Alabama to Utah Car Shipping

Please read before calling Ship A Car, Inc. I purchased a vehicle and needed it shipped from New Jersey to Missouri. I called Ship A Car and Steve Goodman set everything up was very friendly and helpful in the beginning. I called on May 19th to set up the shipping. I was told it would cost $750. The carrier would be paid $500 and Ship A Car would be paid $250. I was promised my vehicle would be picked up Thursday May 21st and be delivered to MY DOOR on Sunday May 24th. I was also told my vehicle would be in an ENCLOSED trailer. The original pick up day came and went and they told me “No carrier was going to the midwest.” Then the next day the excuse was “No carrier is going to Missouri.” Then the next day it was “We’ve called all 12 carriers we deal with and no luck.” Finally, he called me all excited and said he had found a carrier that could pick up my vehicle. He said they could pick it up May 30th and deliver it to my door June 1st but the only way they would do it is if I now paid $1,100 instead of the agreed upon $750. He said the carrier would need $900 cash and Ship A Car would be paid $200. He said “There are no other options.” I decided to go ahead and do the deal only because I had waited 10 days past the original pick up day. I should have told them to SCREW OFF but I needed the vehicle. Now to the carrier. They of course told me they wouldn’t drive their semi down my road to MY DOOR like I was promised so I had to meet them up the street. It took them an hour to get my vehicle off their trailer and the whole time they screamed and cussed at each other. People across the road at a Dollar General were standing watching because they could hear the F-bombs from there. Also my vehicle was not in an ENCLOSED trailer like Steve told me it would be. This whole experience has been a nightmare and I suggest you stay far away from Ship A Car. —————————————————————————————— ** MY RESPONSE TO SHIP A CAR’S RESPONSE ** At no time did your company tell me my “quote” would go up 32% I was told my price would be $750 and my vehicle would be picked up Thursday May 21st and delivered to my DOOR on Sunday May 24th. Your company never mentioned COVID. I was told no carriers were going to Missouri. Since writing my review we have found dog hair in my vehicle that matches the dog the carriers had with them and empty water bottles that weren’t in the vehicle before the pick up and the mileage doesn’t match up.

Yvonne was wonderful. Had contacted numerous other shippers and was contacted by even more. Yvonne really made me feel confident that i wasn't going to be one of those horror stories I read about in reviews of other places. jeep arrived From Omaha, Nebraska to Beverly Hills, California no problem. Left Friday morning and got it on Sunday morning. Yvonne is fantastic to work with.

First I wanted to say Thank you Bob Moran from ship a car. this company was the most professional of all of the companies I spoke with. I will be using this company ONLY in the future, this is definitely the company that I will trust. Thanks if i can give 10 stars I definitely will.

Had ship a car schedule a transport of a trailer I needed moved. Kristina was very nice and helpful with my requests and got the trailer to me quickly.

We strongly recommend contacting a shipping company directly. For the $225 fee we had little or no communication from pick-up (we were able to find the name/number of the driver we were told was going to pick up our bike -- but he was unaware he was supposed to pick it up and wouldn't have on the scheduled day had we not contacted him) until delivery unless we initiated and tracked down individuals, most of who were drivers and unable to assist us as to located the bike and determining a deliver date. The estimated delivery date was off by a full week and attempts to find a more accurate delivery date was unsuccessful (though we did manage to contact a driver that left the bike in Oklahoma City -- though courtesous and wanting to be helpful, couldn't help us). We received less than 24 hours notice of delivery. Finally, even the payment instructions were in error so that when the bike was finally delivered, the form of payment (a cashier's check as we were instructed to prepare) was not correct. We ended up paying by credit card, not a problem, but seems like a simple detail that a brokerage company should be aware of. Instead, we wasted time one evening to go to our bank to secure an unnecessary cashier's check. My advice? Bypass this broker company and contact shipper directly. We gained no advantage or service worth the $225 on top of the $525 to ship the bike. We could have saved $225 OR spent the combined $750 on renting a truck, fuel and one night hotel to transport it ourselves with more predictability.

I worked with Justen to ship my car from Michigan to California, he is very kind and patient and the communication is great throughout the process. My situation is a little bit special, in early May, I made a deal with Justen that the release date will be July 10th, however, on June 19th, my schedule has changed and I need my car to be transported as soon as possible. After I told my concerns to Justen on June 19th morning, he replied a few hours later saying that he has arranged a driver and my car is ready to be picked up this afternoon!!! Great thanks to Justen and my car arrived at California on June 23th! I gave him difficult circumstances, but his professionalism made it a easy move. Although Ship a Car Inc is more expensive than others, but if you think of their service, it is totally worth the price! And in Ship a Car Inc, if you are looking for a smooth and worry-free transportation process, Justen is your man!!!

We needed a last minute car pickup out of state, and Bob wasted no time to call out and find us a driver, and have our car delivered safely and promptly.He was courteous, reassuring, and efficient. We Will definitely use this company in the future, and certainly refer others to them.

Thanks for all your great customer service and help! Thanks for answering all my questions. Thanks for your guidance (and patience). You are always pleasant and upbeat on the phone. I hope to refer people to you!

Had Ship A Car find someone to move a lowboy trailer. Worked with Kristina Virtue to find a power only unit. She was very prompt returning calls and emails. I would recommend this company for anyone needing their service.

Everything was pleasant with Ship A Car. They were easy to communicate with and the driver was easy to work with. The car was transported from Grand Junction to Tulsa and the final cost was lower than the initial quote I was given. It was a good experience and I'd do it again if I need to.

Ship a Car is a life saver. I worked with Bob M. who was professional and eased my concerns about the whole process. Took all my calls and was very accessible. I used a different company that was completely unprepared to handle my reservation. Ship a Car was reliable and trustworthy. I'm happy to recommend them after my earlier negative experience with another shipper.

I would recommend ship a car inc if you are looking for one. Quinten was the person who walked me through and he was very professional. The process was way easier than I expected. My car arrived within 2 days. The drivers are also very nice. Thanks all.