Delaware to Missouri Car Shipping

I used SHIP A CAR INC for my recent move from VA to CA. Pepper provided great customer service throughout the process. At the last minute, the driver had an issue with their truck and a new driver/transport co. had to be found. That transport co. was Bayka transport. The dispatcher and driver were inefficient at communicating with me, and expected me to drive to meet them, instead of providing the door to door service that was promised. The issues were worked out, but I will be wary of shipping my car in the future.

This was my first time using Ship A Car. I had my car shipped to Hawaii. The whole thing went smoothly. I'm just waiting on the port call now for the return trip, when they deliver it to California. The customer service was outstanding. I wasn't comfortable at first. We had originally signed with a competitor's shipping service, but that didn't go well. Ship A Car was very reassuring, and turned out to be the best thing that could have happened for my car delivery. I would use them again.

Ship a Car Inc. has the best customer service, my representatives Joseph was so helpful. When my daughter?s vehicle arrived in Hilo port a few days early and I had to change the authorized person to pick up my daughter?s vehicle, he did it so professionally with no delays. My friend was able to pick up the vehicle with no problems. I?ll use Ship a Car Inc. again when I need to transport my vehicle and will recommend them to friends and family.

I was searching for an Auto Transport company to ship my son's car from Lake Forest, IL to San Diego, CA. He is a Marine and stationed there. From start to finish Ship A Car worked with me to quote a very competitive price. They were very patient as I changed the drop off date a few times because it is very difficult to predict my son's schedule. He was beginning his new MOS with the Marines and he had not received his orders for his shift. I changed the drop off again, from Thursday to Friday when he mentioned that Thursdays he had specific duties and would not be able to leave the base to get his car. It was complicated because for obvious reasons, the delivery truck can't simply drive onto the US Military base. So, my son asked if they could drop the car off at a nearby Target close to the base and provided the address and a date and time that he would be allowed to leave the base. Ship A Car worked with me through all of these logistics. They picked up the car when they agreed and dropped it off as agreed, in perfect condition. My Son, thought this was a better deal than buying a new car at this point. My understanding is that the Marines on the base need some form of transportation. And although my son needed a car, he didn't feel he needed to purchase a brand new car at this time. I can't say enough about the wonderful and patient customer service for Ship A Car. Sam Ladin, the main customer service agent with whom I spoke most frequently, was so awesome! He even called me one evening - after I sent an email changing the drop off logistics - yet again - from his cell phone. He was home having dinner and stopped to deal with my issues! The drivers, Jesus and Saul were extremely professional and courteous as well! I give this company an A+!!!! My son called me and asked me for the contact details of Ship A Car because one of his Marine mates said he would like to do the same thing--ship his car from his home base; also in IL -- to California. Thank you again Sam and Ship A Car for all you did for my son, my marine, and our military men and women!

Larry Farber was great to work with. I needed to transport an antique car across country. He was very thorough and professional and responded to my questions quickly. I was able to speak with the driver directly during transit, and the car arrived safely and on time.

Service was great! No problems or delays. The car hauler was very responsive whenever I called and the customer service was great. We took the car to the pick up location and picked it up when it arrived in California. The car was a little dirty from the travel in an open truck but it was delivered in great condition. I would use them again if I had a car to haul.

I needed to ship my late Mother's car from Florida to Massachusetts rather suddenly...due to the corona virus. I was referred to Bob M. by a friend. I was extremely pleased with the quick response and his willingness to work with me in doing this quickly. The car arrived on time and l was very pleased with this company. I would highly recommend them to anyone looking to ship a vehicle safely and with no worries. Thank you.

Steven H was great! He helped me through the uncertainty of shipping my vehicle. I have no complaints and would highly recommend this company due to the excellent customer service!