions were answered. I was able to rest assured that my grandparent's car was in good hands on it's trip back home.

You guys are unbelievable! You made this so easy...... This was our first time transporting a car and after vetting-out all the unscrupulous brokers we found Ship A Car. You provided a covered transport two days... My mechanic says that is unheard of... In all the years he has transported vehicles the shortest time was 1 week... The assigned transport driver kept us informed of the progress and delivered the vehicle from Santa Rosa CA to Indio CA in 1 day! I would be happy to provide a picture of the car and a nice endorsement... Thanks again Lisa...

We moved from NH to CA and everything went as planned. Chris from Shipacar was communicative, and the driver that I ended up was friendly and responsible. The car showed up in good shape as promised!  I'm not planning any big moves in the near future, but if I was I would call Shipacar.

Thank you Meredith for your assistance. I was pleasantly surprised that the car made it to me 2 days earlier than you originally quoted. Thank you for checking on the status on your end and for following up afterwards to make sure I got what I needed.

I called multiple carriers before choosing to work with Ship a Car Inc. Peter was the transportation organizer I worked with and he was GREAT. Here are his attributes, courteous, knowledgeable , communicative and worked to get me the best price. His drivers were also competent, reliable and communicative. I knew where my vehicle was at all times and I shipped three vehicles so the logistics were a bit complicated and they pulled it all off. There was a panel that was loose in the a car when it arrived, the driver pointed it out , I reported it to Peter and there was no issue on getting it repaired ( I have repaired it yet but Peter was right on it when I told him about it ) I would RECOMMEND them HIGHLY.

I wanted to share with you the exceptional service I received from Jeremy Wiles on a recent car shipment. While in Florida earlier this month for some surgery our daughter was having in West Palm Beach, we found a used vehicle we purchased for her there, but needed to figure out how we would get it back to Ohio. Having never utilized a car shipping service before, I Googled “car shippers” and Ship a Car, Inc. was one of the companies I contacted. I spoke with Jeremy who was extremely helpful in helping me understand the process, and easing any fears we had about utilizing car shipping services. Although I talked to several other brokers, I told my wife that I felt most comfortable with Jeremy. I called him back and he was extremely helpful again in walking me through the process. Jeremy stayed in touch with me as a shipper was located, and then was available to answer any questions I had through vehicle pick-up from the dealership. Our car arrived on Saturday through Prestige Auto Carriers, on-time, and in fine condition. As a first time user of this kind of service, I just wanted to let you know of the excellent customer service Jeremy provided to me. I am a firm believer that when someone provides exceptional customer service, you let them, and their bosses know, which is the purpose of this e-mail. Jeremy is truly an asset to your organization.

They transferred my Macan Turbo to my home address. The service and level of professionalism were second to none. Thanks! I highly recommend them!

I just had my car delivered and my experience with Ship A Car couldn't have been more pleasurable. The coordinator, Janet Rinella was extremely knowledgeable and courteous. She kept me informed of what to expect all the way, until the car was delivered to my front door. She was the BEST!

I had never shipped a vehicle before this , and I have to say that I was a bit apprehensive about doing this. I have a ATV buggy brought from Phoenix, AZ to Norman, OK and I couldn't have been more pleased with the help I received from Danny K. with Ship-A-Car. He did what he said he would and the transport driver was on time and his equipment was "Top Shelf" plus he was a veteran like myself , we had a chance to talk a bit about our experiences. If I ever need to ship another vehicle I'll call Danny at Ship a Car.

Theo was able to get me a driver to take a car almost 900 miles within 24 hours with very little notice. Everything was done over the phone and using e-signing. (Little glitch with e-signing but Theo walked me through it and we got it done). The car arrived earlier than expected which was great and in perfect condition. The driver was very efficient and courteous also. He was very professional and had a big load to deliver. I would use them again and would recommend them to anyone needing a car shipped in the country. Thanks Theo, you came through at a tough time for our family.

Expensive, rude and overall a nightmare of an experience. I would take my business elsewhere.

From first phone call to set up transport to delivery, everyone was so accommodating. Our driver kept me informed and was very friendly and professional. Our car arrived when expected and in excellent condition. I would recommend this company to anyone who needed to transport a car.

Phoned them to move a golf cart in Phoenix .Fast and clear response fro Peter to get it set up and explain all details Same for the actual individual (Fred) who got the vehicle and moved it. Very impressed and would recommend them for any type of car move Price was also fair and stopped me from renting trucks or trailers. What a positive experience!

The service provided was exceptional. Andre (driver) was professional and did a great job. We could not have been more pleased. Thank you for your personal attention, your knowledge was invaluable, and you made a stressful situation become a pleasant experience.

Pricey but were responsive to short delivery needs.

Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.

Yvonne B. was fantastic! She coordinated with both my husband and I to have my car shipped from Seattle to Pittsburgh. The experience was smooth with my car picked up directly at my apartment and delivered at my new apartment. Both drivers that I interacted with were nice and professional. I highly recommend Ship A Car.

This was very easy to do, Quinten Putnam had made the arrangements for my Harley to get to California before I could of gotten there myself. It was a very simple and very reasonable experience.

Justen Varughese has helped me get my motorcycles all over the country for various rides with friends. All too often I've given him very little time or difficult circumstances with which to work. He always comes through, though--in the most professional, polite way possible.

The experience with Ship a car inc was really great. We dealt with Harry burge who did a great job from the initial setting up of the cars and explaining the process accurately to the delivery of the cars to our new address. The experience was really great and have no complaints about the experience.

Fantastic to work with and had a great experience with this company. Follow through was great and always just a phone call away. Shipped my daughters car from East coast to West coast and it arrived as promised. What I really like is that her car is designed with the front and rear bumpers somewhat lower to the ground then normal and this was a concern for me. I watched the car loaded on to the carrier and it went on perfectly. Very very happy and would highly recommend.

Used this company recently to ship my truck across the country. Was paranoid of so many things happening. This company made the job effortless, and painless. Was given an exact quote, was promised no surprises, and the vehicle was delivered in excellent condition and on time. COmmunication was excellent and will use again in the future for sure.

Overall, I was very happy with the way Larry Farber handled the transportation of my car from MD to OK and would recommend him to others. His driver picked up my car on time and delivered it to the destination on time and without any issues.

I used this brokerage company to transport my car from NJ to Michigan, when I spoke to the original Sales Rep he told me that the vehicle would be transported on an 18 wheeler not on a Pickup truck towing a bed of 3 or 4 cars. That did not happen, then though the rest of the issue does not completely fall on their line of work they did nothing to help me out. The company that actually transported my car which Ship a car outsourced to did not initiate any communication at all. Throughout the process of delivery of my vehicle I was calling the shipper for time slots and changes in schedule. Never did the shipper call me to indicate a change in schedule. Then to add insult to injury due construction that was happening on my main street the shipper could not deliver the car to my house I had to walk a mile to go pick up my car, or I would have to drive 45 minutes away to pick up my car. Though the contract explicitly says the car would be delivered to my home. Again Ship A Car has nothing to do with this process, but in the end my contract is with Ship A Car, and when I complained about all these issues they did nothing to rectify the situation. The "Manager" asks me did the vehicle get delivered? I said yes, then that is all we promised. Such a piss poor way to handle the customer service end of things. Though most of the issues are the shippers my contract is with them and they deserved to be shunned for the way the handled the situation.

Meredith with Ship a Car, Inc. helped us to get 5 vehicles shipped across two states. She was wonderful and we highly recommend Ship a Car, Inc. We needed our cars shipped quickly. Meredith was responsive and communicative. She found us two professional drivers who both did an excellent job!

This is my 4th positive review, don't feel like writing it all again. Everything went swell. Just a great experience.

As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.

They picked up my car in Texas and brought it to Charlotte. The guy driving was an excellent guy -- I had no problems with them. I'd use them again and would recommend them to others.

Lawrence Knapp couldn't have done more

Ship A Car handled my transportation needs professionally and efficiently. They found a driver quickly, and stayed in contact with me throughout the journey so I would know when to expect my car. I am extremely pleased with this experience, and highly recommend them to others.

We were very pleased with the services and the efficiency of the staff at Ship a Car Inc. We received amazing customer service from Ms. Janet who helped us throughout the whole process. She delivered service with a smile that was transmitted over the phone. We were very satisfied with this company.

I worked with Jon R. He was very professional and super nice. He helped me out with a lot of my concerns and questions and got me a good price and was checking in with me often. I had my car shipped all the way from the east coast to the west coast. Car was picked up as expected and delivered in a very timely manner as described. I would definitely use this service again.

Very reasonable service, they arranged everything with very short notice and the staff made sure it was shipped on time. Thanks again!

The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.