Arkansas to New Mexico Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Efficient and communicated from beginning to end. Bob Moran was superb in how he handled my urgent need to get me moved. From the dispatcher, Rose, to the kind driver, Ted, all treated my urgency with respect. My car was picked up 1 day sooner and delivered on time and was I happy. I had previously booked with another company and had to cancel after waiting for them 3 days with still no driver. Bob called as a follow up call and let him take over as soon as I cancelled with other company. He worked fast in arranging and taking care of our needs. Thank you

I was provided great service. They picked up my car on time and delivered on time. Gabriel was wonderful and very helpful I definitely recommend this service

Maria Frew did a wonderful job arranging pick up and delivery of our classic car. Incredible how fast we got it!! Would certainly call her in the future if the need arises and will recommend her to my friends. Thank you Maria!!

Car was shipped from PA to Las Vegas. Unload was rush rush and car was covered in dust/dirt. As most would do....Gave a cursory look over of the car and signed the bill of lading hurredly. Days later cleaned the car and found black duct tape covering a crack on the rear fiberglass spoiler. A deliberate and premeditated effort to hide the damage. Contacted ship-a-car. Justin V. Had ALWAYS been overly helpful and polite. Much to my dismay when I contacted the sub contractors insurance company they said the subs insurance was not in force. This is In direct contradiction of my agreement with shipACar. I’m hoping shipACar comes thru. Stay tuned. I will keep you posted. Weeks later. STILL NO RESPONSE/SATISFACTION Ship A Car inc sent m a subcontractor who did not have insurance in effect. I shipped FOUR cars cross country with shipacar Four. The sub hid damage under dirt and black duct tape. Shipacar basically said I did not note the damage on the bill of lading. It was hidden and they hired uninsured sub. Be aware. Spread the word. I gave them a chance to settle for a fraction of the damage. Ignored. W S. Las Vegas.

Marrine N. is great. Hassle free, thorough and efficient. My truck got where it needed to go on time and with no problems.

I had no problems. Will Dublin was a real pleasure to deal with. I hadn't done this before so I was a little nervous but it all worked fine. My car was waiting for me when I got to my destination. I was in contact with the driver en route. Definitely Will will take care of you.

A Massive thank you to them. I called at the last minute and they were able to fit me in to collect and deliver our GT3RS. Very professional and on time on both ends. Would highly recommend them if you need your prestige vehicle transported. Thanks for the amazing job!

Flawless flawless moving company. Meredith did an amazing job updating me with changes and checking in. We moved a car from Mass to Texas and I was here a day earlier than we expected. With awesome customer service, you can't ask for much more!

Contacted Ship-A-Car in early May 2018 and spoke with Steve Goodman. He answered almost all of my questions immediately about shipping my new BMW to east coast. Those he couldn't answer he got back to me in less than a day with all the information I needed. A few weeks later my car was at the port on Maui and in less than one month it was safely sitting in my garage in North Carolina and in the exact same, excellent condition. I will ship other cars in the future and I will use Ship-A-Car and Steve.