From the quote to your driveway

SAC Makes Shipping a Vehicle From Alaska to Utah as Easy as 1-2-3-4!

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Calculate your instant quote

Start by getting an immediate quote from our online vehicle shipping cost calculator, or call us directly at (866) 821-4555 to speak with a shipping specialist.

Book your shipment

Now that you received a quote and all of your transport terms have been agreed upon, you are ready to book your vehicle transport. Use our secure online booking form or call your shipping agent on their direct line to secure your transport.

Carrier Assigned

Your vehicle will be assigned to the carrier that can best accommodate your route, timeframe and price. Now that you have agreed to the assigned carrier, initial payment will be due to secure your spot on the carrier’s truck.

Pickup and delivery

On the day of pickup, your trucker will arrive and both of you will inspect your vehicle together and sign a Bill of Lading and the vehicle will be safely loaded onto the truck. Upon arrival at the destination, the vehicle will be safely offloaded. After a final inspection is completed and everything looks good, you’ll simply sign the Bill of Lading to accept your delivery.

As rated by our clients and

What do our clients say?

5
Rating
Company
As rated by our clients (from 1139 testimonials)
5.0
I just had my car shipped from NY to AZ. It arrived ahead of time. Bob Moran was very professional, curteous, knowledge and went the extra mile to help me.
Linda
5.0
This was my first experience with shipping an automobile cross country, and I must say it was an excellent experience. Bob Moran was very knowledgeable and made me feel very comfortable with the shipping process. We had a great conversation about cars and reminiscing about the good old days. The whole process went great! The car arrived sooner than expected and was in great condition. Bob Moran is a great asset to Ship a Car and I highly recommend them.
Lance R. Danville , IN
5.0
Steve Goodman and his crew really deserve a lot of credit . After dealing with a number of brokers who , literally weren’t delivering, he set up a driver with great communications and got my classic car 1700 miles in record time... Great Job.
Rich Manns
5.0
I dealt with Justen over the phone. They got my motorcycle to me safely in an enclosed transport on time and significantly cheaper than anyone else. PS don't use uship.com for reviews, those reviews are all fake as hell.
Terry T.
5.0
I wanted to thank Ship A Car for a job well done. It was a pleasure working with all individuals involved with transporting my motorcycle from point A to B. I would recommend there service to anyone.
Scottie Coleman
5.0
Thank you for the call the other day. I have been dragging trying to get caught up, settled in, and learn an entirely different job than what I have done in the past. The car arrived on Monday, as promised. A very nice company you went with and very professional in the way they handle their business and customers. Thank you for calming me when I needed it and thank you for excellent service.
Kris P. Olympia , WA
5.0
Did a lot of research finding a cross country reasonably priced car shipping option and am very happy with ship a car! Paul, who we worked with, was awesome, very responsive and helpful. Would use them again in a heartbeat!
Escape to Reality Podcast
5.0
Thanks Janet fast shipping great communication I will always use Ship a Car.
Terrell H.
5.0
My experience with DANA was amazing. She was very profesional from the first phone call. I will give her 10/10 in keeping up with communication when I was concerned with the Truck driver and his lack of communication. Car was picked up on time and delivery was on time. (PA to CA move was done in 4 days). I did have some issue with the truck driver regarding pickup and delivery timings but Dana kept good communication with me. I have a new 2019 model of luxury car and it was delivered in very good condition. Please ask for Dana when you call.
Abe Rai
5.0
Danny was an absolute pleasure to deal with, his knowledge and support of shipping rare n valuable cars was awesome. Also his pricing was unmatched. The driver was in full contact with me the entire time keeping me informed. Car was delivered without any issues. Would recommend to anyone shipping a car. Thanks again Danny. Nick Gingerelli.
Nick G. Livingston, NJ
5.0
I am very pleased with my experience with Ship A Car. My broker is Howard, and he is courteous and professional with his all encounters with me. I was shopping a car from Mississippi to California. Their price point is higher than other companies, but it is worth paying a little more for the peace of mind that the job is going to get done. I shipped cars before with other companies who didn't deliver service as promised and it left me in a bind. So, it was very refreshing to have someone call me as promised, several days before to finalize plans, and the day before the car's pick up to confirm the time of pick up. My car was picked up the day before planned and the delivered a day early. I am so happy with this stellar service that I am using this company again to transport a different car. The service you receive is second to none. I had questions as my timeline was tight, and Howard answered my questions every step of the way; he returned my calls promptly and I was never left in the dark. Highly recommend!! You get what you pay for.
Sandy Lieu
5.0
Very professional shipping dispatch service. Darius answered all my questions, and found an amazing and professional vehicle transport driver. Pricing was reasonable. My car arrived on the day I requested.
Maryjane Palmer
5.0
Thanks to the attentive service of Bob Moran, from quote to delivery, the transport of our truck was simple, efficient, and quick.Bob was dependable and a great communicator. The price was competitive and was a value for the service. I highly recommend Ship A Car Inc.
Jean Simon
5.0
Where do I start! I am completely satisfied with the service from the get-go. You were extremely helpful and answered any question I had and I didn't have to wait, you responded almost immediately. You found me a driver 2 days before my car had to be picked and my car was delivered in 2 days, I can see why Ship A Car in rated #1. Not only for there on time promises but for there customer service, interaction, and satisfaction. I will definitely keep Ship A Car as my one and only choice when I decided to ship a car again, and I will be doing this again soon. I will also be requesting you next time as well! Let me know how I can pass this info onto your supervisor so I can let him know how satisfied I am with everything you did for me. Lastly, the driver was also very easy to get a hold of. Weather it was a text or phone call he was extremely easy to contact. He was very flexible as well. Due to work I didn't think I would be able to make it to Green Bay when the driver delivered the car so I shared this with my driver. I asked him if it would be ok to re-route my car to Coleman where I live instead of Green Bay because it was easier for my work schedule. Once I made my request he called me and said that was not a problem at all and he was extremely friendly about it, what a relief for me. I appreciate all the flexibility and friendliness that was directed toward me from the get-go. Please relay this message to the drivers supervisor as well. Thanks again and let me know how I can help your company by submitting reviews! Have a great week.
Zak S. San Antonio, TX
5.0
I could not have been more pleased. Everything i was told and promised up front was actually the it happened. They picked my car up on time, it was bought to me on time, my car was in perfect condition, and everyone involved in this effect of transporting my car was extremely polite.
Rosalyn Z.
5.0
These guys were able to help transport our vehicle within a 8 day span. They are fast, and Joseph provides great communication throughout the whole process. We are a used car dealership so obviously the treatment of our vehicle during transport was a big factor, yet the driver did not leave a single scratch on the vehicle that the Auto Auction had not previously done a report on. Thank you Ship A Car for being an outstanding transportation broker.
Jorge Bailey
5.0
Joseph Gorfien was a pleasure to work with. He was very responsive each step of the shipment of my four seater golf car from picking it up on Marco Island to delivery in Roswell Ga. - picked up on the 4th and delivered on the 5th just as quoted which was a reasonable price. Thank you Joseph!
Larry Roswell, GA
5.0
I used Ship a Car to ship my car from Long Beach to Hawaii. My car was picked up on time and everything went smoothly, and the rep that I dealt with, Howard H., was very responsive and helpful through the whole process.
Sean
5.0
Contacted Nicole at "Ship a Car" about transporting vehicle from MI to NC. She had a driver dispatched in a 24 hours! Costs was reasonable, but most importantly, the actual costs didn't change from the quoted costs. Excellent Service. Thx Nicole.
Scott H. Charlotte, NC
5.0
This was the first time I had ever shipped a car. Meredith A. was my agent and she did a great job of handling my request. My car was shipped from Florida to California and she walked me thru every step of the way. I would most certainly use Ship A Car and Meredith again
Dennis M.
5.0
Ive used several companies shipping cars across the country- stay away from these guys..Contracted with them on June 10th, paid 300 deposit, truck never showed up, one excuse after the other- requested my deposit back, still nothing- use Uship, I should have stayed with them in the first place..
barry andersen
5.0
The rep I worked with, Lawrence Knapp was very knowledgeable, helpful and customer service oriented. He answered all my questions, and went the extra mile to save me some money. I feel our car is in good hands. I liked the tips on how to get your car ready for shipment. Lawrence communicated well through phone, text and email. He walked me through the process of signing documents so that went smoothly. He was easygoing and friendly too! I recommend Ship A Car, Inc. I got two other comparable estimates and because of Lawrence, I went with Ship A Car. A friend referred us, as she had a good experience too.
Sandy O.
5.0
Excellent customer service. My car arrived on time and in perfect condition. Quality company that will meet your auto transporting needs with ease. You don’t have to worry about your vehicle with this company.
Quality Company-Excellent Service
5.0
SHIP A CAR is pretty straight forward. They're a little more expensive than other quotes out there. They assured me they would pick up and drop the car off at a certain place and time and actually followed through. Other car shipping services don't seem to be as reliable. The outside of the car was a bit dirty which is understandable since they shipped it cross-country, so we just got it washed. I would recommend people to use them.
Kevin K. San Diego, CA
5.0
SHIP A CAR, INC. guys were very accommodating with our circumstance, arranging for the driver to arrive for pickup and till the car got delivered. Our car arrived promptly with no problems. The driver was very personable and helpful. I would recommend their shipping company to everyone.
Dennis Moore
1.0
My family and I have gone through Len twice to have our vehicles transported, and both experiences were great! He kept us well informed and checked in to make sure everything went well. Would definitely give him a call if we do this again!!
Diane D
5.0
Overall great experience with Paul right from the start. Great communication regarding the quote and helping with coordination of the driver. Delivery of our UTV was a success! Thank you, Paul!!
Rob G
5.0
We used Ship A Car, Inc. for our company vehicle transportation and their service was great. Pepper long provided outstanding customer service from the beginning till our vehicle arrived at the final destination.
Kamran City Of Industry, CA
5.0
I must apologize for not writing sooner, but our move has extremely long and our household just arrived (computers as well).  I can’t say enough good things about the excellent service we received! Your communications with us, answering all my questions and keeping me calm all the way through the process were priceless. Our driver “Ihar” was fabulous! He made contact with us and came through as promised on arrival time. He took his time (being a true professional) to make sure that both cars were hooked up nice and tight to ensure no damage would come to them. He took photos of the cars and was very professional and kept in touch with us on his arrival. He was so quick getting our cars to their destination, that he beat us there. He did not complain about having to wait 3 hours, while our plane landed and we made our way over to meet him. The cars were in the same condition as when they left. We were very, very happy with his service!  We will definitely refer “Shipacarinc” to anyone who asked us about shipping a car!
Shirley Martinez
5.0
The hallmark of a good company is not if there is ever a problem but HOW they handle the problem. Turns out the problem I had was initially a major pain and hardship to both of us due to the unscrupulousness of the subcontractor. It happens. They figured out how to circumvent a checks and balances process. Ship a Car realized that, changed their process, and took care of the situation. Kudos to them. Now...would ship again in a heartbeat. Thank you all. Ps. When you ship takes well before and after pics. Don't let the shipper driver rush you. It's your multi-thousand dollar possession. Good luck all.
Wayne S.
5.0
As it was our first time shipping a car, we had lots of questions. I worked with Dana Briones who was very helpful. The car as promised arrived with no issues.
Barbara
5.0
With ship a cars awesome rates and speedy shipping, I wouldn't recommend any other company! Customer service was their first priority and helped me ship my car from California to Michigan without any hassle! I would like to mention that Danny K. was exceptionally helpful, always calling me back and checking to make sure everything is running smoothly and to answer any questions of mine! Overall, EXCELLENT service!
John O. Grand Rapids, MI
5.0
Highly recommend Ship a Car Inc for your next motorcycle move. Fernanda Lopez is a top of the line transportation coordinator, based on my 38 years of experience in the field. She started the process to move my classic 1976 CB400F Honda,and managed it every step of the way. Even when challenged with availability of drivers during the Memorial Day period, Fernanda provided periodic updates, while she diligently worked to secure a driver. The driver was excellent and worked both ends of the process professionally, and the bike arrived exactly as it was when it was picked up. I plan to make additional vehicle moves and my first call will be to Ship a Car Inc. Thank you!
Mark H
5.0
This company was a life saver!! Very professional and thorough. They explained the process of shipping my daughters car and made sure I understood the process. I can say enough about the customer service provided - especially Dana - she could not have been any more helpful if she tried.
Jenn S.
5.0
Danny was very helpful and patient with my move. The drivers were great as well, communicated with me from pickup to drop off. I would recommend them to anyone.
Denise Mckissic
5.0
Cameron Baker was extremely helpful in explaining the process of shipping my vehicle. I was quoted a fair price and had no surprises or extra hidden fees. Will use them again in the event I need to transport more vehicles. Excellent professional service and fair competitive pricing.
Belinda B. Ft Myers, FL
5.0
Willie Dublin assisted me on a short notice request to have my two vehicles, a Honda Odyssey and a Hyundai Elantra shipped from Santee, CA to Round Rock, Tx. I initially had set-up a request with another company a month prior , told them my situation and the day I needed it due to my wife's and my job that would require transportation. They told me they can deliver on the requested date. The day prior of the initial pick-up, I received an email that changed the pick-up to 3 days later and a possible whole week before the car would make it. They told me that I never specified the need and that they told me that they said the pick-up could be 3 days prior. They had a whole month to find a transport company to fit that transport request. I cancelled with them, called Willie D. at ship a car inc and he had me set-up with a pick-up day the same day. He was fast, efficient and had great communication the whole way. I would recommend Ship a car inc and Willie D. if you can request him for anyone moving out of state. I also would like to thank Carlos at Carlos Transport who Willie D. found as he was very professional, on time and delivered on the day needed. Very grateful to both of them. Relieved a lot of stress on our out of state move.
Jed Napoles
5.0
The whole shipping experience was perfect. Joe walked me through everything and kept me updated and was there to answer any questions anytime. Vehicle arrived on time in perfect condition. Outstanding service!!
Richard j.
5.0
I was referred to Bob Moran through Triple 7 Movers and I was very impressed and pleased with the experience of shipping my vehicle. I contacted Bob approximately a month ago and he explained in detail how the process of shipping a vehicle would be. Bob was very professional and by all means honest with me about the shipping rates of a vehicle. Bob promised me when my vehicle would be picked up and delivered and as promised it happened. Bob and I frequently talked before it was time for my vehicle to be picked and he was always available to answer any questions or concerns I had. I most definitely recommend Ship-A-Car, Inc. Again thanks Bob for all you did to get my vehicle to it’s destination secured and on time.
Shirley S.
5.0
The driver showed up and dropped off the car exactly when he said he would. It was an extremely smooth experience. I would recommend Ship A Car to anybody. They honored the price and there was no damage to the vehicle at all.
Brett of Austin, TX
5.0
The team at SHIP A CAR, INC. is very friendly and professional. I will use this company! 5 stars!
Karl Clark
5.0
After having a bad experience the previous year with another transport company I was quite skeptical of shipping our vehicle again. I was pleasantly surprised with Ship A Car! From the beginning to end it was a much easier transaction. The agent Carrie was professional and informative through the whole process and the driver was prompt, thorough and courteous. The car arrived with no damage and as promised. If I ever need to ship a vehicle again, there is no question who I will be using!!
Marie I.
5.0
I shipped my Car from Las Vegas to Detroit, Sam handled the project without any problems. Highly recommend Sam Ladin and his shipping company. Price was fair and service driver was great.
Michael C. Las Vegas, NV
5.0
Bob was vey attentive and responsive to all my concerns and enquires. He even made a call to the destination to confirm certain elements of the shipping of the golf cart upon arrival. That little extra effort confirmed to me that I was dealing with a professional.
Norman P
5.0
Great Company Great Communicators Did what they said they were going to do !!!! Use them again in a heartbeat !!!!!
L D (CAMOgang)
5.0
They were extremely responsive and patient with me, answered every question I had with detail and in good time. Car arrived exactly how I bought it and they did their job well at a good price! Thanks especially to Bob again for being great and easy to work with. -******
Osiris P
5.0
This was my first experience with Ship a Car. I was shipping a motorcycle and Theo Brown was the person who walked me through the entire process. His patients with all my questions and customer service skills are very much appreciated. He provided me with his direct line and provided me with the drivers information and phone number. The communication with the truck driver was awesome as well. The bike showed up on time as promised by Theo and the driver. Theo even took the time to follow up with me to make sure I recieved my bike and everything was satisfactory . I'll definately tell others about Ship a Car and Theo. Thank you very much!
Mark W. New Port Richey, FL
5.0
Thank you, thank, thank you!! Darius was so great to work with. We had scheduled our car to be shipped and then called and asked if it could go sooner and he made it happen! He even called me back immediately when I had one of those panic moments! He was the best! Giraldo, our driver was also awesome. Called, was there to pick up the car, told us when it would arrive and it did! Thanks to all, I would definitely recommend you.
Pat Linton
5.0
I first want to say that Ship A Car, Inc. did a fabulous job with shipping my 1977 Mercedes from Los Angeles to Georgia. I shipped the car covered and it arrived with no damage. Sam Ladin took my order and kept me informed at every step. My only complaint is with the trucking company, Z Trans, who accepted the dispatch. The company came a day later than the scheduled time to pickup the car and didn't call me to tell me they weren't coming. The day before the car was supposed to arrive, I phoned the driver and told him what time I would be at the location. Never heard back from him. He arrived early morning and was rude to my family and threatened to return the car to Los Angeles unless they were paid. The people who run this company speak little English so this adds to the difficulty in keeping in contact. So if Ship-A-Car tells you that Z Trans picked up their dispatch order, ask them to change it. I've informed them of this issue, so it shouldn't be a problem.
Kim
5.0
Awesome Company and would recommend to others. Extremely professional Staff.
Doc
5.0
Ship A Car INC did ship our car from California to Texas. They are an outstanding company, and my wife and I would use them again if we needed this type of service in the future. If I could, I would rate them five stars plus! 
Philip S. Angleton, TX
5.0
My agent was Doug and he was professional, courteous, and as truthful as he could be. He kept me informed every step of the way and was very cooperative. As our circumstances change, I made him aware and he changed things up as we were going. I was shipping my deceased husband's car to our daughter. Things had to line up before I could ship that car and I explained that to Doug at the outset. He worked with me.   I live in a rural area with narrow streets. He said, “I'm gonna put the car up for some driver with the explanation of the circumstances. We will make that driver aware. And we'll go from there.” Somebody accepted the car within 24 hours and I was totally shocked. Doug explained everything to the driver and the driver said he could handle it. When I made contact with the driver and I re-explained to him, he said, “I committed to picking this car up so that you would not have to walk, you would not have to meet me anywhere. You wouldn't have to leave your home. This car is literally going door to door.” The morning that he was coming to pick up the car, the driver called me and notified me that he was in the area. I knew exactly where he was. I again said to him, “Maybe you should just stop on the larger street or the wider street, and give me a call. And then reassess whether or not you can get down into my narrow road to pick up the car.” I heard that driver before I saw him. He got down out of his big truck and said he couldn't turn around. But I was told not to worry as this was the commitment he made. We looked over the car and he took pictures of my vehicle. He loaded the 2006 Sonata on the back of his truck and it was ready to go. He gave me an approximate delivery date to my daughter. But his plan changed. The driver did not call to tell me but that was perfectly all right. My daughter was looking forward to the weekend and when she reached him, he told her he would have the car there on Monday morning, which he did. I just wished that I had known it wasn't going to get there then I wouldn't have been so anxious that Saturday. But he didn't know. Other than that, the driver delivered and the car was in excellent condition when my daughter got it. The gentleman backed his big, old, long truck out of this narrow street. I was impressed because nobody else did. I am grateful to Ship A Car.
R. of Nc, NC
5.0
After working to schedule my Prius shipment over a month in advance, the company I was working with still had not confirmed shipment 3 days before my move. Fortunately, I found Ship a Car Inc and got in contact with Bob M to see if they could offer an alternative. Bob got back to me within an hour and my car was picked up the same day! Bob's exceptional customer service, follow up and great care far surpassed any expectations I had in going through the car transport process. If you're looking for a first rate car transport company, look no further than Ship a Car Inc! In addition, the company offers discounts for active duty military! One of the best customer service experiences I've ever had!
Michael Schoenen
5.0
Bob M. with Ship a Car was the best! I would recommend them to anyone, it was a great experience from the start to the end. We had a car shipped between states and he was so on top of handling the process with the dealer, the driver and coordinating with us. He was so helpful and responsive.
Andy B.
5.0
Chad at Ship a Car Inc was awesome! Shipped my vehicle from South Dakota to Oregon. Not a very popular route but Chad ensured me he would find me a driver. First contact was on March 27 with Chad, he had a driver ready to go on April 3. On April 4th as the driver was en-route to SD his truck broke down. Chad called immediately and let me know what was going on. He said he was not going to wait for the driver to fix his truck and wanted to find a new trucking company. He called back on April 5th with a company and driver he felt much better about Little Sequatchie Transport LLC. Both Chad and the driver kept me in the loop the entire trip with pictures of my vehicle loaded on the truck, ETA's, etc... My vehicle arrived on April 11th and I couldn't be happier! Thanks to Chad at Ship a Car Inc and Bobby at Little Sequatchie Transport my vehicle arrived in a timely manner safe and sound! I Would definitely recommend Ship a Car Inc if you need to ship your vehicle!!!
Tony C. Salem, OR
5.0
Shipped two vehicles from Nevada to Kansas Kristina V and Ship A Car booking people made our transport experience... A positive experience. Can not say enough about the calm, confident manner they had with handling details and getting our vehicles moved to their new home.. It is so stressful finding people that you can trust to do what they say they can do... This was just a wonderful blessing to us... Everything went smooth and delivery was GREAT! These two vehicles had to come 1577 miles. Cost was fair for shipping both vehicles... Just can not express, the sincere, happiness we felt to see these vehicles reach their final home... These people KNOW what they are doing to help others... I appreciate them helping us out... It was a remarkable, good experience finding this service.
Linda G Martinson
5.0
Just received our car Dallas to ny with a damaged tire. Some advice. Get the name of the company that is actually transporting your car before you sign a contract and check credentials. We didn’t. The company had an F rating on BBB. Don’t count on door to door. Late on pick up. Late on delivery. Sat in Philadelphia for 2 days b cause the driver took the keys home Don’t count on communication on weekends. Auto ship passes the buck to the transport company as soon as you sign. You will only get info from the dispatcher and it was inaccurate for us On to the claim. Never again
Peggy Outly
5.0
I used Ship A Car Inc to transport my car from California to Wisconsin. After reading a few reviews, yes, the transport truck could be a double decker truck with several cars. Therefore, the driver will ask you to meet him/her at a location near your home...This was my first time shipping a car . How do you find a reputable company? Well, I prayed and read reviews.. I spoke with Bob at Ship A Car, I felt comfortable with the rate and transportation terms. I had no issues. There were no hidden fees, the car was delivered on time and no damages. Thanks Bob for beinging friendly and honest.
Don't Worry, Be Happy
5.0
About a month ago, I contacted your company thru one of your agents, Fernanda Lopez, to make arrangements to pick-up and transport a limousine from New York to my home; this was my first experience with shipping a vehicle and Ms. Lopez helped make it a pleasant one; I do not take service that "exceeds expectations" for granted and therefore felt compelled to write this note. I am a VET and purchased the limo to provide "free" transportation to my fellow Vets, as well as the elderly in my small community; Ms. Lopez helped our dream to become a reality and on behalf of the VIP's ( at least they are to me), please pass on my accolades, and recognition of Fernanda's professionalism not only to her but to her management team as well; it is because of her personal attention and service that I am rating your company a five star provider and awarding Ms. Lopez a "six star" rating. Thank you very much Ms. Lopez, may God bless you and our nation.
James W. Princess Anne, MD
5.0
I'm giving SAC a 1 Star due to the transporter they assigned me (guilty by association). SAC (itself) were professional and courteous. Unfortunately, if they assign "Dones Auto Transport Inc:" to you, MAKE SURE you refuse them! The driver was nice enough but didn't speak english - per the dispatcher. And the dispatcher was anything but professional. I'm all for supporting small businesses but this husband/wife team were the absolute worse in professionalism and communication! This is why they probably don't have a profile under Google or Yelp! I was promised 5 star service but received the most bootlegged service ever experienced! Wednesday, March 23: Received a call from the dispatcher "the driver (Javier) is confirmed to pick up my car on Friday (March 25) & would call me 3 hours out." Friday, March 25 Driver was a no call/no show. Attempted to make contact via text and cell to no avail. Dispatcher finally calls back late afternoon - Driver stuck at DMV all morning renewing his registration & would pick up the car  Saturday morning by approximately 8am. Saturday, March 24: 9 am, No word from driver/dispatcher. Several calls/texts made & at 12.30 pm, dispatcher text's back stating her son had the phone & she didn't realize I called. Almost an hour later I'm told the driver caught a flat but was approximately 45 miles away. 3pm, driver arrives & picks up the car. Tuesday, March 29 5 pm, dispatcher texts me - driver needs to drop off "tonight" as another driver injured his finger. I asked for a time, she provided a two hour window which I refused due to the inconsistent communication & lack of confidence. She then became obnoxious and even sent me a photo of the injury (see attached - NOT FOR THE SQUEAMISH) & demanded I make arrangements for a late drop off. After A LOT of back and forth, she agreed to a Wednesday morning drop off. Wednesday, March 30 The driver makes contact stating he was onsite & unloaded the car only to find out he was at the wrong location. It took him another hour to get to the right destination. Two hours later, I finally got my car. I know as a broker, there is little SAC can do but this needed to be said! STAY AWAY FROM DONES AUTO TRANSPORT, INC!
Steven V.
5.0
Willie was wonderful to work with and motorcycle was picked up within a few days of my first call and arrived one day earlier than estimate which was great. This was going from Nebraska to my Marine son in California. The shipper assigned did not fill out a condition report and Willie told me there would be one so I asked but the driver didn't speak English well and kept brushing me off. There was a small chip on the back fender but I have left phone messages and emailed KP Turbo Transport that moved it and never receive a reply. I would use Willie again but maybe not accept quote from KP Turbo Transport.
Molly E.
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